Naturzone Pest Control

4.9
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(39)
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39 reviews
5
95%
4
5%
3
0%
2
0%
1
0%
Customers rated this pro highly for punctuality, work quality, and responsiveness.
  • Laura G.

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    He was amazing all the way around! I had so many fears, questions and doubts but he gave me hope through this process! I'd definitely recommend him to everyone I know!

    Nov 9, 2017Verified
  • Thumbtack Customer

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    Bill was incredible and took a lot of time to explain the issues and process surrounding bed bugs. This is not a project that can be handled effectively with DIY products. They can only slow down the problem. Bill and Jeromy did a multistage approach that also included a safe pesticide that did not leave an odor, but left us with steps to continue to be bug free. On top of that they gave us a one year warranty and can do a reduced rate for proactive maintenance in the future. I will gladly use them again in the future. They have an A+ rating with the BBB.

    Jul 2, 2017

About this pro

First please consider we are the exclusive bed bug provider for such great large retirement communities as Friendship Village and Beatitudes Campus. We earned this distinction because of our unique, intelligent, thoughtful and reliable bed bug process. Nearly 5 years ago we started offering a 1 year warranty with our bed bug service before anybody even offered warranties. That is because we developed an approach we call a strategy based process that allows for much less preparation and as it involves the customer in simple effective strategies will allow this to be a long term success. The industry calls this approach a no-prep methodology. The best way to determine if its right for you (its right for about 99% of homes and apartments) just give us a call to discuss. The standard warranty for the pricing we are quoting on Thumbtack is 60 days but for modest fee we can extend it for a year or more. We really make a difference. So often we get calls from people who have spent lots of money, often on home remedies but also even on other exterminators (including heat treatments!) and yet are either still infested or re-infesting. This often leads to anger, despair, and the additional expenses like throwing out furniture. The fact is having bed bugs has a huge impact on peoples lives. They may be afraid of taking them to work, inviting people over or sending their kids to friends homes. We can change this very quickly and permanently.

Years in business

15

Times hired on Thumbtack

79

Number of employees

7

Background check

Completed
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Photos and Videos

2 photos and 1 video

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      Our pricing is considered around average for the industry but the warranty is unique as most large companies do not offer long, unlimited warranties. In pest control like most industries you get what you paid for, but sometimes less means no actual solution. A reduction that is not complete will rebound quickly and it will just be money thrown away. We offer a basic affordable price for a complete, comprehensive service with full instructions on valuable strategies, and an reasonable fee for an extension of the warranty.
    • What is your typical process for working with a new customer?
      We always like to discuss strategies, biology and the dynamics. We are not high pressure salesmen and prefer to discuss the biological reasons these can be either hard to eliminate or, in our case, surprisingly easy. So we initially discuss with our customer the environment and how the strategies apply. Then if interested we send a prep sheet and discuss a potential schedule. Prep for this is much easier than the normal industry methods. Most companies have you do LOTS of prep, and the tech arrives mostly just to apply his service. We engage you in strategies that help make this absolutely successful, so we ask that all responsible adults (or youth) attend to stay around us to receive valuable instructions. This process can help you both become and stay bed bug free for as long as you want.
    • What education and/or training do you have that relates to your work?
      We are in-house trained. The standard industry methods are developed for technicians that may not have their heads in the job. We are constantly learning, but our process is completely based on industry IPM principles and insect biology. Our staff could qualify as entomologists.

    Business hours

    Pacific Time Zone
    SundayClosed
    Monday6:00 a.m. to 7:00 p.m.
    Tuesday6:00 a.m. to 7:00 p.m.
    Wednesday6:00 a.m. to 7:00 p.m.
    Thursday6:00 a.m. to 7:00 p.m.
    Friday6:00 a.m. to 7:00 p.m.
    Saturday6:00 a.m. to 7:00 p.m.
    Coverage Area for Naturzone Pest Control is about 60+ miles of Phoenix, AZ.