|Monday||8:00 a.m. to 5:00 p.m.|
|Tuesday||8:00 a.m. to 5:00 p.m.|
|Wednesday||8:00 a.m. to 5:00 p.m.|
|Thursday||8:00 a.m. to 5:00 p.m.|
|Friday||8:00 a.m. to 5:00 p.m.|
|Saturday||8:00 a.m. to 5:00 p.m.|
You've Got Maids
About this pro
This company was professional and quick. I cleaned previously for houses and got a kudos for them on how clean it was on arrival. They were quick and efficient for my move out and it barely cost me my estimated quote.Aug 10, 2018Verified
The team worked great together and despite the “messy” bedrooms they still worked around it and cleaned the rooms up. They were very responsive and professional. I will be using them againAug 7, 2018Verified
Be upfront, work with the customer and take advantage of the customer.Jun 3, 2018VerifiedAndrew K.'s reply
Christina- Again, we apologize for not contacting your boyfriend after the deep clean was over. We have taken steps to correct this mistake. However, when we initially spoke we gave you our hourly price for a move out clean of your home with an estimate of 2.5-3.5 hours, noting that depending on the condition of your home it may take a little more or little less time than the estimate. Your clean took 25 minutes more than our provided estimate which you agreed to when booking your move out clean. Our Move-Out Clean consists of hand washing baseboards, blinds, door trim, door frame, window sills, ceiling fans, inside/outside of all cabinets and drawers (including all shelves in closets). Additionally, we cleaned the inside/outside of your refrigerator, microwave, and stove. We scrubbed your bathroom removing all soap scum and hard water spots. All of this is done in addition to the items in which you listed. We are always willing to work within a clients budget/timeframe. I am sorry you were disappointed in the final price, but price per hour as well as a time estimate was provided and agreed upon at the time of the booking
The ladies who cleaned were very thorough and did a deep clean in a reasonable amount of time.Mar 28, 2018Verified
Nice job, house looked clean and smelled great. Hardworking team of professional young ladies.Oct 19, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We bill by the minute. Which makes it easy. We use a proprietary software to determine the estimation for how long it will take to clean your home, and then we do our best to stick within that time frame. If we are going to overshot the time because areas needed more attention, we will give you ample warning to allow you to pick the areas we focus on in the remaining time or to grant us a little more time to complete the entire job. We are usually pretty good on the estimations though and don't go over very often.
- What education and/or training do you have that relates to your work?As the owner, I live by the motto "inspect what you expect". I also happen to have been a professional corporate trainer for 10 years before deciding to buy a business. So I a trainer, and I work on the areas that I see lacking from my frequent customer visits. I don't hide at the office, I am out with the maids, and making sure the client is taken care of with zero exception.
- What types of customers have you worked with?We have two types of clients for the most part. Recurring customers that we visit at least one time per month, many are weekly. The other customer is a one-time cleaning. Either for a move-in/out, house flip, airbnb, or just a seasonal clean. We are happy to do any of the above, and customize to your needs.