The price quoted for the services I (thought) I needed was reasonable and competitive. I had a clogged drain, but before attempting to clear it, Soro scoped the drains through the access points on my roof. Turns out a had a broken drainage pipe. Although he would not snake the drain for fear of damaging his equipment (completely understandable), he did provide me option for repairing/rerouting the pipe, an estimate for the work, and put me in contact with a restoration company (not impressed with them, though). I didn't end up using Elite for the plumbing work, but would highly recommend them based on Soro's thoroughness, professionalism, patience (while I submitted a claim to my insurance company, waited for an adjuster's assessment, and got other opinions on / bids for the work scope), and communication. I would hesitate to use Elite in the future. Thanks, Soro!