Spa City Construction and Plumbing, LLC
About this pro
Your staff were great. They were ready to do their job. Glad they were able to get the large sofa out the door. Glad I contacted you. Not sure how this is going to play out, but I may have cargo household goods coming. Don't have confirmation yet, but would your staff will be willing to meet me at the airport for pickup? The cargo is a reclining chair and treadmill. Glad I called your company. Sincerely, Claudine JonesJan 9, 2015Verified
Was asked to pull up brush and shrubs. Clear out a very small section of very small shrub. The crew dis an alright job but they were not very detail oriented with my project. Out of the 5 guys, there was only two that truly worked. And only 1 worked till he was told its time to go. Had problems with a crew member constantly on their phone and not working. Quote was significantly high but needed it done ASAP, so I paid it. For less than 2 hours work, costed me $750. I advise that you choose wisely when hiring someone to do some easy work for you! I was not very satisfied!!Oct 17, 2014VerifiedChris D.'s reply
We regret that one of our customers was not completely satisfied but this project required the rental of a backhoe which was over half the cost of the project. The other half was for direct labor only. We always keep our prices as low as possible given the requirements of each customer. This project was quoted prior to executing work at a higher rate and the customer was given a huge discount upon completion due to the fact they wanted several areas in the yard to be free from weeds, shrubs, etc. which required it to be dug up. The customer then asked why it looks like nothing but dirt. We discounted the total because of this confusion. As for the employee on the phone, he was warned and reprimanded for his actions. We would love the opportunity to serve each customers needs as they require so please let us know how we are doing while we are on your project so that we may avoid any issues which would cause concern. Mr. Tate we appreciate your comments so that we can make the changes needed to improve our services.