Arizona Carpet Cleaning

Mesa, AZ

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About this pro

How does your business stand out?

Our carpet cleaning service stands out because we offer the highest quality in Mesa. We thoroughly train our technicians to do the very best job possible. All of the equipment that we use is top of the line. We know that if we want to be the best carpet cleaning company in Mesa we must act like it. We always stand behind our work and make sure that our customers are happy. We have a wonderful customer base that calls us back time and time again. We not only offer carpet cleaning in Mesa but we offer it to all the cities in the Phoenix metro area. Those cities are Scottsdale, Tempe, Apache Junction, Peoria, Glendale, Laveen, Chandler, Gilbert and Queen Creek. We are happy to be able to provide the best carpet cleaning service in Phoenix. We guarantee you will be happy with the level of service that we provide.

What do you enjoy about the work you do?

The best thing about being a carpet cleaner is the look of amazement when we completely change someones carpeting. We expect amazing carpet cleaning results each and everytime. Our professional carpet cleaner techs know all of the best techniques to get those nasty stains out. No job is too large or too small for Arizona Carpet Cleaning.
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Location

Mesa, AZ 85203

Years in business

9

Number of employees

5

Times hired on Thumbtack

113

Reviews

56 Reviews
  • Gail S. Aug 15, 2016
    Carpet Cleaning
    Verified Review
    My office carpets were so bad we thought we would have to replace them. Arizona Carpet Cleaning did a wonderful job! They were right on time, worked very hard and we were exceptionally pleased with the results.
  • Marissa S. Mar 26, 2016
    Carpet Cleaning
    Verified Review
  • James D. Mar 9, 2016
    Steam Cleaning
    Verified Review
    Did a good job. Was surprised that he was not planning on moving any furniture. Luckily roommates were there to move it.
  • Christina R. Feb 27, 2016
    Carpet Cleaning
    Verified Review
    The young man was friendly and did a great job cleaning the carpets.
  • Diane B. Feb 12, 2016
    Upholstery and Furniture Cleaning
    Verified Review
  • Cathy M. Jan 21, 2016
    Carpet Cleaning
    Verified Review
    Craig did a great job. Very professional! I would definitely recommend Arizona Carpet Cleaning.
  • Maryann M. Jan 19, 2016
    Carpet Cleaning
    Verified Review
    The young man called to confirm the appointment. A great job well done. Our carpets look great. I will call him back only if they change the cleaning solution. The smell was so strong that we both had to sleep in a room where the carpets were not cleaned. When we went up stairs, the smell was so bad that the windows were opened all night and during the day with a fan running through the house. The young man mentioned we should open our windows after he finished the job. Next time this should be said at the beginning. But I still don't think it would have had made a big difference in the smell.
  • Bonnie M. Jan 14, 2016
    Carpet Cleaning
    Verified Review
    Craig was awesome! He was on time, worked quickly and efficiently, and my carpets and tile look AWESOME! He charged exactly what he quoted, and he didn't try to nickel and dime me for extras. I highly recommend Arizona Carpet Cleaning!
  • Denise W. Dec 23, 2015
    Carpet Cleaning
    Verified Review
    The carpets were cleaner than they were before and we had just had them cleaned a week ago. The only thing is, I think the job was rushed a little. Did 5 rooms in 45 mins. I will see how they look when they are totally dried. Overall we are pleased and will probably use them again.
  • Shirley A. Dec 20, 2015
    Steam Cleaning
    Verified Review
    Traffic areas still dirty. They came back and recleaned the entire room.
  • Donald P. Dec 17, 2015
    Carpet Cleaning
    Verified Review
    They did a great job. The carpet looks great! No extra charges and they even did a small room at no extra charge. I highly recommend this company.
  • Roxanne S. Dec 15, 2015
    Carpet Cleaning
    Verified Review
    They were terrific to get someone out to clean my carpets on short notice. The carpets came out great and the technician was very nice and easy to talk to.
  • Ryan E. Dec 13, 2015
    Carpet Cleaning
    Verified Review
    Arizon Carpet Cleaners did an excellent job! I would definitely use them in the future.
  • George L. Dec 9, 2015
    Carpet Cleaning
    Verified Review
    Craig from Travis Mohaffey did a terrific job. Their price is reasonably low. I like this company and will spread the word.
  • Mary D. Nov 28, 2015
    Carpet Cleaning
    Verified Review
    Arizona Carpet Cleaning did an awesome job on my carpets that needed help. They arrived when promised and there were no hidden charges which is almost unheard of now. Thanks!
  • Susan B. Nov 26, 2015
    Tile and Grout Cleaning
    Verified Review
  • LENNY M. Nov 25, 2015
    Carpet Cleaning
    Verified Review
    On time, excellent job, i would recommend to any of my friends.
  • Lea C. Nov 11, 2015
    Carpet Cleaning
    Verified Review
    They were punctual and did a fantastic job on my carpet! They even had the courtesy to call before to give me an exact time of their arrival. We will certainly be using them again.
  • Kafiah W. Nov 9, 2015
    Steam Cleaning
    Verified Review
    Thank you so much.... Great!
  • Melissa T. Nov 7, 2015
    Carpet Cleaning
    Verified Review
    Carpets in bedroom, hallway and downstairs rug Look Fantastic! Very friendly and excellent service. We will use again.
  • Roxanna G. Oct 30, 2015
    Carpet Cleaning
    Verified Review
    Travis did such a great job on our carpets. He was also so nice and very professional. There were no hidden charges, what he quoted was what we were charged. I will definitely keep hire him again.
  • Mara L. Oct 28, 2015
    Floor Cleaning
    Verified Review
    Quick response time to my initial request, available next day, gave a courtesy call prior to arriving, showed up on time, was very quick, friendly and affordable! My floors look great.
  • Bob H. Oct 14, 2015
    Carpet Cleaning
    Verified Review
    On time, less than 1 1/2 hrs to do approx 700 sq, 3 rooms, one story condo, courteous, fair price. I moved furniture. Would use again.
  • Angela S. Oct 3, 2015
    Carpet Cleaning
    Verified Review
    On time and courteous! Will be using them again!
  • Crystal H. Sep 10, 2015
    Carpet Cleaning
    Verified Review
  • Aubrie D. Aug 5, 2015
    Carpet Cleaning
    Verified Review
    Did a great job, professional and timely!
  • Robert W. Jul 27, 2015
    Carpet Cleaning
    Verified Review
    he did a great job but he forgot to two gum spots in the carpet
  • Laura T. Jul 8, 2015
    Carpet Cleaning
    Verified Review
    They did a great job. Very affordable.
  • Carlos L. Jul 3, 2015
    Carpet Cleaning
    Verified Review
    They showed up on time and did a great job in cleaning my carpets at a very reasonable price. Definitely would recommend.
  • Steve R. Jul 2, 2015
    Carpet Cleaning
    Verified Review
  • Michelle S. Jul 2, 2015
    Carpet Cleaning
    Verified Review
    The carpet turned red after the cleaning and my apt complex is charging me for it, after I paid ACC to clean it, and they won't even refund me.
    Justin C. Jul 2, 2015

    Michelle, I apologize for any issues you may have had, however this is the first I am hearing of this issue and your service was performed over a month ago. It is impossible for our cleaning process to turn your carpets red, and If we were aware of any issues I'm sure one of our technicians could have corrected the problem. Please feel free to contact us if we can help you further.

  • Joseph B. Jul 1, 2015
    Carpet Cleaning
    Verified Review
    Everything went as described
  • Brenda G. Jun 23, 2015
    Carpet Cleaning
    Verified Review
    Outstanding I would definitely recommend them and use them again I had carpets done and my tile grout
  • Tim R. Jun 21, 2015
    Carpet Cleaning
    Verified Review
    Great job! Very friendly and very professional. The carpet looks great, especially with the swirl pattern! I'd use you again!
  • Tracy H. Jun 4, 2015
    Carpet Cleaning
    Verified Review
    Thank you Travis!! Travis was able to get out so really bad stains. Travis and Arizona carpet cleaning was the only company who would work with an out of state owner, I appreciate you Travis!! If you are looking for a quality company, you found it. Call Travis
  • Angelica H. May 18, 2015
    Carpet Cleaning
    Verified Review
    Travis was great! He showed up and got the job done quickly.
  • Bev T. May 17, 2015
    Carpet Cleaning
    Verified Review
    OMGosh! I am SO pleased with your service. Justin did a wonderful job on my floors. I have only used Stanley Steemer previously & would be happy to provide rave reviews should anyone have any questions about your processes or results!
  • Clarissa B. Apr 16, 2015
    Carpet Cleaning
    Verified Review
  • Gayle T. Apr 9, 2015
    Steam Cleaning
    Verified Review
    I wanted the carpets of our new home cleaned before we moved in, but had thought there was no way to do that with painting being finished there just 2 days before our move-in. But with the fantastic experience I'd had with all of our Thumbtack contractors that week doing work on projects that were extremely short notice - and every one doing fantastic work with pricing within my budget, I became optimistic and requested quotes for carpet cleaning - to be done that day. Travis at Arizona Carpet Cleaning replied that they could do the work. He also had the best price. I spoke with him in the morning and he was able to contact his crew member Jerrad who was off that day but agreed to do the work at 5pm that day when we needed it. The painters were finishing up as Jerrad came in cleaned in the rooms they had finished, even being sure not to touch the freshly painted walls and (many still wet) baseboards. Jerrad was quick and efficient and the carpets dried by the next day when we began moving in. Travis and Jerrad are FANTASTIC!!!! I recommend them highly and am confident that others will have the same great experience we did.
  • Maureen R. Apr 1, 2015
    Upholstery and Furniture Cleaning
    Verified Review
    Paris did a great job cleaning my furniture and my tile.
  • Stephanie M. Mar 31, 2015
    Carpet Cleaning
    Verified Review
  • Diego V. Mar 31, 2015
    Carpet Cleaning
    Verified Review
    Paris was very punctual in fact he was a bit early which was great to see. He also did a great job cleaning the whole house. I am very satisfied with their service and will use them again.
  • Cynthia L. Mar 15, 2015
    Carpet Cleaning
    Verified Review
  • Brock L. Mar 15, 2015
    Carpet Cleaning
    Verified Review
    Great service. They arrived perfectly on time, and cleaned the carpets of four rooms in an hour. My carpets look incredible. Thank you!
  • Catherine R. Mar 2, 2015
    Tile and Grout Cleaning
    Verified Review
    Unfortunately, my experience did NOT turn out well with this company. After the initial cleaning, my grout had spots. It looked like part of it came clean and part of it did not. The tech also "estimated" my square footage (way over) and then didn't charge the price per square foot that I was quoted.I emailed Travis and he apologized and said he would send his best technician out to correct it and would give me a refund on the wrong price. (still waiting on said refund from 02-16) So after the second cleaning, there were places on the grout that still had the cleaner on it and had turned white and powdery. It had not been completely rinsed off. In addition, my grout now had pit marks in places that weren't there before. I contacted Travis again, and he DID agree to have a third technician come out for a "third cleaning"...however, I cancelled that appointment. In my opinion, if you send two techs to a house and the job is still not complete to the customers satisfaction, the owner should come take a look himself. Travis was quick to respond to emails (no response when I cancelled), but I am not pleased with my floor at all and will now have to pay another company to come correct what they did.
  • Lori A. Feb 27, 2015
    Upholstery and Furniture Cleaning
    Verified Review
  • Tiny T. Feb 9, 2015
    Carpet Cleaning
    Verified Review
  • Isla C. Feb 7, 2015
    Carpet Cleaning
    Verified Review
    Great customer service. Quick response and best price for carpet cleaning thus far. Thank you guys so much for your services and whenever I need cleaning in the future I will be calling Arizona Carpet Cleaning. Excellent service from Travis Mahaffey.
  • Frances G. Jan 30, 2015
    Upholstery and Furniture Cleaning
    Verified Review
    Paris was prompt, courteous and thorough. Happy with results!
  • Todd P. Jan 23, 2015
    Carpet Cleaning
    Verified Review
    I was in desperate need of immediate carpet cleaning as a result of a very sick dog. Travis responded immediately and was available the next afternoon. Available earlier than expected so I had him come over. Friendly, helpful and courteous. The work performed was amazing and fast. Highly recommend them without hesitation!
  • Jim H. Jan 22, 2015
    Carpet Cleaning
    Verified Review
    Parris did an excellent job. On time, professional and efficient. Removed all the heavy traffic marks. I was able to pay over the phone with a credit card and he turned on all the fans and locked the door on his way out. I Could not be more pleased. We will use this company again on another property.
  • Rocio S. Jan 16, 2015
    Carpet Cleaning
    Verified Review
  • Robin L. Jan 15, 2015
    Carpet Cleaning
    Verified Review
    He was on time, pleasant and listened well to my particular cleaning needs. He did a thorough job for a very reasonable price. He cleaned up, gave me a gift and emailed me a receipt as promised. I will use Arizona Carpet Cleaning again.
  • Janet S. Jan 14, 2015
    I had a good experience with this company. They showed up on time and did a great job. I have had other carpet cleaning companies charge me additional fee, so it was really nice that the price they told me was the price I paid. I will use them again next time i need my carpets done.
  • Joseph N. Dec 29, 2014
    Upholstery and Furniture Cleaning
    Verified Review
    We hired arizona carpet to clean a light grey micro fiber sofa we have. They showed up on time, we showed the tech Paris our sofa and he went to work. Cleaning our sofa was a tall order as we have four little dogs that use it more then we do, it is their battle ground. The actual service was great!! The only complaint was the technician did not clean the messy water drag marks that were left on my floor due to the hose being wet and ran across the dirt from outside other then that great company reasonable cost and good product
  • Corine W. Dec 19, 2014
    Arizona carpet cleaning did an amazing job getting my carpets to look fresh and new! Such polite staff, and amazing prices! I will defiantly use arizona carpet cleaning everytime I get my carpets cleaned!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Yes! Arizona Carpet Cleaning charges a flat rate per area, we have a max of 200sqft per area. Our cleaning includes everything needed to ensure we do the best job possible. We pride ourselves on having NO hidden fees or sneaky sales tactics.
What is your typical process for working with a new customer?
We typically like our customers to explain their home and talk more about what we will be cleaning. We charge a flat rate per area, which includes all pre-spray, spot treatment, and deodorant, so one of our first questions is how many areas do you need cleaned. The second question is what type of stains and dirt are we removing. This is important because it will determine what type of pre-spray we need to use to get the job done right. If you have pets who have occasional accidents it is important that we add the proper urine killing enzyme to eliminate the bacteria and odor. Once we have established the work that needs done we will set our appointment. On the day of you appointment your cleaning technician will call you 30 minutes to an hour before your appointment to let you know they are in route. When on-site we perform a walk through on the home to make sure the job is a described. Once we have confirmation to start, out carpet cleaning professional will perform all the steps necessary to ensure your carpets are as clean and fresh as they could possibly be. After all work is completed we gladly accept Credit Card, Cash, or Check as payment!
What education and/or training do you have that relates to your work?
All owners and technicians of Arizona Carpet Cleaning have undergone the necessary classes to be certified cleaners by the IICRC. All our cleaning professionals must also pass a drug and background check.
How did you get started doing this type of work?
By total accident! Owners have history in retail and technology but were looking for a change so they partnered with a friend who was an expert cleaning technician, after a few years, we became experts ourselves and now have a passion for carpet cleaning.
What types of customers have you worked with?
Our primary customer base is residential home owners, however we have many large resorts and hotels as clients.
Describe a recent project you are fond of. How long did it take?
We recently cleaned all the rooms in a 15 story holiday inn hotel. This project took nearly 2 weeks to complete. I am proud of this project because everybody in the company worked hard as a team to get the job done right. There were many challenges along the way but everyone did their part and the job turned out great!
What advice would you give a customer looking to hire a provider in your area of work?
There are many carpet cleaners out there and many of them do a great just so I suggest finding a company that is upfront and honest about their prices, equipment, and results. Most cleaners advertise a very low price per room but quickly charge for extras such as; pre-spray, spot treatment, truck mounted steam cleaning, rotovac, rinse-aid, deodorizer, and protector. Cleaning equipment has advanced greatly over the last few year so I highly suggest finding a company using the latest equipment possible.
What questions should customers think through before talking to professionals about their project?
How many rooms do I have? Do I have pet Concerns? Would I like furniture moved? Will I have time for the carpet to dry properly? Do I have major stains? Do I need tile or upholstery cleaned as well?