About this pro
15 years in business
82 hires on Thumbtack
Primary pest type
Greg M.May 10, 2018Verified
We had been having issue with roaches on and off for a few months, and had tried other companies, with no lasting effect. Naturzone came and applied a simple one-time treatment without the need to move anything in our kitchen. Within a week we had almost no live roaches (lots of dead ones!), and after three weeks they were entirely gone. This was two months ago, and we have not had a recurrence to date. Very much appreciated!Nov 4, 2016Verified
On time, as little mess as possible and no more termite tubes.Jun 3, 2015Verified
Bill was very professional and explained things in layman's terms. We had American Sewer Roaches and I spotted a couple of them dying on the first two days after his service but have not seen any since then. Hope it stays that way!!!Apr 23, 2015Verified
Bill was great, walking us through the ways the bugs were going to die. It has been five days since he treated our home for German roaches and I have seen more dead ones than live ones. I am confidant the problem is being corrected.Feb 5, 2015Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is considered around average for the industry but the warranty is unique as most large companies do not offer long, unlimited warranties. In pest control like most industries you get what you paid for, but sometimes less means no actual solution. A reduction that is not complete will rebound quickly and it will just be money thrown away. We offer a basic affordable price for a complete, comprehensive service with full instructions on valuable strategies, and an reasonable fee for an extension of the warranty.
- What is your typical process for working with a new customer?We always like to discuss strategies, biology and the dynamics. We are not high pressure salesmen and prefer to discuss the biological reasons these can be either hard to eliminate or, in our case, surprisingly easy. So we initially discuss with our customer the environment and how the strategies apply. Then if interested we send a prep sheet and discuss a potential schedule. Prep for this is much easier than the normal industry methods. Most companies have you do LOTS of prep, and the tech arrives mostly just to apply his service. We engage you in strategies that help make this absolutely successful, so we ask that all responsible adults (or youth) attend to stay around us to receive valuable instructions. This process can help you both become and stay bed bug free for as long as you want.
- What education and/or training do you have that relates to your work?We are in-house trained. The standard industry methods are developed for technicians that may not have their heads in the job. We are constantly learning, but our process is completely based on industry IPM principles and insect biology. Our staff could qualify as entomologists.
|Monday||6:00 a.m. to 7:00 p.m.|
|Tuesday||6:00 a.m. to 7:00 p.m.|
|Wednesday||6:00 a.m. to 7:00 p.m.|
|Thursday||6:00 a.m. to 7:00 p.m.|
|Friday||6:00 a.m. to 7:00 p.m.|
|Saturday||6:00 a.m. to 7:00 p.m.|