All Guard Pest Control

Chandler, AZ

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About this pro

How does your service stand out?

We are family owned and operated, so our livelihood depends on your satisfaction. We guarantee our work and are members of the Better Business Bureau in good standing. We are locally owned and operated, so your money stays in the community.

Location

Chandler, AZ 85225

Background check

Complete

Years in business

13

Number of employees

8

Times hired on Thumbtack

230

Reviews

78 Reviews
  • Lori S. Aug 7, 2017
    Pest Control Services
    Verified Review
    Everything went smooth and they did a free follow up to the initial visit which I thought was great! Thank you!
  • Thumbtack Customer Jul 10, 2017
    Y
  • Thumbtack Customer Jul 7, 2017
  • David H. May 24, 2017
    Outdoor Pesticide Application
    Verified Review
    Prompt and inexpensive.
  • Mary M. May 18, 2017
    Pest Control Services
    Verified Review
    I had used this company in the past for weed control and was looking forward to using them again.
  • Jeff F. Apr 5, 2017
    Bee or Wasp Removal
    Verified Review
    Exactly as promised
    Haven't seen a bee since they sealed the house up. Great job.
  • Lynda A. Mar 28, 2017
    Pest Control Services
    Verified Review
    False Representation
    For these guys I was quoted about $37.00, they stated they were on the lower end of the scale for pest control. Asked me to call in to schedule an appointment and verify quote. Called in, quote was nowhere near the original quoted amount. It was around $80.00 and only with a one year contract, and I had to qualify for other discounts as well. False representation, so I didn't go with these guys. I went with someone who quoted the higher amount right off the bat, and we're honest about it.
    Matthew Sean K. Apr 3, 2017

    Lynda, There seems to have been some confusion. The price you were originally quoted was as low as $37 per month, and we asked you to please call our office for an exact price. After speaking with you, you said that the service would have to be on Saturdays, which costs us more money to do, and therefore raised your price to $80 every two months, or just $40 PER MONTH. We're sorry our original response was not more clear.

  • Danielle T. Mar 24, 2017
    Weeding
    Verified Review
    Good Job
    Completed the work timely. Very helpful over the phone. No issues with weeds yet! Thank you.
  • Carol L. Feb 25, 2017
    Weeding
    Verified Review Updated
    Weed Spraying
    I'm very happy with the service from All Guard Pest Control.. I received a quick and reasonable estimate.. We set up an appointment and they came out on time and did an excellent job.. He explained everything he was going to do and was very courteous and polite.
  • Verified Review Original
    Weed Spraying
    I'm very happy with the service from All Guard Pest Control.. I received a quick and reasonable estimate.. We set up an appointment and they came out on time and did an excellent job.. He explained everything he was going to do and was very courteous and polite.
  • Colleen O. Feb 22, 2017
    Bed Bug Extermination
    Verified Review
    ;)
    :)
  • Mark C. Feb 20, 2017
    Weeding
    Verified Review
    All Guard Pest Control
    Professional
  • Dan G. Oct 4, 2016
    Pest Control Services
    Verified Review
    Nice whilst it lasted.
    All Guard truly upset us. We used them for several months an paid on time. Pest control is a competitive industry but they did just as well work wise as all other good pest control companies in the area. On one occasion our credit card was lost/stolen and the payment didn't go through. They charged us a late fee and I had several nasty interactions including a guy ready to work at our door but unwilling to enter because we refused to pay the late fee with our regular fee. I had been traveling extensively and had no idea the payment hadn't gone through. In the end they waived the late charge and I paid for the last visit. I moved company and am extremely happy knowing our pest are gone and there is lower cost service available. Sorry AllGuard. You were nice while it lasted.
    Matthew Sean K. Oct 5, 2016

    I'm sorry we were not able to work things out. We called you and emailed you several times to let you know the card wasn't working, and you even responded via email to say you would get in touch. We waited 30 days before finally adding a late fee. I thought we would come to an agreeable solution, but you did not seem willing to discuss options other than us waiving the late fee and you cancelling the service. We wish you the best.

  • Edith S. Sep 30, 2016
    Pest Control Services
    Verified Review
    Two "first visits" needed to control problem
    First visit did not stop the problem in the kitchen area. A second visit was promptly scheduled with much better results.
    Matthew Sean K. Oct 5, 2016

    Thank you Edith! We are so happy to hear your problems have improved! Thank you for your business.

  • Jesus G. Sep 27, 2016
    Pest Control Services
    Verified Review
    Great job
    The lady, Vanessa whom I spoke with was also a technician which I thought was great because she thoroughly explained the process and they were very professional throughout the whole time.
  • Christina L. Sep 14, 2016
    Pest Control Services
    Verified Review
    Excellent
    Professional on time very any very easy to deal with
  • Kimberly K. Sep 3, 2016
    Pest Control Services
    Verified Review
    I never met them but called. They came while we were out of town and the cockroaches have been gone. Prompt with Scheduling.
  • Robert P. Aug 31, 2016
    Termite and Pest Inspection
    Verified Review
    All Guard Pest Control eliminates Cotton Beetles
    I bought All Guard's two treatments plan for $149 to treat an infestation of Cotton Beetles in my home. The first treatment removed most of the adults, and the second treatment addressed the remaining eggs that hatched within the next two weeks. Good job done professionally !
  • Valerie M. Aug 25, 2016
    Outdoor Pesticide Application
    Verified Review
    did a very good job
  • Teri T. Aug 6, 2016
    Pest Control Services
    Verified Review
    The exterminator was wonderful and got the job done. I have dogs and she was very understanding of that. If I have any issues between visits, they will come out for free. They give me piece of mind.
  • Tony V. Jul 22, 2016
    Outdoor Pesticide Application
    Verified Review
    Didn't hire them
    Matthew Sean K. Oct 5, 2016

    Tony never actually hired us to do any work. He told us he had one set of problems, we quoted a price, then he called back to report more problems, and did not like that the price changed as a result. I'm not sure what else we can do.

  • Larry M. Jul 18, 2016
    Pest Control Services
    Verified Review
    Very prompt. Did a good job getting rid of the ants. Still waiting for them to come back and spray for roaches. Wish they could've done both at same time.
  • Virgil G. Jul 12, 2016
    Pest Control Services
    Verified Review
    Good fast work. Very experienced.
  • Kyla B. Jun 29, 2016
    Outdoor Pesticide Application
    Verified Review
    A good price for great service. I called and they were able to get right out and perform the service. The technician was friendly and polite.
  • Michelle L. Jun 23, 2016
    Pest Control Services
    Verified Review
    They are very flexible with app. Very polite with many different types of contracts. I have a bad tick problem, they did the first spray , did 2nd one 2 was later for free, then it's every 2 months there after , unless problem. We'll have the 2nd time I still was having a bad issue with the ticks called them and told them and they were there 2 days later spraying again for free we still haven't gotten them gone but we are getting it under control. And i have no doubt we will soon . Thank you All Guard Pest Control. I would recommend you to everyone.
  • Anden L. Jun 22, 2016
    Pest Control Services
    Verified Review
  • David N. Jun 9, 2016
    Termite and Pest Inspection
    Verified Review
    I was able to get fast service.
  • Annie C. Jun 7, 2016
    Bed Bug Extermination
    Verified Review
    The young man that came over was very polite very knowledgeable and very helpful and the price was sent within my budget. He will be back in two weeks for the second process of the termination Of the awful bedbugs. I highly recommend them.
  • Lisa H. May 26, 2016
    Pest Control Services
    Verified Review
    They have only been out once but the service was good and the prices are even better. I like that they showed up when they said they would.
    Matthew Sean K. May 26, 2016

    Hello Lisa, Thank you for letting us know that you were happy with the service. Don't hesitate to call if there is anything else we can do to help!

  • Jack C. May 20, 2016
    Pest Control Services
    Verified Review
    The worker was courteous friendly and explained he was doing, all guard worked with me to figure out scheduling due to being a shift work schedule on a local fire department
  • Terrance N. May 19, 2016
    Termite and Pest Inspection
    Verified Review
  • Cynde M. May 10, 2016
    Pest Control Services
    Verified Review
    Very pleased! Prompt reply to initial inquiry. Was able to treat premises in very short notice prior to our move in date. Very knowledgeable, curtious, and professional. Answered all our questions and willing to return for any issues. Very reasonably priced too! We are new to this area and will being using All Gaurd for all future needs.
  • Veronica T. May 1, 2016
    Pest Control Services
    Verified Review
    My quote was the price I received. The technician arrived on time and did a great job getting rid of our problem! Everyone is so nice and accomadating. I reccomend this company to anyone and hope to be a loyal customer for years to come. Thank you from one of your happy customers!
  • Margaret R. Apr 19, 2016
    Rodent and Animal Removal
    Verified Review
    Contacted All Guard about a rodent problem. A pleasant young man came and set traps in the crawlspace and around the outside of the house. He later came back out and moved the traps to different locations.Haven't heard any activity for over two weeks now, so I'm cautiously optimistic! They call every 4-5 days to check if I've seen or heard any signs of rodent activity. They also offer different price ranges depending on the level of service you select. I'm pretty happy with their service so far!
  • Matt E. Apr 11, 2016
    Pest Control Services
    Verified Review
  • Cory B. Mar 7, 2016
    Pest Control Services
    Verified Review
    They were very friendly and informative. Detailed the entire service, what to expect, and what to do if there are any issues. Also, let me know about additional services at a discounted rate which the prices are hard to beat. Very pleased so far. Thank you!
  • Robin A. Feb 12, 2016
    Pest Control Services
    Verified Review
    We had an awful mice infestation inside our home. Matt was so prompt at getting someone out right away! Vanessa showed up and she was awesome! Very personable and was great with our dogs! She set traps both in and outside (outside bait stations). Within a week or so I noted no more mice! Matt called within the first week to check on progress and to offer to come out and empty traps (which we handled ourselves). He also offered to keep the traps longer if we wanted! We agreed and actually ended up with the traps for nearly 4 weeks at no additional charge! Matt called every week to check in ... Much Appreciated! Excellent Service and would recommend to anyone with pest issues!!! Thanks Matt!!!! :)
  • Don K. Dec 31, 2015
    Rodent and Animal Removal
    Verified Review
    Matthew Sean K. Jan 1, 2016

    Hello Don, I'm not sure why you left a poor review? We were out to do your service, and you told the technician you wanted to cancel. What should we have done to earn your business?

  • Corey C. Dec 16, 2015
    Rodent and Animal Removal
    Verified Review
  • Larry P. Dec 13, 2015
    Pest Control Services
    Verified Review
    The bee's nest/swarm removal under my shed was very professional, reasonably priced and outstanding. Vanessa Tyler was quick, efficient and described every facet of what she was about to do and what to expect in the future. All Guard Pest Control was exactly what I needed to solve my pest problem.
  • Terri H. Nov 25, 2015
    Pest Control Services
    Verified Review
  • Amanda M. Nov 4, 2015
    Pest Control Services
    Verified Review
    My family hired All Guard Pest Control a yr ago, worst mistake ever. We have major problems with ants in our front/back yard. For over 5 months they have been "trying" to kill these ants, but yet the ants are alive and kickin. Plus now we're having problems with scorpions and crickets. Great pest control, right? Very rude customer service if you call in. Sarah needs some lessons in how to talk to others. If you can get a insist dislike of someone from a phone call then you know that person is worst in person. She was awful to my 73 yr old grandmother, calling her names- just because she asked to pay the bill a few days later. But they tacked on a $20 late fee, even with arangements.
    Matthew Sean K. Nov 4, 2015

    Hello Amanda, I am sorry to hear about your experience, and I am sure we can work things out. Unfortunately, I do not know the name of the customer so I can't look into it. Will you please call our office at 480-857-8671 and ask for Matt? Thank you.

  • John R. Oct 30, 2015
    Pest Control Services
    Verified Review
    Needed patio area on home in AZ sprayed for fleas. Fair price and great follow thru. As an absentee owner it's nice to find someone who still has an honest work ethic.
  • Vikas A. Oct 17, 2015
    Rodent and Animal Removal
    Verified Review
    Took care of my Gopher issue quickly and love their 3 months warranty. Good job, will hire them again.
  • Susan L. Oct 1, 2015
    Pest Control Services
    Verified Review
    All Guard Pest Control came out the same day I called them. Not only did they spray to kill the Black Widows that had moved into our enclosed porch area, they literally took the spiders & their webs away! I am very pleased with the first time service & expect to continue to be pleased with their ongoing service. I got a discount through Thumbtack that is good for a full year. I'm a happy customer!
  • Selena B. Sep 27, 2015
    Pest Control Services
    Verified Review
    They did a great job explaining why it takes multiple visits to get rid of our tick problem. We haven't seen any bugs inside our home and the bugs we find outside are dead or dying. The price is a little high though.
  • Charlette W. Sep 27, 2015
    Pest Control Services
    Verified Review
    They were on time, very professional and friendly! Very throrough and complete. I feel very confident they will continue to do a great job! Thank you All Guard!
  • Laura C. Sep 25, 2015
    Bed Bug Extermination
    Verified Review
    Bed bugs Vanessa Did amazing job and worked very hard to keep my house cleared of the nasty bug problem
  • Brady R. Sep 16, 2015
    Rodent and Animal Removal
    Verified Review
  • Robin B. Sep 15, 2015
    Bed Bug Extermination
    Verified Review
    I had it all set up. They were to be to my house by 11am. Ok great . I had my sister there to let them in as I work during the day. My sister saw them drive up and waited for them to come to the door. They didnt, shortly after arriving they drove away. I received messages from them on my VM that there was no-one there to let them in. I called the office when I received the voice-mail. I informed them there was in fact some one there AND I formed them according to my sister they never came to the door. The gentleman, Matthew, I spoke with stated he could hear his tech knocking on the door and ringing the doorbell as he was talking to him on the phone , informing Matthew no-one was home. I don't have a doorbell. They were not able to send the tech back, even though it was only shortly after 11 but offered to return my deposit, which if I took they informed me they would not reschedule my appointment. If I wanted to reschedule I would need to put another deposit down and lose the original one. Obviously, I chose to get my deposit back. They told me it would take 5 business days . I still have not received it 2.5 weeks later. Although with the way they handled the situation I am not entirely shocked. There is something a little shady about this company. Matthew is extremely Condescending . Very disappointed in the whole interaction with this place. Hopefully sharing my experience will keep others from making the wrong choice in a pest control company.
  • Andrew G. Sep 6, 2015
    Pest Control Services
    Verified Review
    No price increases from initial quote, friendly technicians, and on time. What else is there?!
  • Jeffrey W. Aug 26, 2015
    Pest Control Services
    Verified Review
  • Holly F. Aug 13, 2015
    Pest Control Services
    Verified Review
  • Mike B. Jul 26, 2015
    Pest Control Services
    Verified Review
    Would use again....no bees have yet returned to old nesting area. Good job. Thank-you !
  • Vincent K. Jul 21, 2015
    Pest Control Services
    Verified Review
  • Patrick J. Jul 20, 2015
    Rodent and Animal Removal
    Verified Review
  • Dixie S. Jul 14, 2015
    Bed Bug Extermination
    Verified Review
    Our experience was great he was there the same day got there even earlier then expected took his time with us and answered every question we had
  • Marion R. Jun 18, 2015
    Pest Control Services
    Verified Review
    The two men who came from All Guard were fast and thorough. I am very happy with their work.
  • Anthony W. Jun 15, 2015
    Pest Control Services
    Verified Review
  • Mike C. May 22, 2015
    Pest Control Services
    Verified Review
  • Brandy G. May 22, 2015
    Pest Control Services
    Verified Review
  • Victoria H. May 12, 2015
    Pest Control Services
    Verified Review
  • Tamu T. May 6, 2015
    Pest Control Services
    Verified Review
    So far I'm happy with their service but its only been a week.
  • Rebecca M. May 3, 2015
    Pest Control Services
    Verified Review
    From my first phone contact I was comfortable about hiring this company. I appreciated that they were not pushy about getting me into a contract. They were able to schedule me promptly, The technician showed up on time, asked me about what pests I was seeing and where, tolerated my barking dog, and did everything that he told me he was going to do. He asked my permission before applying a powder around outside because I have a dog, One of the principal reasons that I chose this business is because they advertised that they use pesticides that are kid and pet friendly, that was very important to me. After the technician finished he gave me paperwork explaining exactly what chemicals he had used and which bugs were targeted. Within an hour of the time that the technician left I started seeing dead bugs!! They are coming back in two weeks to spot treat for ants in my yard and I am sure I'll have a very positive experience again. I definitely recommend this pest control service to anyone that wants prompt results, thorough explanations, and very importantly safety for their kids and/or pets.
  • Kim F. Apr 28, 2015
    Pest Control Services
    Verified Review
  • Christine D. Apr 8, 2015
    Pest Control Services
    Verified Review
    They did a great job and were very good at following up. Very responsive!
  • Michelle U. Apr 6, 2015
    Pest Control Services
    Verified Review
  • Diane O. Mar 17, 2015
    Rodent and Animal Removal
    Verified Review
    Very poor telephone skills...not customer friendly...dismissive, egoist, terse and critical! I would not use him ever!
    Matthew Sean K. Apr 13, 2015

    We are sorry that Diane was not open to our honest evaluation of her rat problems. Unfortunately, she never hired us to do any work for her.

  • Jan A. Feb 2, 2015
    Pest Control Services
    Verified Review
    Very easy to contact and communicate with. Have not used yet because of our timing in az. But we will use once in az...
  • Rebecca S. Nov 25, 2014
    Pest Control Services
    Verified Review
    It was an excellent experience! He was on time, knowledgeable, experienced, professional, and fast.
  • George A. Nov 12, 2014
    Pest Control Services
    Verified Review
  • Larry M. Oct 14, 2014
    Pest Control Services
    Verified Review
    They did a great job removing the bee hive. I just hired them to do regular pest control service for my new home.
  • Nylda M. Oct 12, 2014
    Pest Control Services
    Verified Review
  • Cory C. Sep 3, 2014
    Pest Control Services
    Verified Review
  • Padma A. Jul 15, 2014
    Bed Bug Extermination
    Verified Review
    Cheap, knowledgeable and easy to work with
  • Alice Y. Jun 24, 2014
    Bed Bug Extermination
    Verified Review
    We had bed bugs. They were in two of our bedrooms, and they said it would be best to treat the entire home. They said their work was guaranteed and, after two weeks, we haven't seen any more bed bugs. They were easy to schedule with and were on time for the service. I wish the price would have been lower, but they were the only company that gave us a straight answer when we asked for a price.
  • Tracey J. Jun 20, 2014
    Pest Control Services
    Verified Review
  • Max K. May 20, 2014
    Pest Control Services
    Verified Review
    We hired them to treat for scorpions. The guy came out on time and did a very through service. He was professional, told us what he was doing, and was cautious around our kids and cats. His name is Ken.
  • Mary V. Mar 12, 2014
    Pest Control Services
    Verified Review
    He willingly helped me through a difficult time obtaining the correct procedures to follow concerning Pest Control and other related subjects during a time of long distance move. He offered agencies that could be of help in my situation. He was pleasant and very informative, a huge help.

Q&A

What types of customers have you worked with?
All kinds! We specialize in bed bugs, roaches, scorpions, termites, crickets, ants, fleas, ticks, black widow spiders, rodents, bees, weeds, and much more! And remember that we guarantee our work!
What advice would you give a customer looking to hire a provider in your area of work?
Be sure you get a written guarantee. Be sure the company is licensed and insured. Don't trust a company that doesn't tell you EVERYTHING about the price (including whether there is a contract) right up front. Show a preference to a company that is locally owned and operated, so that your money stays in the community. Show a preference for a family owned business: Their lively-hood depends on your satisfaction.