Journeyman Services

Chandler, AZ

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About this pro

We do all home maintenance, plumbing, electrical services, water damage restoration, drywall, and remodeling.

We do tile removal, baseboards and more for the best prices, with great speedy professional service!

Location

Chandler, AZ 85224

Times hired on Thumbtack

118

Reviews

81 Reviews
  • Renee S. Jun 6, 2017
    Handyman
    Verified Review
    Roof leaked and had to have the whole roof replaced.
  • Christine B. May 1, 2017
    Handyman
    Verified Review
    Terrific customer service
    Charles was great to work with at a better than expected price. Took the time to figure out the problem and make sure it was safe (electrical issues scare me).
  • Amanda B. May 1, 2017
    Deck or Porch Remodel or Addition
    Verified Review
    Charles was great! Did what he said he would do and in a timely manner. I would highly recommend him.
  • Ben S. Apr 17, 2017
    Handyman
    Verified Review
    Great next day service.
    Great job
  • Courtney K. Apr 16, 2017
    Handyman
    Verified Review
    Security Door Install
    We hired Charles to install our metal security screen door. He worked with our work schedules and communicated well. Came out and quoted me on Friday morning and came back out on Sunday to do the work. He even had to run to Home Depot to get a part and stayed with the same price he originally quoted us. He was easy to work with and installed our door in under an hour. We would hire him again!
  • Renee C. Mar 27, 2017
    Handyman
    Verified Review
    Dissatisfied Customer
    I hired Charles to remove a sliding door and put in another door and to take out my carpet in my bedroom and put in tile. Charles quoted me 2-3 days to complete everything but he took 5 days which was not good for me. After the tile was laid and he finished putting in the grout, he told me there would be a haze on the floor and to not clean for a couple of days. He said there might be some on the wall. When I came home, my room was a disaster. He got grout smears over my walls and my doors. There was a stain on the wall from where he moved my bed. Some of the baseboards were smeared with dirt. My dresser and bed frame was smeared in heavy dirt that he didn't clean up. Basically he didn't clean up after himself. I texted him and told him I was unhappy and he offered to come back out and clean it. He came out today and I came home and he cleaned the minimal amount he had to. The walls are still stained where he moved my bed and the adjacent walls still have a smear of dirt/grout on them. The baseboards still look bad. I will have to finish cleaning up after him. I'm also not happy that they threw out their grout mud in part of my yard and carport area. It's ruined - the rocks that were in there. I wasn't using it for show but he didn't need to dump his crap in there. Now I have to dig it all up and out. I feel like I gave Charles a chance to clean things and apparently he doesn't do that after his jobs. I would be beware.
    Charles K. Mar 27, 2017

    I do agree this house was a mess, not with grout or anything of the sort, but dog hair and. Filth! I explained to Renee that we would have to come back and clean after the grout completely cured. She informed me, with a smile, that everything was fine and she had zero problems with it. After she text that night with her complaints about dirt, I really couldn't understand the change in emotion and attitude but I told her that I would come back and clean, as I did so. If any customer has a concern about this review, I have pictures! Thank-you! Charles

  • Madisen M. Mar 17, 2017
    Handyman
    Verified Review
    He did a great job!
  • Christine W. Mar 11, 2017
    Shower and Bathtub Repair
    Verified Review
    Next day service
    Charles replaced a cartridge in my bathtub/shower. He was very honest as to what the job entailed and how much it would cost. A plumber quoted me almost twice as much. He was also prompt and worked with my schedule.
  • Carol G. Mar 4, 2017
    Handyman
    Verified Review
    Great job Charles
    Charles installed tile in both of my bathrooms plus a few other things. Bathrooms look beautiful. I could not believe the price he charged. I thought it would have cost more. Great job and great price.
  • Karen S. Feb 9, 2017
    Handyman
    Verified Review
    Great Job!
    Charles called and was able to come earlier than expected, which worked out great for me. I hired him to install a new sink and faucet. The job was done quickly and looks great! I have scheduled Charles to do another project next week. If you want a job well done, call Charles!
  • Kristen J. Jan 29, 2017
    Handyman
    Verified Review
    Gate repair
    Had the back gate fixed. He did a great job
  • Gary G. Dec 11, 2016
    Handyman
    Verified Review
    Went great. Charles is awesome and will hire again!
  • Heather M. Dec 6, 2016
    Handyman
    Verified Review
    Great work!
    Charles worked efficiently, he was great at communication, and most importantly, he did a great job at a fair price. I'd highly recommend him, and I'd definitely use him again.
  • Natalie S. Nov 24, 2016
    Handyman
    Verified Review
    Great guy, great job!
    Charles did a great job! Among other things, he was able to fix our fireplace that had not been working for a year! I will definitely be using him again, as he was a true pleasure to work with :-)
  • Tara G. Nov 6, 2016
    Drywall Repair and Texturing
    Verified Review
    Kitchen repair and paint
    We had small drywall patch and repair and had a couple of walls painted after repair. Great job and was neat during repairs.
  • Janette L. Mar 28, 2016
    Shower and Bathtub Installation or Replacement
    Verified Review
    We have enjoyed our services from Charles very much! He helped us remodel our tub/shower into a walk in shower and we've been thoroughly impressed and happy with the results. Our home isn't built perfectly and Charles did what he could to make the best of the situation and we greatly appreciated it! He even helped us fix our light/vent since it broke during the remodel and were super impressed with his depth of knowledge in other areas other than the bathroom. Overall very happy!
  • Hilary C. Mar 6, 2016
    Tile Installation and Replacement
    Verified Review
    Charles impressed me from the beginning with his strong work ethic and his professional demeanor. I anticipate being able to accomplish marking many of the projects off of my list thanks to him.
  • Becky W. Mar 3, 2016
    Plumbing Drain Repair
    Verified Review
    replaced a bathroom faucet along with the angle stops and water lines. He did a great job! He was on time, professional, and very reasonably priced. Everything looks great and works exactly like it should.
  • Karen L. Feb 26, 2016
    Plumbing Drain Repair
    Verified Review
    I hired Charles to replace a RO filtration system, a garbage disposal, as well as change out a bathroom faucet. He was very professional, punctual, seemed to know what he's doing. One of the piece on the new RO system was missing, he was quick to make adjustments using a part from the old system. He installed the garbage disposal with no issues, then quickly changed the faucet in the bathroom. He even changed my fill valve in the toilet for free! A good handyman is hard to come by, I will definitely use him again for future jobs. Thanks Charles!
  • Jen H. Feb 16, 2016
    Kitchen Tiling
    Verified Review
    Charles was amazing. We had a custom backsplash done by another company and they ruined it. Charles came to the rescue, and not only fixed it, but made it so much better. He had a tough deadline, right before Christmas, but he accomplished it and was just amazing. We will we would have found him a long time ago.
  • Frank Z. Feb 14, 2016
    Handyman
    Verified Review
    I decided to hire Charles after he looked at my projects and agreed on the price. He then asked for 50% down payment ($367.5). Since we were at my rental house, I did not have my checkbook with me. I had $320 cash in my wallet and gave all to him. He seemed to be unhappy. Charles started the work two days later. There were four projects total. Charles' last project was to replace the cartridge of a bathtub valve. During this process, he snapped the cartridge and called me asking to change the whole valve instead. Having no choices, I agreed and authorized him to buy a new valve and get it installed. Two hours later, Charles called me saying he could not finish installing the valve that day because it's more complicated than he expected and he'd have to come back the next day to continue. I said fine. Then he demanded me to pay him money for the jobs he had done during the day. I asked why can't I pay you tomorrow when the entire job is finished? He insisted to get paid that night. So I had to drive to the rental house at 9pm to check the jobs he claimed he had completed. I noticed the gap between the toilet and tiles was not sealed with caulking after he installed the tile flooring. Also a transition strip between the carpet and tiles was not firmly glued. I told Charles that I had no problems paying him that night on the conditions that the jobs that he finished should meet acceptable standards. At that point, Charles started to explode by saying: "I don't like you. I don't like you the first time I saw you. You low balled my quotes. You were hesitate giving me the down payment and didn't give me the full amount. I don't want to work with you ...". At the end (of that night), he re-worked on those two issues as I mentioned and got the payment. I asked for a receipt. He said he would email to me. So far, he never did. Before he left, he said he refuses to come back the next day to continue the unfinished work, because he "did not like me", leaving the entire house in water shut-off condition. The next day, I had to call in a professional plumber to work on the mess he left. The plumber told me that whoever worked on this made things worse. He turned a $100 cartridge problem into a $500 valve and re-pipe project.
    Charles K. Feb 14, 2016

    Unfortunately, this job definitely did not go as planned. Yes the cartridge did break, actually the valve crumbled in the wall. Sometimes things do happen. After being told I would be paid $35 for replacing the valve and putting my own money upfront for the parts I was quite concerned. I did feel taken advantage of after trying to finish tiling a bathroom, rebuilding a cabinet bottom and also fixing water damaged drywall.. Frank insisted that everything be done in one day... After working on Franks rental property until 10 at night I was extremely tired and needed to come back in the morning. I also told Frank, what I was doing was considered a $500 dollar job, but he did not want to pay me that kind of money because he could not afford it. That raised my suspicions. I did not know if I would be paid at all. So, yes I did ask for the money that I was owed for the jobs I had completed and for parts that came out of my pocket.. I am a single father and have to watch what I spend and make daily. . Is that really that unreasonable? Frank then asked me to meet him at a McDonald's. . 40 mins later he arrived with his requests to caulk in the toilet and further secure the transition. . No problem! Took an extra 10 mins and I had zero problems taking care of his requests. After all of this he still asked me If I wanted to come back and work on the shower valve.. I regretfully declined because I didnt know if I would be payed what the job was worth and didn't want to be low balled and devalued. . I also have realized that not every job goes perfect and there are sometimes set backs, but how it is handled and how people are treated is definitely important to me...not so much to Frank...

  • Michelle R. Feb 12, 2016
    Handyman
    Verified Review
    Charles came to my mom's house and reviewed the items she needed to have done. She was given an estimate for each job and told him that she would soon let him know which items she wanted him to do. Before he left he told her that he required a 50% deposit before he did the work. She was surprised and so said she'd think about it. Less than an hour later she texted telling him which items she wanted him to do. He texted her back telling her the amount of money he needed down (her 50% upfront fee) and she texted him asking for 3 neighborhood references at which point he sent her a very polite text. He basically said - that since this appeared to be a "trust" issue, which he completely understands.... he would have to decline doing the work. We know he has many positive reviews but we don't personally know him nor know any of the reviewers. He stated that he's worked in this neighborhood and knows the area very well. If this is the case then why would he resent sending names for a reference? Trust works 2 ways. My mom texted that she was hiring him. Asking for neighborhood references before sending him money is not an unusual request. I respect a person who does due diligence before spending their hard earned money. As a professional myself, I know of few others' who would decline work because they were asked for a reference.
    Charles K. Feb 12, 2016

    I would like to say from the begining Eileen seemed to hold some kind of grudge to the handyman/construction industry. After being questioned on my rates and why I run my business the way I do, and after being told that she did not agree nor could understand my quote process or deposit terms, I definitely felt uncomfortable doing business with Eileen. I understand there are people out there that want to investigate every angle and question every statement, which normally I do not have a problem with. I would just imagine that 59 reviews on my profile should satisfy just about any concern or questions having to do with my business. When I was asked to further prove myself, I just felt like Eileen and I weren't a good fit. I am sorry this was taken to heart.Hopefully someone will be found to do the work that everyone can feel good about. I only take jobs that are mutually beneficial. . I always appreciate everyone's time and appreciate every review.. thank-you! Charles

  • Shirley C. Feb 10, 2016
    Handyman
    Verified Review
    I had a dozen chores on my list- all of them were done very professionally- Charles was a delight to have in the house! I will be calling him again!!
  • Bonnie R. Feb 8, 2016
    Handyman
    Verified Review
    Charles was very professional,and completed the job quickly. He removed a shower frame and sliding glass doors and repaired the shower water temp regulator. I will definitely have him back for other work to be done
  • Lisa M. Feb 7, 2016
    Handyman
    Verified Review
    Charles was great! He was on time, courteous and respectful throughout the process. I was having an issue with a leaking faucet, and he repaired this at a very reasonable cost. The faucet started leaking again shortly after Charles left, and he immediately returned to fix the faucet again. I highly recommend Charles for any home improvement.
  • Nicole D. Feb 3, 2016
    Handyman
    Verified Review
  • Sarah C. Dec 24, 2015
    Handyman
    Verified Review
    Timely and professional. Very happy with the reverse osmosis system install. Charles also gave us some tips about how to use the system and the spare parts that came with it. Thank you!
  • Frank S. Dec 16, 2015
    Handyman
    Verified Review
    Thumbtack came through for the third time with Journeyman Services. Charles Kern replaced the garbage disposal and made an adjustment to the shower door. This completed the last 2 items on the home inspection report. I live in Colorado and the house is in Arizona. I purchased the garbage disposal and accessories online at Home Depot and Charles picked them up and installed them on time and on budget. Excellent value for the services and great communication from start to finish.
  • Mary T. Dec 13, 2015
    Shower and Bathtub Repair
    Verified Review
    We needed a small leak fixed. It was not an emergency but we needed to get it done ASAP because we were closing on the home sale in a couple of days. I called Charles on Sunday morning, expecting a call back on Monday. He called back right away, came over less than an hour later, and had the leak repaired straight away! What I thought would be a big hassle (phone tag, having to leave work on Monday, high charges for quick service) was instead completed within 2 hours of initial contact, at a very reasonable cost, ON A SUNDAY!!! Thank you Charles for making our move easier.
  • Ruchi J. Dec 9, 2015
    Plumbing Drain Repair
    Verified Review
    Charles was able to come to my home within an hour of me calling for help because of a leak under the kitchen sink. He found the parts I needed and advised me on how to find a part he was not able to buy from Home Depot/Lowe's. Excellent service and reasonable price. Will definitely recommend to others!
  • Jennifer B. Dec 8, 2015
    Handyman
    Verified Review
    Hung / installed tv mount, installed hardware for window treatments, put up new shower rods. Did a great job, quick, efficient, and had it complete within 12 hours of my request out for service.
  • Justin T. Dec 6, 2015
    Switch and Outlet Repair
    Verified Review
  • Nicole H. Dec 5, 2015
    Shower and Bathtub Repair
    Verified Review
    He dealt with my tenant who is kind of hard to deal with. Came in fixed the problem within budget within a day.
  • John D. Dec 2, 2015
    Sink or Faucet Repair
    Verified Review
    Charles did a great job for us. He was prompt, courteous and very helpful in explaining everything. He was also very reasonable in price! We will not hesitate to call him again when we need him!
  • Jean H. Nov 26, 2015
    Plumbing Drain Repair
    Verified Review
    Charles replaced out kitchen faucet as well as replaced the plywood under the sink where it had leaked and warped the wood. We are really please with the work he did.
  • Carla N. Nov 17, 2015
    Tile Installation and Replacement
    Verified Review
    Custom master shower and bath: first time using Thumbtack, super happy with experience. Journeyman Services came through like a true professional should!
  • Michele C. Nov 13, 2015
    Plumbing Drain Repair
    Verified Review
  • Chelsea T. Nov 2, 2015
    Construction Services
    Verified Review
    After our upstairs toilet leaked through the bathroom floor/garage roof, Charles was able to quickly repair the roof and replaced the baseboards in our bathroom all for a very reasonable price. His work speaks for itself, he took the time to ensure that our baseboards and the caulking on the tile floor matched as close as possible, his technician Jaime did a great job texturing the garage roof. Overall we are very happy with the work that was done, Charles was very knowledgable, professional and we highly recommended taking advantage of his services.
  • Natalie G. Oct 27, 2015
    Cabinet Repair
    Verified Review
    Charles was available right away and began work. He was professional and had excellent customer service skills. His pricing was reasonable and ensured that I was satisfied. I would recommend him to anyone needing handy services and I will definitely use him in the future. Thank you Charles for a job well done!
  • Caryn M. Oct 23, 2015
    Handyman
    Verified Review
    Repairs: Door frame repair, light, & toilet handle. Charles came out promptly, as scheduled, and was very professional. He has a nice demeanor and knows what he is doing! I will use him again for my handyman needs. Thank you!
  • Jeff S. Oct 20, 2015
    Plumbing Pipe Repair
    Verified Review
    Changed out valve for shower in master bath .They did an outstanding job showed up when the said they would completed work in about 2 hrs and charged 1/2 of some other company who never showed up.
  • Cindy W. Oct 17, 2015
    Toilet Installation or Replacement
    Verified Review
    Charles was just super! He gave me a reasonable quote for installing 2 toilets and a ceiling fan with lights. He also picked up the items I ordered. He was fast, experienced, and knew just what to do. He cleaned up after himself and left me with a "much more than I could hope for" feeling. Thank you Charles. I'd hire you again in a flash.
  • Rachel B. Oct 13, 2015
    Handyman
    Verified Review
    Charles was amazing! Very honest and helped me with a bunch of different things in the house. Changing washer hoses, porch light, changing a vanity light, and changing my thermostat. Found an obvious leak in my toilet in the spare bathroom from someone else not putting it together right. He even patched a large hole for me from the previous vanity light which was awesome and unexpected. Will definitely be using him again!
  • Jory N. Sep 30, 2015
    Bathroom Tiling
    Verified Review
    Quick and quality service, easy to work with and friendly. Highly recommend.
  • Cookie B. Sep 28, 2015
    Handyman
    Verified Review
    CHARLES ARRIVED PROMPTLY AND WAS VERY COURTEOUS. HE ASSEMBLED 2 WALL UNITS A LAMP WITH AN ATTACHED MAGAZINE RACK., HUNG PICTURES AND FINALLY HE HUNG MY VALENCES IN THE LIVING RM. AND KITCHEN. WHEN I NOTICED I NEEDED 2 MORE VALENCES 2 MAKE MY WINDOWS FULLER HE WAITED UNTIL I WENT TO THE DEPT. STORE TO GET THE EXTRA PIECES AND THEN REHUNG THEM FOR ME. OH HE ALSO PUT TOGETHER A WALL CLOCK FOR ME. HIS WORK IS OUTSTANDING HIS PRICE WAS WAY LESS THAN I HAD EXPECTED. TO SUM IT UP I WILL MOST DEFINATELY USE HIM AGAIN. MORE IMPORTANT I WILL REFER HIM TO ALL MY FRIENDS. THANKS CHARLES. COOKIE N GILBERT
  • Stacey B. Sep 26, 2015
    Handyman
    Verified Review
    Charles showed up on time, was easy to work with and talk to. I hired Charles to complete several tasks and I look forward to working with him. I appreciate his sense of humor also!
  • Lisbeth H. Sep 23, 2015
    I needed some major plumbing help and Charles came to the rescue!! I got quotes that would make anyone pass out from other companies! If you are looking for honesty and reliability Charles is who you are looking for!! I had a situation where pvc pipes from the ac unit somehow fell into the sewer vent and was causing my toilet and tub to have sewage water flooding them. My problem was fixed efficiently and fast! I couldn't be happier.Thanks again!!
  • Danielle O. Sep 22, 2015
    Charles was recommended by friends and family. One even has a good review on this page for him. So we hired Charles to do a master bathroom remodel including replacing our tile floor (one of the pictures he uses in his gallery slides on this site) and tiling our shower. He was paid in full and in advance by the way. So, very long story short, it turned out terrible, he left the job unfinished, didn't fix anything after saying he would come back and make it right, didn't respond to our calls, letters or BBB inquiry and I had to pay someone else to have the bathroom fixed.
    Charles K. Sep 23, 2015

    I would like to address the accusations made against me and my business. I wish I could say that this project was a streamline easy project, but we ran into some unforeseen complications after demolition began on the bathroom. These complications put us behind schedule, but the customer insisted that we be finished on time, even though these complications were caused by the age of the bathroom; not by my business. The demand to finish on the original date made the project feel rushed, especially since the customer wanted even more accomplished then was mentioned in the original agreement. The customer chose to use text messages as her main form of communication, and when if I wasn't able to answer her right away, I would be bombarded with text messages until I had a moment, when I wasn't working, to answer. The communication was poor, and the demands she made were unreasonable, however I offered my services to fix anything she was unhappy with. She chose to look for another professional instead, and after months of no communication; she decided to use my services again, when it was convenient for her schedule. Since quite some time had passed since I had heard from her, my schedule filled up with other customers who needed my services. I no longer had the time to fix her project, and she refused to work with me on scheduling. I've had pleasant experiences working with other members of her family, but she and I didn't mesh well from the beginning. If you would like an honest opinion of my work, please refer to the many Thumbtack customer reviews that are listed here on my profile.

  • Dan O. Sep 22, 2015
    Plumbing Drain Repair
    Verified Review
    Charles Kern of journeyman services was professional responsive and thorough. I would definitely call him again to do work for me.
  • Deb B. Sep 21, 2015
    Electrical and Wiring Repair
    Verified Review
    Charles did a great job. He was on time and a very knowledgeable electrician. He had my problem solved quickly and I appreciated his professionalism.
  • Nicole L. Sep 15, 2015
    We had Charles install new tile in our bathrooms and kitchen. He was very professional and did a great job. We are very pleased with his services.
  • Heidi H. Aug 16, 2015
    Bathroom Tiling
    Verified Review
    Charles kern just finished tiling our master bath floor and we are very pleased with his work. We already are planning three more remodeling projects for him. He is great to work with. I highly recommend him!
  • Richard O. Jul 31, 2015
    Charles did a great job installing our new shower door. We are hiring him to do other small jobs around our house.
  • Alicia C. Jul 27, 2015
    Plumbing Pipe Repair
    Verified Review
    Charles was responsive, reasonable priced and did a great job with our plumbing repairs!!!!
  • Liz A. Jul 25, 2015
    Kitchen Tiling
    Verified Review
    Charles did a fabulous job installing our kitchen backsplash! He was courteous, arrived on time, and was able to accommodate our rushed schedule. He went far 'above and beyond', working with us on the design to create a more complicated tile layout. The result is a stunning kitchen, and we are extremely pleased with his work, which is meticulous. We would not hesitate to use him in the future, and we highly recommend his services. Thank you Charles!
  • Victoria N. Jul 14, 2015
    Shower and Bathtub Installation or Replacement
    Verified Review
    After a friend of mine could not finish building a shower basin in our master bedroom bathroom, I posted the project on Thumbtack on a Saturday morning. Charles came by within 2 hours of me calling him and looked at the remodel. He said he could come by before I would have to got to work at 8am on Monday to start the project. He came at 8:30 but texted me to let me know he was running behind. Then he stayed and finished the job until it was finished by the time I got home from work. He even texted me the pictures of the final project. It came out perfect!
  • Katie A. Jun 30, 2015
    Water Heater Repair or Maintenance
    Verified Review
    Charles is a lifesaver! He was the first person I ever hired through thumbtack and it made me a believer in the service-and have used it again because of him (successfully-different state though). I won't need Thumbtack again in AZ since Charles is now in my phone and does way more than I even knew when I first called him. My tenants had been without hot water for 3 days due to miscommunication and when I realized we needed someone, and quick, he arrived within 10 hours of our first call and did the work perfectly at an exceptionally reasonable price. I'm an out of state landlord and have been searching for Charles all my life (well at least the last 10 years). Now that I found him, I'll gladly share him with you but he's all mine forever; I'm ecstatic! Kind, courteous and flexible, you hardly find someone you can trust anymore but he's your man!
  • Karen C. Jun 28, 2015
    Sink or Faucet Repair
    Verified Review
    We couldn't be happier with Charles' work! He came on time, got the part he needed at the store and completed the job fast. He was professional and explained to me how he fixed the problem. Also gave me some tips on what to look for to avoid a future problem. We will definitely be calling Charles back for more jobs.
  • Lisa S. Jun 27, 2015
    Bathroom Tiling
    Verified Review
    We've hired Charles to tile 3 bathroom floors. I was impressed when we met for the estimate and am really looking forward to seeing the finished work!
  • Sara A. Jun 18, 2015
    Handyman
    Verified Review
    Outstanding! On time, efficient and honest Will be calling Charles again for the next project
  • Amber A. May 28, 2015
    General Contracting
    Verified Review
    5 star wonderful job for a price that wont be beat! On time, flexible, honest, reliable most of all, quality work... I am beyond happy! Thank you Charles! You've earned our business forever!
  • Carrie C. Apr 15, 2015
    Handyman
    Verified Review
    Journeyman services/charles kern is fantastic. I highly recommend him. He has gone above and beyond what I asked him to complete and has recommended other great companies for work that would require different skills. I will always call Charles in the future for work and will recommend him to friends and family.
  • Jana K. Apr 12, 2015
    Handyman
    Verified Review
    Prompt, affordable service. Excellent work!! Will definitely hire again!!
  • Kristine K. Mar 10, 2015
    Fan Repair
    Verified Review
    Charles showed up right on time and began work immediately on our ceiling fan problem. He is very detail oriented and wants to complete a job 'right.' We have a part ordered for our fan problem so he will be returning to complete the job. We intend to call him for future needs.
  • Edward H. Mar 9, 2015
    I had service with him for fixing sliding closet door and blinds change. He did great job with reasonable price. I was ver satisfied with his service. Ed
  • Frankie S. Feb 22, 2015
    Plumbing Drain Repair
    Verified Review
    Charles spent several hours on a few repairs that we needed for my mother's townhouse - replacing the hot water heater, removing a non-functioning water softener, replacing an upstairs bath tub cartridge, installing a new toilet. His charges were exactly what he quoted, very fair and some of the aspects of some of the work ended up involving more time than originally anticipated.
  • Karen M. Feb 20, 2015
    Plumbing Drain Repair
    Verified Review
    Charles was prompt, professional, and experienced. He not only did an extraordinary job on the plumbing installation but also hung my ceiling fans and installed electrical lights. I would definitely recommend him!
  • Lauren M. Feb 13, 2015
    Railing Installation or Remodel
    Verified Review
    Charles contacted me promptly and we arranged a meeting time. He was on time and intalled my stair rails quickly. He was very nice and would hire him again.
  • Barbie W. Feb 12, 2015
    Plumbing Drain Repair
    Verified Review
    Charles is meticulous professional and affordable. Did a great job on a big plumbing project. We highly recommend him
  • Katie S. Feb 1, 2015
    Plumbing Drain Repair
    Verified Review
    Charles was prompt and able to fix my plumbing work quickly and thoroughly. He did a great job!
  • Lysette L. Jan 27, 2015
    Bathroom Remodel
    Verified Review
    Amazing customer service and superior work! I was highly impressed! Friendly and easy to talk to! Did an excellent job working within my budget and my bathrooms look amazing! I would highly recommend to anyone!
  • Rebecca D. Jan 19, 2015
    Drywall Repair and Texturing
    Verified Review
    Charles always kept me in the loop if he was running behind...very quick on the drywall / ceiling repair and wanted to make sure I was happy. Would recommend.
  • Dixie R. Jan 10, 2015
    Plumbing Drain Repair
    Verified Review
    Charles was upfront with his labor charge after I told him what my plumbing problem was. He was on time and professional. He came and checked on what part I needed, ran to pick it up, bringing the receipt with him. I paid the labor charge (which was quoted) plus the cost of the part. His business does other things than plumbing. I asked for his card and will call him again for other work I need. Don't let his side ways pictures on this site fool you into thinking he doesn't do good work. He gets an upright job done well!
  • Julie H. Jan 6, 2015
    Plumbing Drain Repair
    Verified Review
    Very professional and courteous. Fixed my shower head pressure problem right away.
  • Brian D. Jan 6, 2015
    This guy knows what he's doing. Journeyman Services is my go-to for any remodel work I do on my home. Mr. Kern has exceptional attention to detail and has done an outstanding job on various projects around the house including drywall work, gas line installation, electrical line installation. and concrete cutting. I would recommend him for any project that needs done, and I have. He provides excellent work at a fair price and he truly cares about his projects.
  • Janale L. Jan 2, 2015
    Handyman
    Verified Review
    Thank you for being available on such short notice! You did a great job and you were very professional!
  • Lori B. Dec 9, 2014
    Handyman
    Verified Review
  • Kathy H. Dec 7, 2014
    Toilet Repair
    Verified Review
    Nicest guy ever! Didn't even charge us as he just adjusted the chain in our ever-running toilet. Charles is now OUR plumber forever.
  • Kasey S. Nov 26, 2014
    Bathroom Remodel
    Verified Review
    Had a rental property in Tempe that needed the tub surround tiled. Met Charles at the property, he quoted me a great price and started the next day. The job was finished in less than two days and looks great! I have already discussed with him the next project I need done and will use his services again.
  • Norma G. Nov 20, 2014
    Handyman
    Verified Review
  • Kristin G. Nov 14, 2014
    Furniture Assembly
    Verified Review
    I had purchased a very large quantity of IKEA furniture that I needed assembled. Charles provided a flat-rate bid for the job, estimating it would take approximately 5 hours. The job took two men more than double that amount of time, and I was not asked to pay one penny more for his extra time and effort - a true testament to his integrity. During the job, a small mishap occured, causing very minor damage to one of the furniture pieces. Charles immediately brought the issue to my attention, took full responsibility, and offered to replace the piece entirely at his cost. I thought this was entirely unnecessary, and Charles was able to repair the minor cosmetic damage perfectly. We have recently purchased a home, and I'm certain I will be using Journeyman Services again for a wide variety of jobs.