|Monday||9:00 a.m. to 6:00 p.m.|
|Tuesday||9:00 a.m. to 6:00 p.m.|
|Wednesday||9:00 a.m. to 6:00 p.m.|
|Thursday||9:00 a.m. to 6:00 p.m.|
|Friday||9:00 a.m. to 6:00 p.m.|
Troodon Design Co.
About this pro
Troy and his team did an excellent job creating our new brand. Very pleased with the process and final result.Jun 2, 2017Verified
Projects shown in his portfolio are not his or are fake mock ups. very disappointed with the lack of honesty of this provider.Apr 19, 2017VerifiedTroy D.'s reply
Hi Beth, my website clearly distinguishes in writing the projects I've worked on vs projects that belong to my clients. We love to brag on our clients so some of their work ends up in the mix. It's standard business practice. For the record, here's a direct excerpt from the portfolio section you're upset about: "Our movie client profile includes aerial production companies, cinematographers/DPs, camera systems manufacturers, stunt coordinators & 2nd unit directors, casting directors, and more! Below are recent projects they've worked on..." Those movie posters are there to communicate that THEY are elite movie makers, and I'm proud to have THEM as clients. I'd ask you to engage your next designer with questions & concerns first. Leave them with a nasty review if they really are trying to fake you out. If anyone is concerned about my integrity, I invite you to speak directly with any of my clients who've done the creative process with me.
- What should the customer know about your pricing (e.g., discounts, fees)?Troodon charges based mostly on project value. In other words, it may take X hours to design but we usually won't charge our "hourly" rate if the project isn't that valuable to you. On the other hand, it may only take X hours to design but the project might be extremely valuable so it will come with a high price. Logos for example are extremely valuable. So are trade show designs, sales presentations, and so are poster layouts. Social media designs though, are less valuable. So are web ads or other temporary digital advertising. We usually just charge by the hour for that stuff. So it's a case by case thing.
- What is your typical process for working with a new customer?If we've never met, I like to meet in person at least once before we kick off a project...if possible. If not possible because of distance, I like to do a phone call to get to know you my new client, and your company. That puts us on the same page with the new project. We do have several clients who we've never met in person, and it works because I believe strongly in good, clear, communication. We live in a global economy! Once an estimate is agreed on, and the project is kicked off, we'll do this: 1. Design concept: a rough concept that we all like. Setting that in early because the concept drives the trajectory of the project. 2. Drafts: usually several that get closer and closer to a final product. 3. Final delivery: after we've collaborated through the draft process, you receive your final files.
- What education and/or training do you have that relates to your work?I'm trained as a painter believe it or not. I studied the impressionists in college (Van Gough, Monet, etc) and bring a heavy dose of that inspiration into my work today. And just about every week I'm tuning into design trends, videos, tutorials, etc. Good creative marketing changes year to year so I value ongoing training and connecting with other creative pros to stay relevant. You as a biz owner or director should also fight for your company's identity to be relevant.