Flat Rate Computer Guy

San Tan Valley, AZ

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About this pro

How does your service stand out?

Quick, affordable, flat rate, and certified.

What do you enjoy about the work you do?

My job is my passion in life, technology.

Location

San Tan Valley, AZ 85140

Background check

Complete

Years in business

9

Number of employees

1

Times hired on Thumbtack

228

Reviews

132 Reviews
  • Terri C. Jun 18, 2017
    Computer Repair
    Verified Review
    Responded right away, very professional and upfront.
  • Donald R. May 12, 2017
    Computer Repair
    Verified Review
    Ben was very fast and confident in his diagnosis. He had my PC apart and confirmed his diagnosis 30 minutes after I dropped it off and had a replacement part ordered after conferring with me. I am extremely happy with his services and would recommend him highly.
    Benjamin B. May 17, 2017

    Thank you for the review Donald!

  • Will H. Apr 26, 2017
    Computer Repair
    Verified Review
    Was able to diagnose my issue before I even left. Knows his stuff. Extremely fair pricing.
    Benjamin B. May 17, 2017

    Thank you for the review Will!

  • Pam C. Apr 23, 2017
    Excellent service
    Everything went well. It was painless
    Benjamin B. Apr 24, 2017

    I appreciate the review Pam!

  • Barbara R. Apr 4, 2017
    Computer Repair
    Verified Review
    Better Call Ben!!
    Ben, the Flat Rate Computer Guy, fixed my HP Laptop after it crashed and lost Windows 10 and all. He had appointments available within 24 hours of my contact through Thumbtack. He also upgraded the hard drive, and my laptop is working like it is brand new again.
    Benjamin B. Apr 6, 2017

    Thank you for the review Barbara!

  • Kyle R. Mar 4, 2017
    Computer Repair
    Verified Review
    Great service
    Took him 10 minutes or less to fix a keyboard
    Benjamin B. Apr 6, 2017

    Thank you for the review Kyle!

  • Roland W. Mar 2, 2017
    Computer Repair
    Verified Review
    A man of his word.
    Ben, had a very professional demeanor. I am sad to say my older laptop was beyond help. Ben, diagnosed the problem but, as advertised, did not charge me for the work after opening up the unit and testing it. A bad hard drive. Thanks Ben! R.B. Wolfe
    Benjamin B. Apr 6, 2017

    Thank you for the review Roland!

  • Julie D. Feb 9, 2017
    Computer Repair
    Verified Review
    Ben Beckwith, Flat Rate Computer Guy is Awesome!
    Ben was the first to respond ro my repair request. His call didn't even take a full minute from the time I hit the send button. His rate is super reasonable and he gave me an idea upfront what the part + shipping cost would be. I delivered my laptop to him on Sunday afternoon and he called on Tuesday afternoon to say it was ready....and that timeframe included the shipment of a part! Total cost was under $100! I am very pleased with Ben's service, computer knowledge, and fair pricing ethic! He has won my business life! I highly recommend using him for your next computer repair!
    Benjamin B. Feb 9, 2017

    Thank you for the review Julie!

  • Jay G. Jan 21, 2017
    Computer Repair
    Verified Review
    Thanks Ben
    Ben Did a great job fixing my computer, fair and affordable.
    Benjamin B. Jan 21, 2017

    Thank you for the review Jay!

  • Curt H. Jan 20, 2017
    Computer Repair
    Verified Review
    110% satisfied.
    A+ service and support. I would recommend Benjamin to anyone seeking a thorough and effective professional to deal with their computer issues. I needed a repair, which he diagnosed and repaired, but I was also interested in an upgrade to my system. He described multiple options, the benefits of one versus another for my purposes, and then procured and installed the hardware when I made my choice. Total satisfaction every step of the way. Plus, he's a vet.
    Benjamin B. Jan 21, 2017

    Thank you for the review Curt!

  • Jeffrey S. Jan 18, 2017
    Computer Repair
    Verified Review
    THANKYOU,THANKYOU
    Mr. Ben is a great computer guy I will use him again for anything concerning computers. Good JOB!!. Thanks for the heads up on old Betsey. You're integrity will get you far. jeffjoy
    Benjamin B. Jan 18, 2017

    Thank you for the review Jeffery! If I feel you're system isn't worth the cost of repair, I'll ALWAYS tell my clients!

  • Jay J. Jan 1, 2017
    Computer Repair
    Verified Review
    You won't find a more honest
    He was very forthcoming on what he would do and what things cost him and what it would cost me.
    Benjamin B. Jan 4, 2017

    Thank you for the review Jay!

  • Rick O. Dec 26, 2016
    PC Computer Repair
    Verified Review
    Awesome job
    Very knowledgeable, fast, and courteous. I will return to use his services again when I need them. I highly recommend Flat Rate Computers.
    Benjamin B. Dec 26, 2016

    Thank you for the review Rick!

  • Riley S. Dec 5, 2016
    Computer Repair
    Verified Review
    Awesome!
    He did a fantastic job on my computer and was very easy to talk to when I arrived to drop off and pick up the computer. I recommend him fully and hope you make the right choice to go with someone who will keep your best interest at heart.
    Benjamin B. Dec 6, 2016

    Thank you for taking the time to write me a review Riley!

  • Neeraj B. Nov 21, 2016
    Computer Repair
    Verified Review
    Smart and honest
    Very helpful knowledgeable honest
    Benjamin B. Nov 27, 2016

    Thank you for the review Neeraj!

  • Andy L. Nov 14, 2016
    Computer Repair
    Verified Review
    Laptop repair
    Reasonable priced and very good work
    Benjamin B. Nov 15, 2016

    Thank you for the review Andy!

  • Antony G. Nov 8, 2016
    Computer Repair
    Verified Review
    Best Computer Tech Experience of my Life
    As someone who is acquainted with computers and their hardware, I was reluctant to go and seek out a computer tech, thinking that I would waste my money to have them tell me I needed to redo my entire system. Boy, was I wrong. By going to Ben, I easily saved a thousand dollars in hardware costs. From the very moment I stepped into his office, he began asking me questions about the symptoms of the computer. He opened the case and worked in front of me and soon identified that it was overheating because the CPU cooling unit wasn't functioning. He then went online to locate a quality replacement, but at a decent price point. Further more, he doesn't mark up parts. You pay what he pays. So off I go for the weekend with my computer at his house. He called and updated me constantly, let me know that the previous unit had leaked, but stated he wouldn't order any parts unless the new pump didn't work. A couple days later, the pump was installed and my computer was functioning better than ever. I went from not being able to boot up to functioning perfectly fine. And the best part of all this? I knew the price the whole time. 75 for labor. Price of parts. I had control over the bill the whole time. So to bring this review to a close, if you are looking for a top quality computer tech at a wonderful price point, Ben is your guy.
    Benjamin B. Nov 9, 2016

    Thank you for the detailed review Antony!

  • Ben W. Nov 6, 2016
    Computer Repair
    Verified Review
    New Life for my computer!
    This guy was just what I needed. He was on time. He delivered as promised. He recovered important data which I was afraid I had lost. My computer is now performing better than it did when it was new. I'm recommending him to all my friends. Thanks to Thumbtack for turning me on to him!
    Benjamin B. Nov 9, 2016

    Thank you for the review Ben!

  • Cheng Z. Oct 27, 2016
    Computer Repair
    Verified Review
    Computer Operating System Setup
    The service was quick and straightforward with great quality.
    Benjamin B. Oct 28, 2016

    Thank you for the review Cheng!

  • Raine J. Oct 10, 2016
    Computer Repair
    Verified Review
    Found My Go To Computer Guy!
    Knowledgeable, friendly, fast. He really cared about the best solution for the customer. Gave his recommendations with easy to understand explanations while still giving me choices for how to resolve my computer problems. He will be my go to guy for all my computer needs.
    Benjamin B. Oct 12, 2016

    Thank you for the review Raine!

  • Janis V. Oct 4, 2016
    Computer Repair
    Verified Review
    Best service and price in town
    Absolute professional! Fixed my laptop in record time! I would definitely recommend Flat Rate Computer Guy...you won't be disappointed. Thanks so much!
    Benjamin B. Oct 4, 2016

    Thank you for the review Janis! Remember, 30 day, no questions asked warranty, enjoy!

  • Victoria M. Sep 29, 2016
    Computer Repair
    Verified Review
    Great work!
    Very knowledgeable and extremely affordable! I will be using him more often!
    Benjamin B. Oct 3, 2016

    Your review is appreciated Victoria, thank you!

  • Harold A. Sep 19, 2016
    Computer Repair
    Verified Review
    Great and Prompt Service
    Our experience was very good. Good and prompt service.
    Benjamin B. Sep 19, 2016

    Thank you for the review Harold!

  • Arthur G. Sep 17, 2016
    Computer Repair
    Verified Review
    MY LAPTOP DECIDED TO, "JUST LOOSE ITS-SELF"
    My Laptop could not find its operating system! I chose Ben to check it out. Inform me that my Hard Drive failed, plus my Laptop should be replaced, since it was many years old. Ben did not charge me for his time, to inspect it. If you need a computer or laptop repaired, maybe like myself having one built, Ben is your choice too! AJ GONZO GONZALES
    Benjamin B. Sep 19, 2016

    Thank you for the review Arthur!

  • Rhonda M. Aug 31, 2016
    Computer Repair
    Verified Review
    Very satisfied
    Ben was very up front with me and let me know that it wasn't wise to fix my mother board because it would just fail again. He saved me money and you don't get that very often from people. I really appreciate everything he did for me. I'm definately going back and referring him to family and friends.
    Benjamin B. Sep 1, 2016

    Thank you for the review Rhonda!

  • Joe F. Aug 28, 2016
    Computer Repair
    Verified Review
    Ben diagnosed the problem within the first 2 minutes, suggested a fix (solid state hard drive) and completed the task in a short amount of time. His price is very fair and reasonable. If you have a problem with your computer he is the one to see. I will definetly use his service in the future if needed.
    Benjamin B. Aug 29, 2016

    Thank you for the review Joe!

  • Tom T. Aug 15, 2016
    Computer Repair
    Verified Review
    Very knowledgeable and was done when he said he would be. Has Sunday hours which was really great for me. Good pricing as well.
    Benjamin B. Aug 15, 2016

    Thanks for the review Tom!

  • Billy T. Aug 11, 2016
    Computer Repair
    Verified Review
    CD drive not working, sound not operating correctly. Suspecting lots of viruses and malware. All taken care of in a speedy and professional manner. Would recommend Benjamin to anyone. Very knowledgeable and helpful.
    Benjamin B. Aug 15, 2016

    Thank you for he review Billy!

  • Chris E. Aug 9, 2016
    Computer Repair
    Verified Review
    Ben called me within minutes and offered me a fair price to recover my data after my hard drive started to fail and my operating system would not start up. He took it that evening, kept me informed of his progress and was able to recover the data AND installed a solid state hard drive at cost (no markup) the very next day. Thank you again Ben! Your the best! Highly recommended!!
    Benjamin B. Aug 9, 2016

    Thank you for the review Chris!

  • Jim L. Aug 5, 2016
    Computer Repair
    Verified Review
    Ben is a thoroughly knowledgeable who put his best effort into resolving our computer issue. Friendly and honest, hard-working and sharp, we highly recommend Ben!
    Benjamin B. Aug 5, 2016

    Thank you for the review Jim!

  • Virgil A. Jul 19, 2016
    Computer Repair
    Verified Review
    Had a fried mother board, possible bad power supply, on the antique computer my wife uses (so like life or death). Ben repaired the mother board by replacing several discrete components, determined the PS was good, and had it back to me in less than 24 hours. Without extra charge he removed some malware and tuned up the computer; it's working like new now. Oh and all for the very reasonable price he first quoted me.Thanks Ben!
    Benjamin B. Aug 5, 2016

    Thank you for the review Virgil!

  • Jonathan C. Jul 17, 2016
    Computer Repair
    Verified Review
    Very quick, professional, and affordable. Called me within seconds after submitting for quotes. He took care of it that day,and my computer is working better than before.
    Benjamin B. Jul 18, 2016

    Thank you for taking the time to write me a review Jonathan!

  • Tito B. Jul 17, 2016
    Computer Repair
    Verified Review
    Fast diagnosis and service. Very happy with the flat rate and no hidden fees. Ben was informative and patient with all my questions and educating me on changes that were made. I highly recommend and will use again in the future.
    Benjamin B. Jul 18, 2016

    Thank you for the review Tito!

  • Melissa L. Jul 7, 2016
    Computer Repair
    Verified Review
    I was given a desktop computer 2 years ago and I hooked it up and it just was not working, I was ready to throw it away but as I am starting my own business and needed a working computer I took my desk top out of a box and looked up and searched for someone to fix it or refresh it whatever. Flat Rate computer guy called me within 10 minutes ready for the task, He was super professional and upgraded my dell desktop. I just got internet installed and it is working like a gem, My only problem now is that I forgot my password and have to log in as a guest, I am a terrible at computers, better with my sewing. LOL Thank You again!!!
    Benjamin B. Jul 7, 2016

    Thank you for the review Melissa!

  • Pedro R. Jun 21, 2016
    Computer Repair
    Verified Review
    My fathers laptop was having some serious issues and I was looking everywhere for a local repair shop but all the reviews weren't so great.. I saw that Flat Rate Computer Guy had some amazing reviews and decided to give it a shot! When I showed up Ben was very professional and explained and showed me what the issue was right away! I was expecting to hear that the repair would be about a week but it was ready the next day! Overall very great service, inexpensive and great quality job :)
    Benjamin B. Jun 23, 2016

    I appreciate the review Pedro, thank you!

  • Tee N. Jun 20, 2016
    Computer Repair
    Verified Review
    Dropped it off and picked it up a week later. All good.
    Benjamin B. Jun 20, 2016

    Thank you for the review Tee!

  • Greg B. Jun 4, 2016
    Computer Repair
    Verified Review
    no problems
    Benjamin B. Jun 20, 2016

    Thank you for the review Greg!

  • Shannon S. May 31, 2016
    Computer Repair
    Verified Review
    5 stars is the highest or I would have gone higher. My charging port went bad while on vacation but I ordered one online and had it with me when I dropped it off. Getting this fixed quickly was ESSENTIAL since I could not access anything on this computer for almost a week. Less than 30 minutes later he had it fixed and ready for pickup. He offered to upgrade my hard drive for $90 which I pondered for a few minutes . Seeing I live on this computer,its about 4 years old, and SUPER slow, I decided its time to get the thing back to the year 2016. Glad I did.This runs better than when I bought it brand new. He also cleaned everything up inside and out. $164 (75 for port replacement and the drive was $89..installed free of charge) my port was replaced and I essentially have a better than new computer in less than 2 hours. Very professional and you will have no worries trusting your computer with him. Found a computer technician for life!
    Benjamin B. Jun 1, 2016

    Thank you for the review Shannon!

  • Victor L. May 31, 2016
    Computer Repair
    Verified Review
    i had a problem with my keyboard and lost some functions, Ben was able to fix it in due time with did improve on the speed of my laptop as well. Awesome....
    Benjamin B. May 31, 2016

    Thank you for the review Victor! Enjoy that Solid State Drive upgrade!

  • Dick N. May 30, 2016
    Computer Repair
    Verified Review
    I was unable to boot my computer and suspected it was my power supply. I checked Google to locate repair shops and happened on Thumbtack. What a stroke of luck. I received a quote from Ben within a couple of minutes for a flat rate of $75. What a deal! I dropped my computer off at his house, and within an hour he called with the problem. It was that my liquid cooling system had died. At my requiest, he overnighted an upgraded cooling system. I also decided to change my mail hard drive to an SSD. The next day the parts arrived and were installed, and he cloned my hard drive, all for $75. He also did not tack on any additional on the cost of the parts. I will always contact Ben on any future computer problems I might have. I could not recommend Ben more highly!
    Benjamin B. May 30, 2016

    I appreciate taking the time to write me a review Dick!

  • Jagat K. May 10, 2016
    Computer Repair
    Verified Review
    Benjamin, solved my ASUS Touchseen Computer problem excellently. I am so happy to get my computer repaired by him with reasonable cost. I was tired in getting my computer repaired in Kathmandu,Nepal and so sent to Phoneix, AZ. My daughter sent my computer to factory but she got answer that it would costs more than about $600. I decided to dump my computer instead of spending so high cost. By internet search, I found several repaired shops in Phoneix. Among them, I decided to send my computer to Flat Rate Computer Guy. He repaired by computer in $100 only. He did outstanding job for me and I am very satisfied from his service.
    Benjamin B. May 10, 2016

    Thank you for the review Jagat!

  • Doug S. May 7, 2016
    Computer Repair
    Verified Review
    The person I had previously relied on refused to return my calls, so went to the internet, and fortunately found Ben. Got an almost immediate reply with a reasonable quote. From there is got even better. My machine was returned to me in a matter of hours fully operational for a small additional charge for parts. It was a great experience. His name has now replaced the name of the previous support person.
    Benjamin B. May 9, 2016

    Thank you for the review Doug!

  • Charina B. Apr 22, 2016
    PC Computer Repair
    Verified Review
    Ben built my son a gaming computer. He was patient with us, offered great advice, finished in a timely manner, was very professional and did a great job (according to my son). I would highly recommend Ben to anyone.
    Benjamin B. Apr 23, 2016

    I'm glad your son is enjoying his gaming PC! Thank you for the review Charina !

  • Ryan E. Apr 21, 2016
    Computer Repair
    Verified Review
    Amazing service, went above and beyond what was expected of him to get the job done not only on time but early. Extremely knowledgeable and willing to sit with me and not only answer my questions but explain in detail the different options I could take to improve my system. All around great guy, great service and would absolutely recommend and use him again!!
    Benjamin B. Apr 22, 2016

    I appreciate the review Ryan, thank you!

  • Kevin W. Apr 18, 2016
    Computer Repair
    Verified Review
    Outstanding, trustworthy service 2nd to none. Would definitely use again.
    Benjamin B. Apr 21, 2016

    Thank you for the review Kevin!

  • Kelsi W. Apr 18, 2016
    Computer Repair
    Verified Review
    I got the computer fixed in less than 24 hours of submitting the problem! He was quick, efficient and did a great job.
    Benjamin B. Apr 18, 2016

    Thank you for the review Kelsi!

  • Jaime S. Apr 10, 2016
    Computer Repair
    Verified Review
    After calling dell and being told my motherboard needed to be replaced but it was out of stock, I went for a 2nd opinion. Ben fixed the real problem in an hour and saved me a lot of money. Dell wanted $269 to fix the wrong problem. Data doctors wanted $90 just to diagnose. So glad I found Ben.
    Benjamin B. Apr 11, 2016

    Thank you for the review Jaime!

  • Karin R. Apr 5, 2016
    Computer Repair
    Verified Review
    Awesome! Ben knows what his doing and so easy to work with. Thank u!
    Benjamin B. Apr 6, 2016

    Thank you for the review Karin!

  • Tim J. Mar 20, 2016
    Computer Repair
    Verified Review
    My computer was lagging like crazy Ben took my computer for only 4 hours and when I got it back it was working like brand new. Thanks again Ben it was a pleasure doing business with you.
    Benjamin B. Mar 20, 2016

    You're very welcome Tim! Thank you for the review!

  • Peggy V. Mar 7, 2016
    PC Computer Repair
    Verified Review
    Ben got my computer working and ready to pick up in 1 day! ??
    Benjamin B. Mar 9, 2016

    Thank you for the review Peggy!

  • DongShi C. Mar 1, 2016
    Computer Repair
    Verified Review
  • Mike W. Feb 29, 2016
    Computer Repair
    Verified Review
    Ben worked on my Lenovo lap top and fixed my wifi connection problem, loaded Windows 10 and cleaned my computer, all for a very reasonable price. I would highly recommend Flat Rate Computer Guy and Ben for any computer problems and issues. As a side note, I was sitting in Best Buy with my lap top. It was going to be at least another hour before I got to the service counter. So I used my iPhone to do a quick search for nearby computer repair. I used Thumbtack and received an immediate reply from Ben, took my computer direct to him and got it back within 4 hours. Great Service!!
    Benjamin B. Feb 29, 2016

    Thank you for taking the time to write me a review Mike!

  • Tanica A. Feb 27, 2016
    PC Computer Repair
    Verified Review
    Very professional, knowledgable and affordable! I thought my laptop was a lost cause and it was fixed same day and better then before. I will definately tell my friends and family where they can take their laptops and computers to get fixed! Thanks again
    Benjamin B. Feb 27, 2016

    I appreciate taking the time to write me a review Tanica!

  • Allen W. Feb 26, 2016
    Computer Repair
    Verified Review
    He provided Great assistance via emails and text before I was a customer. I was very happy with what he did for me.
    Benjamin B. Feb 27, 2016

    Thank you for the review Allen!

  • Bill P. Feb 21, 2016
    Computer Repair
    Verified Review
    I can't say enough good things about Flat Rate Computer Guy. First, he is highly competent. But also, he is very easy to work with, very clear in his explanations, very transparent about what he did/will do/is doing, and was constantly offering advice and tips on how I can improve my computer’s performance. And obviously I was charged a “flat rate” so most of this consultation was essentially done for free (i.e. he could have just fixed my computer and been done with it, which of course was our original agreement). I feel very comfortable recommending this service to everyone.
    Benjamin B. Feb 21, 2016

    I appreciate the review Bill, thank you!

  • Jennifer M. Feb 20, 2016
    Laptop wouldn't boot up. Ben diagnosed the problem and got back to me within a few hours. He fixed the problem and did some additional tuning up which made the laptop run cooler. Very knowledgeable about current systems and hardware. Doesn't do any unnecessary work. Highly recommend him for your repair or refurbishment needs.
    Benjamin B. Feb 21, 2016

    Thank you for the review Jennifer!

  • Jagadeesan L. Feb 9, 2016
    Computer Repair
    Verified Review
  • Bethany W. Jan 9, 2016
    PC Computer Repair
    Verified Review
    Great experience overall. Good customer service and professionalism. He fixed the motherboard on my computer. Thank you!
    Benjamin B. Jan 11, 2016

    Thank you for the review Bethany!

  • Michael S. Jan 6, 2016
    Computer Repair
    Verified Review
    Lives up to the reputation of his reviews. Had my laptop diagnosed within a few hours, and the issue resolved within 24 hours. Drop off and pick up was no problem and the flat rate offered is one of, if not the most competitive amongst local competition. Will go to Ben for any future computer issues or new builds in the future. Thanks!
    Benjamin B. Jan 6, 2016

    Thank you for the review Mike! Enjoy the New SSD on the beautiful Alienware laptop!

  • Collette M. Dec 13, 2015
    Computer Repair
    Verified Review
    Ben was very efficient and helpful. A very fare business person and I would recommend him to everyone
    Benjamin B. Dec 15, 2015

    Thank you for the review Collette!

  • Glass M. Dec 10, 2015
    Computer Repair
    Verified Review
    Very helpful and knowledgeable. quick service
    Benjamin B. Dec 15, 2015

    Thank you for the review Ray!

  • Gina J. Nov 23, 2015
    Computer Repair
    Verified Review
  • Tim E. Nov 21, 2015
    Computer Repair
    Verified Review
  • Jerri U. Nov 15, 2015
    Computer Repair
    Verified Review
    Super knowledgeable, talks to you in laymen's language and answered all my questions. I would highly recommend him. I researched the computer techs recommended by Thumbtack and the Flat Rate Computer Guy's pricing was right in the middle; not the cheapest and not the most expensive. So I went on his customer reviews and those told the true story. Give him a chance, you won't be disappointed!
    Benjamin B. Nov 16, 2015

    Thank you for the honest review Jerri!

  • Dee H. Nov 14, 2015
    Computer Repair
    Verified Review
    Ben was very thorough and honest. He quickly fixed my computer. I will definitely recommend family and friends to him.
    Benjamin B. Nov 15, 2015

    Thank you for the review Dee!

  • Michael F. Nov 11, 2015
    Computer Repair
    Verified Review
    The hard drive on my Dell laptop was replaced. Now everything works as it should. The work was done as described and there were no hidden/added fees. The work was straightforward and price fair. Would definitely use/ recommend in the future.
    Benjamin B. Nov 11, 2015

    Thank you for the review Michael!

  • Levi J. Oct 27, 2015
    Computer Repair
    Verified Review
    Setting up a SSD as boot drive in tandom with a storage HDD Was supper easy, he gave me some advice on how to work with the setup. Was easy, afforadble and convenient.
    Benjamin B. Oct 27, 2015

    I appreciate the time to write me a review Levi, thank you!

  • Eric G. Oct 23, 2015
    Computer Repair
    Verified Review
    Benjamin did an excellent, professional job and would certainly consider using his services again if needed.
    Benjamin B. Oct 23, 2015

    Thank you for taking the time to write me a review Eric!

  • Andrea L. Sep 22, 2015
    Computer Repair
    Verified Review
    I contacted Ben after I dropped my computer. He took my computer, listened to my explanation of what was going on and within a hour he callled and told me what the actual problem was. He said he had to order a part and passed that price on to me and as soon as the part came in he fixed my computer. I had a really good experience with Ben and I didn't feel like I was being taken advantage of. If I ever need a computer repair again I would call him again.
    Benjamin B. Sep 22, 2015

    Thank you for taking the time to leave me a review Andrea!

  • Joanna M. Sep 15, 2015
    Computer Repair
    Verified Review
    I got the blue screen of death. Screen was in a loop of blue and start. Cried thinking I may never see all my hard work because I keep procastinating about saving it on hard drive or cloud. Ben delivered what he said he will do and done it well. My laptop is working well and I have all my student files. Thank you very much.
    Benjamin B. Sep 22, 2015

    Thank you for taking the time to leave me a review Joanna!

  • Vladimir S. Sep 5, 2015
    Great work, amazing warranty and affordable prices. Best of all Flat Rate actually knows what he is doing. I hired a few people in a valley and they did not even know how to install windows properly on SSD.
    Benjamin B. Sep 6, 2015

    Thank you for the review Vladimir!

  • Jessie S. Aug 24, 2015
    Computer Repair
    Verified Review
  • Yvonne W. Aug 16, 2015
    Computer Repair
    Verified Review
    Ben is extremely knowledgeable and offers excellent recommendations to make your computer 100 times better than before, whatever the problem. Very reasonable rates for the work done and Ben is very professional! I would highly recommend Ben to individuals and businesses alike!
    Benjamin B. Aug 17, 2015

    Thank you for the review Yvonne!

  • Eric A. Aug 10, 2015
    Computer Repair
    Verified Review
    Excellent communication, excellent service.
    Benjamin B. Aug 10, 2015

    Thank you for the review Eric!

  • Karin F. Aug 8, 2015
    Computer Repair
    Verified Review
    Ben delivers a quick diagnosis and a speedy repair service - also built my girl a gaming computer - she loves her new speed and graphics ! Dropped off, picked up within 24 hours - amazing !
    Benjamin B. Aug 9, 2015

    Thank you for the review Karin!

  • Jennifer G. Aug 7, 2015
    PC Computer Repair
    Verified Review
    My repair was done quickly and effectively. His prices are reasonable. He runs his business honestly and professionally. I would definitely use him again and recommend to others!
  • Linda B. Aug 5, 2015
    Computer Repair
    Verified Review
    Ben was very good to work with, very professional and knowlegeable, very happy with the results.
    Benjamin B. Aug 7, 2015

    Thank you for the review Linda!

  • Holly L. Jul 30, 2015
    The 5 month old laptop computer at our studio got liquid spilled on, then one of our people heroically tried to fix it. It was only wonky on two keys after the spill, but pretty much quit working completely after the attempted fix. Ben took it and fixed it in a reasonable amount of time for a fantastic price. Couldn't have had a better experience. I will definitely call again if we need help with our business or personal computers. Thank you!!
    Benjamin B. Jul 30, 2015

    Thank you for the review Holly!

  • Ryan H. Jul 25, 2015
    PC Computer Repair
    Verified Review
    Did it in a timely manner and my computer worked right away after. I would recommend him to anyone with PC problems.
    Benjamin B. Jul 27, 2015

    Ryan, thank you for the review!

  • Sal T. Jul 24, 2015
    Computer Repair
    Verified Review
    It was great. Very professional and extremely fast in his analysis.
    Benjamin B. Jul 25, 2015

    Thank you for taking the time to leave me a review Sal!

  • Jonathan M. Jul 6, 2015
    PC Computer Repair
    Verified Review
    Ben did a great job! He was courteous , efficient, and knowledgeable. I would definitely recommend his service to friends and family!
    Benjamin B. Jul 6, 2015

    Thanks for the review Jonathan!

  • Larry N. Jun 24, 2015
    Computer Repair
    Verified Review
    I took my laptop with an Ubuntu operating system and Benjamin updated my browser and operating system and it's all great! He did the job very quickly, was ready the same day. To make his service better, he would have to give chocolate. lol
    Benjamin B. Jun 24, 2015

    Thank you for taking the time to write me a review Larry!

  • David H. Jun 16, 2015
    Computer Repair
    Verified Review
    Ben is fast, efficient and knows his stuff. His flat rate pricing is very competitive. I'm certain I'll be using him again in the future. I hired another guy a couple of times and was disappointed. Ben will give you honest opinions and is not out to charge you for things that will be a waste of your money. I think once you try him, you'll go back to him again. I just wish he made house calls!
    Benjamin B. Jun 19, 2015

    Thank you for the review David! I used to make house calls before my daughter was born :)

  • Michael J. Jun 1, 2015
    Computer Repair
    Verified Review
    Very responsive, professional and reasonably priced. Would definitely use again and recommend that you consider his services.
    Benjamin B. Jun 1, 2015

    Thank you for the review Mike!

  • Pat S. May 29, 2015
    Computer Repair
    Verified Review
    My computer had "died" when I contacted Ben via Thumbtack. He diagnosed the trouble in under ten minutes. Reviewed with me what needed to be done. And, then he went to work! He's thorough, knowledgeable and very competent. Two days later my computer is back at work in the best shape ever! I highly recommend Ben Beckwith and wll call on him with any future tech needs! Use him. You will be happy you did!
    Benjamin B. May 29, 2015

    Thank you for the review Pat!

  • Craig H. May 6, 2015
    Computer Repair
    Verified Review
    Terrific!
  • Dana F. May 3, 2015
    Computer Repair
    Verified Review
    Benjamin replaced my hard drive efficiently and showed knowledge and experience in the service. He communicated effectively and did not charge markup on parts. Great experience.
    Benjamin B. May 3, 2015

    Thank you for the review Dana!

  • Walter B. Apr 26, 2015
    Computer Repair
    Verified Review
    Only took Ben about 2 hrs to diagnose and fix for a very cheap price. Absolutely outstanding service. Very thorough and professional. Will definitely be coming back with anything else computer related.
    Benjamin B. Apr 26, 2015

    I appreciate the review Walter, thank you!

  • Don C. Apr 24, 2015
    Computer Repair
    Verified Review
    I took my PC to Ben twice. I was never told that my modem was defective but I paid the bill anyway. I took it there twice but don't know if Ben could tell that. I will certainly use him again but I hope I don't have to.,
  • Adam A. Apr 15, 2015
    Computer Repair
    Verified Review
    Ben was quick, professional, and provided a very reasonable rate for fixing my laptop. I dropped it off and he had it fixed the same night. He didnt even have to replace any components either, even though other people and shops were telling me I would have to. I would highly recommend him!
    Benjamin B. Apr 16, 2015

    Thank you for the review Adam!

  • Louis R. Apr 13, 2015
    Computer Repair
    Verified Review
    He's passionate, fast and thorough. Even his business space is a testament to his knowledge, just as it is warm. Most definitely recommended!
    Benjamin B. Apr 13, 2015

    I appreciate the review, and kind words Louis, thank you!

  • Rob M. Apr 12, 2015
    Computer Repair
    Verified Review
    Ben is a great guy, gave me some good options, fixed my PC and had it back to me within hours after he kindly picked it up and dropped it off. If I need computer work in the future I Ben will be the only person I will call! Thanks again Ben
  • Ruby M. Apr 6, 2015
    PC Computer Repair
    Verified Review
    Could not be happier. Quick and thorough. Would certainly use him again should another problem come up.
    Benjamin B. Apr 7, 2015

    Thank you for the review Ruby!

  • Alexis V. Apr 4, 2015
    Computer Repair
    Verified Review
    Ben is almost too good to be true. Inexpensive, certified and extremely quick. I needed a brand new screen and he had my laptop done in 2 days! I'll never take my laptop to any place else for repairs!! 10/10!
    Benjamin B. Apr 6, 2015

    Thank you for the review Lexi!

  • Deborah F. Apr 2, 2015
    Computer Repair
    Verified Review
    Ben is an expert. He is honest, respectful of personal data and he was patient with my limited computer knowledge. My computer has never worked as well as it does now. As a single woman, I was wary of dropping off my computer at his home. Upon my arrival I met Ben and his family and felt comfortable. Thanks Ben!
    Benjamin B. Apr 6, 2015

    Thank you for the review Deborah!

  • Terry D. Jan 24, 2015
    Computer Repair
    Verified Review
    Benjamin did a good job on my computer. I would recommend him highly for your repairs.
    Benjamin B. Jan 26, 2015

    Thank you for the review Terry!

  • Melissa M. Dec 30, 2014
    Computer Repair
    Verified Review
  • Juan B. Dec 19, 2014
    Computer Repair
    Verified Review
  • Cati P. Dec 13, 2014
    Computer Repair
    Verified Review
    What a great experience. Ben was professional and extremely fair in his pricing. Without a doubt he was knowledgeable and experienced and above all other technicians that we have experienced. We intend to use him again for any problems we might have.
    Benjamin B. Dec 14, 2014

    Thank you for the review Cati!

  • Joe D. Dec 4, 2014
    Computer Repair
    Verified Review
    Only one word to describe this guy: TERRIFIC! He does what he says he will do and does it in the time frame he promises. I will call this guy anytime I have computer service needs. His service is professional and his price is affordable. What else could a customer ask for? Use this man. You will not regret it.
    Benjamin B. Dec 12, 2014

    Thank you for the review Joe!

  • Thalia G. Dec 2, 2014
    PC Computer Repair
    Verified Review
    excellent work! tha
    Benjamin B. Dec 12, 2014

    Thank you for the review!

  • Jorge .. Nov 17, 2014
    Computer Repair
    Verified Review
    Ben fixed my computer in less than 24 hours after having a problem with the gpu. What it says the flat rate is, is the real price. He also gives discounts to students which is great. I would definitely recommend him.
    Benjamin B. Nov 17, 2014

    Im glad I was able to fix your laptops GPU without the need for a new motherboard!

  • Julius C. Nov 10, 2014
    Computer Repair
    Verified Review
    Ben made me feel confident within minutes of talking to him over the phone that he had a good idea of what could be wrong with my laptop. He gave me a reasonable flat rate quote on what it would cost in labor to repair. No surprises. He diagnosed the problem and repaired it with fast turnaround. I'm back in business thanks to Ben!
    Benjamin B. Nov 17, 2014

    Thank you for taking the time to write me a review Julius!

  • Jack M. Oct 30, 2014
    Computer Repair
    Verified Review
    Mr. Beckwith was personable and very professional. His background and certifications are impeccable and his work on my computer was exceptional because of Mr. Beckwith's depth of experience. Flat Rate Computer Guy is now my "goto" guy for any indepth computer maintenance or repairs
    Benjamin B. Nov 1, 2014

    Thank you for the review Jack!

  • Cindy K. Oct 25, 2014
    Computer Repair
    Verified Review
    I was really glad to find someone willing to fix my super old computer. The price was definitely fair. It took a little longer than originally expected because Ben had to order parts but that wasn't a problem for me because I had another computer to use while mine was being repaired. I will use Ben again in the future and highly recommend him to others.
    Benjamin B. Nov 1, 2014

    Thank you for the review Cindy!

  • Melissa C. Sep 17, 2014
    Computer Repair
    Verified Review
    Super fast. East. Flat rate is a correct title,
    Benjamin B. Nov 1, 2014

    Thank you for the review Melissa!

  • Bonnie G. Aug 29, 2014
    Computer Repair
    Verified Review
    Mr. Beckwith did exactly what he said he would do & in the amount of time he said he'd need. Very reliable. Got my computer back within hours and he gave me the advice I needed on how to proceed. I may take my machine to him annually for a cleaning!
    Benjamin B. Aug 30, 2014

    Thank you Bonnie for the review!

  • Bill S. Aug 24, 2014
    Computer Repair
    Verified Review
    Checked my computer right away and diagnosed the problem and provided recommended fix at a fair price
    Benjamin B. Aug 30, 2014

    Thank you for the review Bill!

  • Erika C. Aug 10, 2014
    PC Computer Repair
    Verified Review
    He did an great job fixing the LCD screen on my Toshiba and finished in a very timely matter!
    Benjamin B. Aug 12, 2014

    thank you for the review Erika!

  • S. T. Jul 26, 2014
    PC Computer Repair
    Verified Review
    I have a Windows 8 laptop (with Kaspersky) which had been seriously infected. It had been looked at previously and I heard many times "Sorry, it's Windows 8". Ben took the time to figure it out and fix it. I had my computer back the next day. Thanks Ben!
    Benjamin B. Jul 29, 2014

    You're welcome, thank you for the review!

  • John H. Jul 20, 2014
    PC Computer Repair
    Verified Review
    Ben was very helpful. Called him and brought it to his house Saturday afternoon, explained my issues and, by Sunday Noon, he had it repaired, backed up and re-installed all my documents, pics etc. I picked it up and he explained the problems and how to keep them from re-occurring. So glad to find someone who is more then competent, reliable and easy to work with when I have pc issues. Thanks, Ben, Great job. John H
    Benjamin B. Jul 20, 2014

    Thank you for the review John! Remember I have a 30 Day no questions asked warranty policy!

  • Greg C. Jul 4, 2014
    Data Recovery Service
    Verified Review
    Very helpful. Fixed the problem. Spent a lot of time answering my questions. Finished it quickly. Very impressed.
  • Cary R. Jun 21, 2014
    Computer Repair
    Verified Review
    My daughter loves having her computer back! Mr. Beckwith was very accommodating since I have a very busy schedule. He also kept me informed of the progress when parts where delayed in transit.
  • James G. Jun 14, 2014
    Computer Repair
    Verified Review
    Called Saturday night and he was the first to respond. Actually saw me at his home office that night to diagnose the problem and order the necessary part. As soon as the part arrived I drove back and the computer was fixed in under 30 minutes. Happy with price and service.
  • Mark P. Jun 13, 2014
    PC Computer Repair
    Verified Review
    I enjoyed working with Mr. Beckwith greatly. He was very prompt in both his responses and his advice. My laptop had some cooling issues and the actual repairs were very good and were completed in a very fast way. He also diagnosed some other issues and gave good recommendations on how to fix them! I'd work with him again or come to him for any computer questions I might have in the future! A pleasure to meet!
  • Meghin R. May 23, 2014
    Computer Repair
    Verified Review
    I broke the screen of my laptop a while back and he fixed it cheap and was very fast. Did an amazing job.
  • Vinoth S. May 21, 2014
    Computer Repair
    Verified Review
    My PC did not start due to electrical component failure. Mr.Benjamin did a free diagnosis and ensured that what the issue was. He fixed it in time. I would definitely recommend him!
  • Rita S. May 14, 2014
    PC Computer Repair
    Verified Review
    Thought I had 1 virus, but had so many more issues, my Win7 had to be reloaded. Ben made a folder of old data. Worked so fast when I got it back. Since my machine is over 4 yrs, he recommended a new solid state drive. Runs better than new. Would recommend him to anyone needing computer work. He also answered questions I had.
  • Teresa N. May 8, 2014
    Ben is terrific. I had both a lap top and a desk top that needed some serious viral problems and he got it SK cleaned or and working great. I searched and searched for someone to cut me a honest desk on getting them up and running and thanks to Thumbtack.com I found exactly what I needed No matter what issues I have in the future with my computers I will turn to Ben to help me with them.
  • Nina W. May 2, 2014
    PC Computer Repair
    Verified Review
    Absolutely happy to have done business with Benjamin! He's fair, timely, and does an excellent job! He was the first to respond, friendly and courteous when I described the issues, and prompt to provide great service. The lobby computer is back up and running and our receptionist couldn't be happier. Definitely would highly recommend him to help you with any computer repair needs. He's the guy! Definitely 100% satisfaction here.
  • Elijah P. Apr 27, 2014
    Ben repaired my Windows software issues in 24 hours, and he was able to save my information in the process. The price he quoted me is the price he charged. No hidden fees or inflated charges. Thank you very much.
  • Royce P. Apr 24, 2014
    Computer Repair
    Verified Review
    It was a bit of a drive to reach him but he is a very ethical guy who gets the work done. Flat rate for service Plus the price of parts just as advertised. Got the work done within a day of receiving the part.
    Benjamin B. Apr 24, 2014

    Thank you for the review Royce!

  • Matthew M. Apr 21, 2014
    Computer Repair
    Verified Review
    Benjamin was very knowledgeable and was great to work with. He never charges you more for parts and even offered a military discount. He explained everything that he did to fix my computer and always checked with me before ordering parts! I would definitely recommend using him with any computer issues you may have!
    Benjamin B. Apr 21, 2014

    Thank you for the review!

  • Charles L. Apr 17, 2014
    Computer Repair
    Verified Review
    Fantastic computer tech! He fixed our computer in less than a week after wasting 3 trips and 3 weeks with Altex on the same problem. Computer was constantly resetting every few minutes. He was honest and listened to our issues. He really knows his stuff! Will recommend highly to all family and friends!
    Benjamin B. Jul 13, 2014

    Thank you for the review Charles! I hope you enjoy that new motherboard!

  • George W. Apr 17, 2014
    PC Computer Repair
    Verified Review
  • Mildred T. Apr 17, 2014
    Computer Repair
    Verified Review
    The location wasnt too far from me and when I arrived he was very professional and quick. I would use his services again and recommend to other people as well.
  • Reginald B. Apr 14, 2014
    PC Computer Repair
    Verified Review
    Flat rate met my expectations completely. Fast, professional and . reasonable. Would definitely recommend using him.
    Benjamin B. Apr 14, 2014

    Thank you for the review!

  • Thomas S. Apr 14, 2014
    Computer Repair
    Verified Review
    What was thought to be a suspected hard drive crash, that was not the case. Ben definitely knows what he is doing and probably knows about computers better than any Geek Squad at a local Best Buy store. After talking with Ben over the phone he told me exactly what was wrong with my friend's computer and saying that it was not a Hard Drive crash, however, just wanting to make sure I took my computer to a local Best Buy store to see if the Geek Squad could be of any help. The guy helping me literally started to google the problem I had told him (I could have done this, which I did beforehand myself), and told me that I needed to replace the hard drive, which meant I had to buy these materials, have them do manual labor,etc. It was too much of a head ache and the cost was outrageous so I just went to Ben who offered a far greater deal. I took my computer to Ben at 6pm and he had it fixed at 8pm that night. I live in Austin and was in the area with my friend, but if I ever have any other computer problems, I would make the drive down to San Antonio and have Ben be my guy to fix any type of computer problem. (Ben also gave me a discount for being a student!)
    Benjamin B. Apr 14, 2014

    Thank you for the review Thomas!

  • Russell S. Apr 13, 2014
    PC Computer Repair
    Verified Review
    Was able to fix problem quickly and on a Sunday morning . Once he realized the problem was not as bad he adjusted the price accordingly
  • Darlene M. Apr 12, 2014
    Had a lap top that I figured was done for. Talked with Ben and he said let me take a look at it for you. He suggested to replace the drive which would probably be under $150. I said ok. He put a Solid State Samsung Drive in and it runs better than new. Didn't up charge me for the part $130 (showed me the receipt) even though he purchased it on his time and his gas. Very professional and honest.
    Benjamin B. Apr 12, 2014

    Thank you for the review!

  • Lesley J. Apr 8, 2014
    I desperately needed my laptop repaired to continue my online classes. Flat Rate Computer Guy had it ready the next day, after replacing the hard drive. He called and explained everything prior to starting the work and gave me different pricing options. Very knowledgeable and professional. Highly recommend!
    Benjamin B. Apr 10, 2014

    Thank you for the review!

  • Thomas S. Apr 3, 2014
    Ben was a great help in trying to determine how to fix an issue I was having with a Buffalo Terastation. While this is more of a one-off type of issue, I've learned a great deal about Ben since then and would highly recommend him to anyone.

Q&A

What education and/or training do you have that relates to your work?
All my certifications require me to renew them every 3 years. A huge part of the IT industry is keeping up with the latest and greatest.
How did you get started doing this type of work?
My passion for technology brought me to my line of work.
What types of customers have you worked with?
PC clean up, speed up, and virus removal.
Describe a recent project you are fond of. How long did it take?
Submerged a fully functional computer in liquid and housed it in a glowing fish tank.
What advice would you give a customer looking to hire a provider in your area of work?
Always know what kind of service is included with their prices, and always ask for your old parts to be saved!