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Charlie was very responsive & within minutes of my request on Thumbtack, was contacting me to set up a time to come tune-up our treadmill. He was very communicative with his location & time needed to get to us. He was friendly, professional & very thorough with his evaluation of our treadmill. He also offered recommendations for maintenance & offered to assist us in getting a new one, if we ever wanted to. We found his pricing to be fair with the time & complete tune-up.
Zach knows his stuff and takes the time to explain all the options. He thoroughly checked out my 10 year old Smooth Fitness treadmill and found that I had a faulty controller. He is currently trying to track down a replacement part (the company is out of business). I would recommend him to anyone who needs an honest appraisal at a fair price.
Technician Charles Fink provided excellent and honest service. I would definitely recommend Fixness Equipment to anyone in need of treadmill or elliptical repairs.
They quoted me a price, gave me a time and confirmation email. When the day arrived they showed up when they said they would. Even a call when they were on the way. The technician had my machine together in a reasonable amount of time and did quality work. The price I was quoted was the price I was charged. Overall I was satisfied with my experience