- What should the customer know about your pricing (e.g., discounts, fees)?
straight forward pricing with no surprises. Free estimates in most cases.
- What is your typical process for working with a new customer?
building a relationship.
- What education and/or training do you have that relates to your work?
26 years of plumbing experience in Arizona, I know the codes and materials used which makes it easier for me to give an accurate job cost up front.