First Inspection Termite and Pest

Phoenix, AZ

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About this pro

What do you enjoy about the work you do?

Eliminating the pest fears that so many people in the valley have. I love reassuring families that they are safe in their yards and homes from the many stinging pest we have to deal with.

Location

Phoenix, AZ 85041

Background check

Complete

Years in business

21

Number of employees

10

Times hired on Thumbtack

496

Reviews

227 Reviews
  • Taylor O. Jun 23, 2017
    Pest Control Services
    Verified Review
    Fantastic experience! Showed up on time, very knowledgeable, and wrapped up quickly. Will definitely use them again!
  • Erik L. Jun 15, 2017
    Pest Control Services
    Verified Review
    Great experience! Rodney our technician is really knowledgeable and provided really awesome service!
  • Adam F. Jun 9, 2017
    Rodent Removal
    Verified Review
    Super great experience working with this company. Way above expectations, professional, courteous, super helpful, and I now have a pest control/exterminator I will gladly use again and recommend to friends and relatives. THANK YOU! :)
  • LIMOZ A. Jun 7, 2017
    Pest Control Services
    Verified Review
    Time will tell
  • Jim P. Jun 7, 2017
    Pest Control Services
    Verified Review
    Advised what the issue was and the tech explained in detail what he was going to do prior to performing the service. It's been 2 days seen the service and no bugs or ants.
  • Thumbtack Customer Jun 6, 2017
    I only wanted a one time service. Will see what happens in a couple of months, otherwise they came on time, were very professional and it was not overly expensive.
  • Beth B. May 27, 2017
    Pest Control Services
    Verified Review
    Xxxx
  • Thumbtack Customer May 21, 2017
    Timely, professional and quick to answer all my questions. Will use their service again!
  • John U. May 19, 2017
    Termite Inspection
    Verified Review
    Tom visited my newly purchased home and gave it a good looking over but did not find any termites.
  • Lynn N. May 8, 2017
    Termite Inspection
    Verified Review
    Well mannered and informative when asked questions. On time and friendly.
  • Patricia H. Apr 15, 2017
    Termite Inspection
    Verified Review
    Termite Inspection
    Dave Bair was the service person who was very professional and knowledgeable. He gave our home a clean bill of health as far as termites are concerned He has been placed on our home support providers list. Extremely happy with service.
  • Patricia G. Apr 14, 2017
    Termite and Pest Inspection
    Verified Review
    Great company!
    Came at the time promised, technician was courteous & efficient & the price was very fair. Hopefully, they will not be back! (-; Highly recommend!
  • Joe N. Apr 7, 2017
    Termite Inspection
    Verified Review
    Rough start with good outcome
    It was a rough start getting the termite inspection scheduled. Sylvia pulled through & John showed up as scheduled. He was very thorough & explained everything well about the termite damage & treatment options. Great job
  • Gabrielle N. Apr 1, 2017
    Cockroach Extermination
    Verified Review
    No roach exodus seen!
    I live on acre and have had a chronic roach problem no matter what I sprayed. When we would receive irrigation, there would became grand exodus of roaches from under the patio pool area. Yesterday was our first irrigation after First Inspection Termite and Pest completed their service. YEAH!!!!!! NOT ONE ROACH SIGHTING!!!!!! I would highly recommended this company!
  • James F. Mar 30, 2017
    Termite Inspection
    Verified Review
    Easy and fast
    John was very friendly and walked me through what he was going to do and explained what would be on the termite report. The inspection was fairly quick.
  • Heather M. Mar 23, 2017
    Pest Control Services
    Verified Review
    Great service
    We had ants and spiders everywhere. They got rid of them no problem and the same day we called.
  • Kristina K. Mar 22, 2017
    Termite Inspection
    Verified Review
    Thanks for a helpful inspection!
    Very thorough job, pleasant and professional. Explained things well.
  • Brad N. Mar 21, 2017
    Pest Control Services
    Verified Review
    Punctual, knowledgeable, efficient and honest. Thanks!
  • Michele S. Mar 17, 2017
    Termite Control Services
    Verified Review
    Great Service
    They did a complete review of my situation, gave me good advice and were very honest. I would hire them again.
  • Greg T. Mar 15, 2017
    Pest Inspection
    Verified Review
    Pest inspection
    Very professional.
  • Allison H. Mar 14, 2017
    Preventative Pest Measures
    Verified Review
    w
    sprayed around property. Professional and curteous. Expalined everything. Reasonable.
  • Jeff L. Mar 9, 2017
    Rodent Removal
    Verified Review
    Hire these guys!!!
    Great so far!
  • Shadrach M. Feb 28, 2017
    Preventative Pest Measures
    Verified Review
    Outstanding
  • Sara A. Feb 22, 2017
    Termite Control Services
    Verified Review
    Friendly and Thorough
    Service tech friendly and thorough.
  • Keith B. Feb 11, 2017
    Termite Control Services
    Verified Review
    Very professional
    They came over ahead of time and got rite to work very professional crew
  • Ida G. Jan 27, 2017
    Pest Control Services
    Verified Review
    Communication
    The young man didn't seem to know what our needs were. I don't think he was well informed. I had to tell him what I needed to have him do.
  • Brenda R. Jan 18, 2017
    Termite Inspection
    Verified Review
    Treated my house for termites
    Very friendly and thorough. Called ahead to let me know when they would be at my house. Explained procedures for treatment of termites. Cleaned up.
  • Mark D. Jan 16, 2017
    Termite Control Services
    Verified Review
    Great Service
    Showed up on time, professional, courteous and knowledgeable. Answered questions and was personable. Will use again.
  • Angie F. Jan 5, 2017
    Rodent Removal
    Verified Review
    My experience
    An inspection wasn't even done.. they asked us where we heard the noise placed the traps and were done. No follow up made.. and traps were not set up correctly
    Matt R. Jan 9, 2017

    We are very sorry to hear of your one star experience. It just ruins our day to hear of someone not happy with us. We reviewed the situation with our office and feel it worthy of noting that we have tried our best to make the situation right for you. We promptly went out a second time per your request and inspected again, at no charge, and spent a long while with your husband discussing the rodent situation there. We moved the traps around per your request and re-baited them….again at no additional charge. We have called and left messages for you but the only call we have had was for a request of the return of your money, which considering the circumstances and heavily discounted rate we provided, seemed unfair. We are very willing to continue helping you with your rodent situation and have been very successful everywhere else we have treated for rodents. We do our best to keep our customer’s happy and are again very sorry that you have had a bad experience.

  • Gerardo Z. Dec 20, 2016
    Termite Control Services
    Verified Review
    Terminator
    Bret was punctual, even though I wasn't home all was completed in 2 hrs and cleaned up after his work. Would hire again
  • Jeff W. Dec 14, 2016
    Termite Control Services
    Verified Review
    why ?
    all
  • Kim L. Dec 14, 2016
    Pest Control Services
    Verified Review
    Immediate piece of mind!
    Customer service was great and with same day service; I had immediate piece of mind.
  • Prasad T. Dec 2, 2016
    Pest Control Services
    Verified Review
    Professional, good
    Really good job. Thank you
  • Anthony S. Nov 27, 2016
    Outdoor Pesticide Application
    Verified Review
    Did exactly what was needed
    Wasn't home for the service but the wife was. They were in and out in about 30 minutes and showed up timely. Within hours once I got home I was aleady seeing dead bugs around the perimeter of my home and haven't seen any inside at all. I'm typically a DIY type of dude but I know for certain I'll be calling these guys back.
  • Susan G. Nov 17, 2016
    Termite Inspection
    Verified Review
    Recommend
    Talked to Sylvia and she scheduled someone to come out on the date I requested (very pleasant). Matt came out & inspected the area of infestation. He was extremely informative and professional. Very pleased with the cost of the application and definitely recommend!
  • Paul C. Nov 14, 2016
    Termite Inspection
    Verified Review
    Highly recommend
    Highly recommend, they were on time, courteous and very professional.
  • Melissa S. Nov 9, 2016
    Termite Inspection
    Verified Review
    Great company to work with!
    Prompt and friendly service. Very competitive prices. Great company to work with! :)
  • Nikki R. Nov 8, 2016
    Pest Control Services
    Verified Review
    our inspector John is great
    John came and did a refinancing termite inspection. He was on time and very nice. He explained everything he was doing. Would have them do any of our bug problems in the future.
  • David L. Nov 8, 2016
    Termite Inspection
    Verified Review
    Very Helpful
    Everyone is stretched on time. First Inspection worked with me to get an appointment scheduled within 2 days of contacting to perform a termite inspection for re-finance. Would recommend!
  • Dennis K. Nov 7, 2016
    Pest Inspection
    Verified Review
    Termite Inspection.
    Certified termite inspection for refinancing my house. Tech was quick, efficient, and helpful.
  • Mike H. Oct 25, 2016
    Termite Inspection
    Verified Review
    Happy with termite inspection service!
    Friendly, fast service, competitive pricing, go to these guys for a termite inspection!
  • Lisa N. Oct 23, 2016
    Pest Control Services
    Verified Review
    Thank you First Inspection!
    Very happy with them! They worked with us on our schedule, the tech knew what he was doing and was courteous. We will be lifetime clients!
  • Erica S. Oct 15, 2016
    Pest Control Services
    Verified Review
    Great job
    Was very satisfied!
  • Judy R. Oct 4, 2016
    Termite Inspection
    Verified Review
    Thorough service
    I needed a termite inspection for my VA refinance on my home. The gentleman arrived in the timeframe I was given. He was very thorough inside and outside my home and he was very courteous.
  • Stephen G. Oct 3, 2016
    Termite Inspection
    Verified Review
    I Recomend This Service Provider
    Arrived on time and did a thorough job of treating the termites. Pleasant technician. The only opportunity was they could have done a better job filling in the trench they dug around the perimeter of my house. I was left with some work to do to get the landscaping looking like it did before the treatment.
  • Audrey O. Sep 30, 2016
    Termite and Pest Inspection
    Verified Review
    professional, quick, clean!
    It was a pleasure doing business with Matt. He was professional, polite, patient, and explained everything. The job was on a small commercial building. It was a clean and quick job and completed without any disturbance to my tenants. Thank you for a great job Matt!
  • Jennifer M. Sep 26, 2016
    Cockroach Extermination
    Verified Review
    Great!
    Mike has been to our house twice and is very helpfull and knowledgeable about everything. They did a great job at spraying and getting rid of the unwanted critters. I recomend them and will be using them for a bit to make sure every unwanted critter is gone! The prices are very reasonable also!
  • Tom E. Sep 21, 2016
    Bee or Wasp Removal
    Verified Review
    Great service
    First Inspection gave me a quick quote for bee removal, came to the house within a few hours, and even sprayed some wasps for no extra charge. I highly recommend them.
  • Katrina D. Sep 20, 2016
    Pest Control Services
    Verified Review
    Absolutely Recommended
    Friendly, prompt, and very reasonable. I would absolutely hire again.
  • Denise Y. Sep 18, 2016
    Pest Control Services
    Verified Review
    GREAT COMPANY
    SHARON WAS GREAT HELPING SET UP THE APPOINTMENT. GAVIN WAS GREAT TAKING CARE OF MY BLACK WIDOWS. VERY HAPPY WITH THE COMPANY :)
  • David R. Sep 15, 2016
    Termite Inspection
    Verified Review
    Very professional, yet friendly!
    Very professional with a thorough job and complete explanation afterwards. I will recommend this service by this company.
  • Gene B. Sep 13, 2016
    Termite Control Services
    Verified Review
    Efficient and effective.
    Termite infestation. First inspection did everything as agreed. They're technician was polite and efficient. I would contact him again Friday need any more work.
  • Victor D. Sep 12, 2016
    Termite Inspection
    Verified Review
    Great service
    Service was excellent, punctual and very courteous. Couldn't ask for better service. Thank you for recommendation.
  • Karen L. Sep 8, 2016
    Pest Control Services
    Verified Review
    Left Terminix
    Fair price and I can pay annually.
  • Michael K. Sep 4, 2016
    Termite Inspection
    Verified Review
    Termite treatment
    Great experience. Highly recommend
  • Larry D. Sep 1, 2016
    Pest Control Services
    Verified Review
    Met the terms of the offer , pricing and performed services as stated Thank you
  • Kennith H. Aug 29, 2016
    Pest Control Services
    Verified Review
    They arrived when they said and the exterminator that came out was very thurough with his job and very polite. When calling to schedule the lady i talked to was very knowledgeable and answerd all my questions and was able to get me schedule for same day which was greatly appreciated and the pricing is very affordable
  • Chad M. Aug 29, 2016
    Pest Control Services
    Verified Review
  • John M. Aug 25, 2016
    Termite Inspection
    Verified Review
    Matt Robinson came to my home to inspect for termites, he said no termites. I was very pleased with that. His professionalism and honesty were greatly appreciated, I would highly recommend First Inspection Termite and Pest. He could have easily said otherwise, so for that I thank you Matt. He didn't even charge me to come out for the visit. Such honesty seems to be lacking in today's society. Two thumbs up for Matt and and First Inspection!! John M. Glendale Az
  • Lesley S. Aug 25, 2016
    Pest Control Services
    Verified Review
  • Gina A. Aug 24, 2016
    Pest Control Services
    Verified Review
    They were very prompt in their service. Arrived when they advised they would. Were very diligent about communication and so far, no scorpions in our house. Very satisfied!
  • Jeff S. Aug 24, 2016
    Termite Control Services
    Verified Review
    Very professional. Friendly.
  • Jeff C. Aug 21, 2016
    Termite Inspection
    Verified Review
  • Nathalie M. Aug 16, 2016
    Pest Control Services
    Verified Review
    The man was very friendly and the job went without a hitch. Thank you. We will be in touch for another spray probably for the 26th of August.
  • Randy H. Aug 12, 2016
    Outdoor Pesticide Application
    Verified Review
    Had to make a second spot because of the rain. Not a problem. However, quoted price was $36.00 and price after application was $54. Not sure why the increase, but for 20 minutes work, that was quite a jump. I will call someone E I see next time.
  • Jonnea B. Aug 10, 2016
    Pest Control Services
    Verified Review
  • Kaye A. Aug 9, 2016
    Rodent Removal
    Verified Review
  • Devin C. Aug 7, 2016
    Cockroach Extermination
    Verified Review
  • Kevin L. Aug 4, 2016
    Pest Control Services
    Verified Review
    Arrived at the agreed time and explained what they would do and why. They did a thorough job. So far we've had no unwanted pests. I will definitely be calling them again the next time I need pest control services.
  • Christine W. Aug 4, 2016
    Pest Control Services
    Verified Review
  • Amanda Z. Jul 29, 2016
    Pest Control Services
    Verified Review
  • Francisco R. Jul 28, 2016
    Pest Control Services
    Verified Review
  • Grace G. Jul 22, 2016
    Pest Control Services
    Verified Review
    Incredibly knowledgeable. Thank you.
  • Lee T. Jul 21, 2016
    Termite Inspection
    Verified Review
    Very friendly and very knowledgeable.
  • Mary K. Jul 20, 2016
    Pest Control Services
    Verified Review
    On time, professional service! Friendly, knowledgable, quick, and handled our dog well!
  • Scott G. Jul 16, 2016
    Pest Control Services
    Verified Review
  • Michelle J. Jul 14, 2016
    Pest Control Services
    Verified Review
    On time and Professional. They were informative and helpful. Explained the process and took extra precautions for my dogs.
  • Anya S. Jul 5, 2016
    Pest Control Services
    Verified Review
    had a one time treatment for my home- took care of the bugs for 1 month. Then bugs came back- although fewer than prior. very professional and courteous.
  • BRIAN N. Jun 30, 2016
    Pest Control Services
    Verified Review
    The job was to be for the killing of bees AND the removal of the hive. Having had this work done before, I was expecting the quoted price of $150 to include hive removal. It didn't. I was not made aware of this until after the hive had fallen to the ground, and I had to repeatedly call to have it removed, with some saying they ONLY do hive removal at a much higher rate (including the tech who showed up today, and wanted to throw the waste (hive) in my dumpster without bagging it - I provided the bags), and "we'll have someone out there to take care of it".
  • Ric M. Jun 23, 2016
    Pest Control Services
    Verified Review
    Two First Inspection Termite and Pest employees showed up to my house and look around giving me assurances that no hives were to be found. They were very professional and seemed knowledgeable of bee/wasp behaviors. I'll be using them again.
  • Rodney W. Jun 23, 2016
    Termite and Pest Inspection
    Verified Review
    I called on a Saturday, and really needed to have the work done that day. They were very responsive, and were done with the job quickly. I would highly recommend. The price was less than I expected!
  • Justin A. Jun 22, 2016
    Pest Control Services
    Verified Review
  • Willis L. Jun 21, 2016
    Pest Control Services
    Verified Review
    I'm not sure what chemicals they use, but I've never had more live roaches since they've come twice this month.
    Matt R. Jul 22, 2016

    I'm always disappointed when our customers are not satisfied with our service and I am sorry for that. In this particular case, Willis actually had German Roaches which must be treated every 14 days at a higher fee, and not the larger American Roaches that some people call water bugs that are covered under our monthly pest service. As a courtesy we only charged him to lower monthly rate and even went out for a free re-service because he did not believe they were German Roaches and was not satisfied. Willis began asking for his money back before we even had a chance to do his 2nd Monthly Pest Service. In my opinion, this was not a reasonable request and I felt like Willis was trying to take advantage of our good nature and desire to make our customers happy. Bottom-line is we could certainly have solved the German Roach problem if he would have been willing to schedule and pay for the service we told him he needed. We certainly wish Willis the best in eliminating his roach problem.

  • Sharon S. Jun 16, 2016
    Pest Control Services
    Verified Review
    Nice staff! And I no longer have bugs!!!😂
  • Blue F. Jun 16, 2016
    Pest Control Services
    Verified Review
  • Vincent G. Jun 13, 2016
    Termite and Pest Inspection
    Verified Review
    The service was quick and affordable. The person who came over was super nice and answered questions. Felt like I hired the right people.
  • Cheryl H. Jun 12, 2016
    Outdoor Pesticide Application
    Verified Review
    So far so good, Matt is very reliable, responsible and really seems to care about our issue. Thank you, looking forward to our continued relationship.
  • Jerry W. May 27, 2016
    Pest Control Services
    Verified Review
    Took time off work to meet the tech at my house. He was supposed to be here between 12:00pm-2:00pm. Got a call at 2:10 saying it was gonna be another hour before he got here. Waited another hour. Still no tech showed up. Finally called them and cancelled. If I treated my customers this way. I would be fired. Not Impressed.
    Matt R. Jul 22, 2016

    I'm very sorry Jerry. You are completely justified in your frustration and disappointment. The technician got behind schedule at the beginning of his day and never got caught up, AND never called you (or the office) as we have begged them to do. As you know "stuff happens" and sometimes schedules can't be kept, but there is no excuse for not calling and letting you know he was going to miss the scheduled service window. I have spoken with this technician and he has committed to do better in the future. Again, please accept our sincere apology.

  • Colleen M. May 26, 2016
    Pest Control Services
    Verified Review
    Excellent customer service! Called Saturday and Monday morning they were there! No hassles,no up selling! Just service with a smile,awesome!
  • Lee H. May 19, 2016
    Pest Control Services
    Verified Review
    Rodney was very thorough, professional, and pleasant. Also, the parade of ants stopped immediately!
  • Jen W. May 16, 2016
    Pest Control Services
    Verified Review
  • Junette W. May 13, 2016
    Pest Control Services
    Verified Review
  • Lisa S. May 12, 2016
    Pest Control Services
    Verified Review
    Honest, professional and didn't try to sell me services I didn't need. If and when I DO have a termite problem, I will most definitely be calling them first!
  • Tammarra W. May 12, 2016
    Pest Control Services
    Verified Review
    They were very professional and did a great job.
  • Kelley H. May 11, 2016
    Termite and Pest Inspection
    Verified Review
  • Kelly D. May 5, 2016
    Pest Control Services
    Verified Review
  • Dominic G. Apr 23, 2016
    Pest Control Services
    Verified Review
  • Mary S. Apr 20, 2016
    Termite and Pest Inspection
    Verified Review
    The inspector was knowledgeable, explained the inspection process, and provided all the documentation I needed for my loan refinance immediately after the inspection.
  • Sofia O. Apr 16, 2016
    Pest Control Services
    Verified Review
  • Harry O. Apr 7, 2016
    Pest Control Services
    Verified Review
  • Tina P. Mar 31, 2016
    Pest Control Services
    Verified Review
    Very informative, pleasant, on time.
  • Tyrone A. Mar 29, 2016
    Pest Control Services
    Verified Review
  • Zarina A. Mar 23, 2016
    Pest Control Services
    Verified Review
  • Steve O. Mar 20, 2016
    Pest Control Services
    Verified Review
  • Mary P. Mar 18, 2016
    Pest Control Services
    Verified Review
    They scheduled work. Never showed, never called. So, I will never call them again
    Matt R. Mar 19, 2016

    Mary, Please speak with your tenant. We were there right on time and spoke with her and discussed her roach problem and then took care of it. Per the tenants discussion and description of the roach problem, it did not sound like anything out of the ordinary (ie- german roaches) and we treated per instructions. Our notes said to call you if anything was out of the ordinary. If there is a misunderstanding, we sincerely apologize! We hope we have solved your tenant's roach problem. Sincerely, Dave

  • James R. Mar 10, 2016
    Termite and Pest Inspection
    Verified Review
  • Heather L. Mar 7, 2016
    Pest Control Services
    Verified Review
    Excellent service, price was exactly as quoted.
  • Leonard J. Mar 5, 2016
    Pest Control Services
    Verified Review
  • Pat W. Feb 19, 2016
    Termite and Pest Inspection
    Verified Review
    Fast, efficient, friendly and very pleasant. And the cost was perfect.
  • Corey C. Feb 9, 2016
    Termite and Pest Inspection
    Verified Review
    Clint spot treated for termites in the master closet. He was very helpful, informative, and seems to have done a perfect job. Performed trenching, drilling and dusting with Termidor. Corey
  • Nadia K. Jan 22, 2016
    Outdoor Pesticide Application
    Verified Review
  • David D. Jan 22, 2016
    Termite and Pest Inspection
    Verified Review
  • Steve W. Jan 19, 2016
    I had an OK experience. Nothing stellar. Nothing horrible.
  • Cynthia O. Jan 14, 2016
    Pest Control Services
    Verified Review
    This was a first time pest control service. They were polite, on-time and very professional.
  • Theresa J. Jan 5, 2016
    Pest Control Services
    Verified Review
    We followed their recommendations and had them come every two weeks. their treatment was not working. Out of frustration, we finally ordered professional products online. Now our pest problem is finally taken care of, and we have the products to continue on our own. (All the product we bought is less than one treatment too)
  • Tina K. Dec 18, 2015
    Termite and Pest Inspection
    Verified Review
    I needed an inspection for refi asap due to miscommunications, they were very professional, prompt and courteous. Very nice employees, very reasonable price and very quick service. I would recommend them to others.
  • Joanne M. Dec 17, 2015
    Pest Control Services
    Verified Review
    Bret was on time, very professional and thorough
  • Patrick M. Dec 9, 2015
    Termite and Pest Inspection
    Verified Review
    Representative arrived earlier than my initial expectations. He conducted himself in a very amiable manner,;he was courteous, friendly, thorough in his termite inspection. He arranged termite treatment services very quickly and conveniently according to my very busy work schedule. He was very informative about details of the treatment options and related aspects of the actual job along with a very fair price quote. I will provide a review of the results of the actual job. At this point I would wholeheartedly endorse this service to my family and friends.
  • Tony G. Dec 2, 2015
    Termite and Pest Inspection
    Verified Review
    Very professional people to work with I highly recommend them for any type of pest inspections
  • Kelly T. Nov 11, 2015
    Outdoor Pesticide Application
    Verified Review
  • Michael B. Oct 12, 2015
    Termite and Pest Inspection
    Verified Review
    Very professional! Timely! Everything went just as they said it would. They exceeded expectations. They are the best value in the Valley!
  • Cindy B. Oct 11, 2015
    Pest Control Services
    Verified Review
  • Dale B. Oct 5, 2015
    Termite and Pest Inspection
    Verified Review
  • Anthony C. Oct 3, 2015
    Termite and Pest Inspection
    Verified Review
    Termite inspection for home loan. Inspector showed up on time and was knowledgeable and complete. I was very happy with the service and would refer them. Thanks
  • Carolyn S. Sep 26, 2015
    Pest Control Services
    Verified Review
    Emergency spraying for ticks indoors and outdoors. Got an appointment quickly. Office staff very nice. Matt arrived right on time and did everything beautifully. He took away my worries and was so very professional. Experience was perfect. Highly recommend First Inspection Termite and Pest.
  • Caryn M. Sep 23, 2015
    Pest Control Services
    Verified Review
    Great service for the $$$. Good customer service
  • Nicole B. Sep 22, 2015
    Pest Control Services
    Verified Review
    Great response to request for quote and tech that came to house was very friendly and professional.
  • Judy D. Sep 19, 2015
    Pest Control Services
    Verified Review
    They were on time,very professional and polite. Will use again!
  • Jerrie S. Sep 14, 2015
    Pest Control Services
    Verified Review
    These guys were prompt, arrived on time within three hours of their phone call and they were the most reasonable quote. We kept their card, we will probably use them again in the future.
  • Fatima R. Sep 14, 2015
    Pest Control Services
    Verified Review
    We were seeing roaches in a house we'd just moved into, plus ants were making our life miserable. They've only done the first spray yet, but things are looking much better.
  • Joe B. Sep 13, 2015
    Termite and Pest Inspection
    Verified Review
    Excellent experience. Thorough, answers all questions. Most important First Inspection ensured I received the email containing the report and invoice. I would recommend.
  • Diana W. Sep 11, 2015
    Pest Control Services
    Verified Review
    They were great! They came out the very next day, even with a last minute notice. Also two days later, we found another scorpion, but this time, it was dead, which means what they sprayed worked. No contract, and decent pricing. Definitely would recomend!
  • Richard E. Sep 5, 2015
    Pest Control Services
    Verified Review
    The service was outstanding. They arrived on time, were very polite and friendly. Killed all the spiders and crickets.
  • Laureen K. Sep 3, 2015
    Pest Control Services
    Verified Review
    First Inspection was responsive to my request. Their rates are competitive and they fit me in a full schedule because of the upcoming holiday weekend. I am very pleased with everyone I have come into contact with at First Inspection!
  • John B. Sep 3, 2015
    Pest Control Services
    Verified Review
  • Angie K. Sep 3, 2015
    Pest Control Services
    Verified Review
  • Shea H. Aug 29, 2015
    Pest Control Services
    Verified Review
    Great experience, he was early, worked fast, very friendly and knowledgeable!
  • Mark A. Aug 28, 2015
    Pest Control Services
    Verified Review
    Rodney was on time knowledgeable and sprayed everything good outside. Next day there were dead roaches.
  • Sharyl P. Aug 28, 2015
    Pest Control Services
    Verified Review
    Mike was professional, courteous, and prompt. I couldn't be happier with the service. He even took the time to answer questions!
  • Cynthia M. Aug 21, 2015
    Pest Control Services
    Verified Review
    The technician arrived promptly (within the scheduled 2 hour timeframe) and was extremely courteous and polite. The appointment took no longer than 15 total minutes. I would definitely recommend using this company for your pest control needs.
  • Tonya J. Aug 19, 2015
    Pest Control Services
    Verified Review
    i had sewer roaches that decided they wanted s to move so I found Pest Control services. They were on time, 2 were found dead 2 weeks later, seemed under control but I will have back in a couple of weeks for follow up
  • Jill S. Aug 18, 2015
    Pest Control Services
    Verified Review
  • Nicholas M. Aug 8, 2015
    Pest Control Services
    Verified Review
    It was a pleasure to hire First Inspection! The process was a breeze and I couldn't have asked for more professional, polite, considerate and accommodating people. Johnathan arrived promptly, assessed our needs, and went to business. He was thorough and explained everything that we needed to know. It was great to see the crickets scrambling before he left the property. Tonight, I can enjoy being home not having to hear them. Will definitely be using these folks on a regular basis!
  • Danielle D. Aug 1, 2015
    Pest Control Services
    Verified Review
  • Jessica J. Jul 31, 2015
    Pest Control Services
    Verified Review
    Competitive quote and they were able to come out the same day. Would definitely use them again
  • John E. Jul 30, 2015
    Pest Control Services
    Verified Review
    I had a 2 hour window, from 8 to 10, and Will arrived at 8:30, finishing outdoor and indoor just before 9, allowing me to get to work and still have a full day. He was professional, friendly, and answered all my questions. I would definitely call First Inspection again.
  • Travis Z. Jul 30, 2015
    Pest Control Services
    Verified Review
  • Cassy C. Jul 29, 2015
    Termite and Pest Inspection
    Verified Review
    Quick response, professional and punctual. I would use again for this service. Highly recommend!
  • Nicole S. Jul 26, 2015
    Pest Control Services
    Verified Review
  • Adam S. Jul 23, 2015
    Termite and Pest Inspection
    Verified Review
  • Jennifer V. Jul 19, 2015
    Pest Control Services
    Verified Review
    I give a 5 star for customer service. Mike Nadler was on time and was super awesome on customer service and explaining everything to me. I was comfortable with letting him know all my concerns and issues and he address them. We do have a germann roach problem. And we had our house sprayed and bombed. Came home cleaned the house again. And still roaches running around. Big ones and little ones, I felt there was a slight reduction but not much. We did not find a lot dead. I think we had more dead when we bombed ourselves. I'm ready to have the nightmare of roaches over.. We also sprayed for scorpions and so far I haven't seen any. :)
  • Bobbie W. Jul 18, 2015
    Pest Control Services
    Verified Review
  • Kurt K. Jul 9, 2015
    Pest Control Services
    Verified Review
    Fast response time. Friendly service. Took the time to address all of my concerns and answer all questions. Would highly recommend.
  • Brian L. Jul 8, 2015
    Pest Control Services
    Verified Review
    The techs and support staff were all very polite and professional. We had a serious german roach problem and they eliminated them within 3 treatments. I recommend this company to anyone in the Phoenix area.
  • Alletta B. Jul 6, 2015
    Pest Control Services
    Verified Review
    It was a very positive experience. I was able to get an appointment in a timely manner. Also, their online quote remained the same!
  • Trish K. Jul 3, 2015
    Pest Control Services
    Verified Review
    Matt was perfect!
  • Theresa M. Jun 29, 2015
    Pest Control Services
    Verified Review
  • Jocelynn S. Jun 23, 2015
    Pest Control Services
    Verified Review
    I had an excellent experience with the company. The rates that were offered were true and the receipts of services and payments were even emailed to me, which I extremely appreciated. My husband and I were so impressed that we will be hiring them again.
  • Everett B. Jun 20, 2015
    Pest Control Services
    Verified Review
  • Patricia D. Jun 19, 2015
    Pest Control Services
    Verified Review
    Responded same day. Super nice. Came out right away. The technician was VERY professional and very nice. 4 out of 5 ONLY because there were miscommunications that could have made things easier. They scheduled an appt before actually telling me I had one and I didn't know what services were going to be provided at that appt. Not a big deal, but did make things initially confusing. FAST response and great online communication - which is HUGE to me. Thanks!
  • EJ K. Jun 17, 2015
    Pest Control Services
    Verified Review
    So far, I have had several questions for, and conversations with Sharon. She has been nothing but patient, courteous, helpful, and professional. She earned the company another customer in me... I will be happy to rate them on job performance after their first visit to my property if you'd like, but so far, on their responsiveness, communication, and... well, attitude... they get two thumbs up from me! E. King
  • Michael J. Jun 7, 2015
    Pest Control Services
    Verified Review
  • Diane S. Jun 4, 2015
    Pest Control Services
    Verified Review
    Have not used yet, appointment is scheduled. Quick and friendly when making appointment.
  • Tracy J. Jun 3, 2015
    Pest Control Services
    Verified Review
    So far so good.....service has yet to be performed!
  • Daniel J. Jun 1, 2015
    Pest Control Services
    Verified Review
    I received an email and phone call almost immediately and as they say "the early bird catches the worm" - they will be out today to address our issue.
  • Gates M. May 31, 2015
    Pest Control Services
    Verified Review
    I was more than pleased with the efficient way that my first scheduled service was handled. The secretary I spoke with and Will, the on site tech, both had pleasing manners and were easy to talk with. Previous pest control companies that I've used have always power sprayed the entire yard.That wasn't done this time. Will just used a sprayer around the perimeter of the house and the block fence areas.Time will tell which method is better, because I intend to use First Inspection monthly.
  • Tom S. May 30, 2015
    Pest Control Services
    Verified Review
    The teck was on time, and did a very good job. He was friendly, cleaned up after the job was complete and couldn't tell he was at the house.
  • Anthony R. May 28, 2015
    Pest Control Services
    Verified Review
    Very prompt, quick, but thorough. I am definitely planning on doing future business with them and recommending to family and friends.
  • Tracy M. May 27, 2015
    Pest Control Services
    Verified Review
    They were prompt, thorough, and professional. They killed a beehive in our exterior stucco and treated our house for termites.
  • Maria A. May 26, 2015
    Pest Control Services
    Verified Review
  • Samuel B. May 26, 2015
    Pest Control Services
    Verified Review
  • Robert B. May 23, 2015
    Pest Control Services
    Verified Review
    Johnny from First Inspection was sent out on schedule, when I had bees that had lodged in between my fascia board and the roof tiles, The bees had been there for a good two and a half weeks. After spraying the bees, Johnny came back out at no extra charge a week later and sealed the bee hole with some foam installation that I had. No bees at this point, all done at a reasonable rate. I will keep First Inspection's card and will call them again when necessary. A job well done. Thank-you!
  • Dot C. May 23, 2015
    Pest Control Services
    Verified Review
    We called to get an estimate for termite treatment after receiving a quote from a large termite company in the valley that was out of our price range. Will came out,was very professional and thorough .he explained what they would do,the follow up and how long it would take. We received our quote later in the day and was happy that it was in our price range. Will was the tech who came out to do our treatment and again was very professional and did everything that he said they would. I have already recommended First Inspection to several friends and neighbors and will continue to do do. Thank you First Inspection for job well done.
  • Deb H. May 18, 2015
    Pest Control Services
    Verified Review
  • Sandy M. May 18, 2015
    Pest Control Services
    Verified Review
    Rodney was on time. Very pleasant to work with. Answered all my questions and concerns. Will definitely use their services again. When given the chance, I will refer people to them. Thanks 1st Inspection, Matt, and Rodney!
  • Lindsey J. May 15, 2015
    Pest Control Services
    Verified Review
    Technician was excellent answered all my questions and very knowledgeable. I would definitely recommend this company.
  • Edward A. May 12, 2015
    Pest Control Services
    Verified Review
    FIT&P were great. Help me out when we found termites mud trails in a bedroom, arranged for someone to come over within an hour or two of my call to take care of the problem before the bedroom was tiled. The next day they took care of the rest of the house. Can't thank them enough.
  • Barbara J. May 11, 2015
    Pest Control Services
    Verified Review
    This experience was excellent. First Inspection came right on time. They were so honest, which is often not the case. This turned into an excellent experience.
  • Andrea B. May 7, 2015
    Pest Control Services
    Verified Review
    My technician was friendly and on time. I will definitely use this company again!
  • Lonnie D. May 5, 2015
    Pest Control Services
    Verified Review
    Excellent! Timely manner to respond and in fact no one else responded. I will call these guys again if I ever need the service again. Very curtious and will recommend these guys to anyone who needs there service
  • Christine N. Apr 30, 2015
    Pest Control Services
    Verified Review
  • Holly H. Apr 29, 2015
    Pest Control Services
    Verified Review
    Was very impressed with there service. They always got back to me in a timely manner and answered all my questions. Johnny was prompt and thorough. I've seen no creepy crawlers and wasps are gone! I've even signed up for there monthly service and told some friends that are having issues. Great price, and great people go a long way with me!
  • Shira R. Apr 28, 2015
    Pest Control Services
    Verified Review
    Fast, reliable and inexpensive. Very professional
  • Sarkis S. Apr 25, 2015
    Pest Control Services
    Verified Review
  • Renee W. Apr 23, 2015
    Pest Control Services
    Verified Review
    Really appreciate the super quick response responding to quote request answering all of my questions. That was yesterday, service was finished before lunchtime today!
  • Allison C. Apr 21, 2015
    Pest Control Services
    Verified Review
    He was quick and efficient
  • Tanika R. Apr 21, 2015
    Pest Control Services
    Verified Review
    On time, professional, and thorough. We have not seen any more spIders.
  • Cynthia A. Apr 17, 2015
    Pest Control Services
    Verified Review
    I was very impressed with everything about Matt and the services! Very knowledgeable and will be a routine customer !
  • Joanne H. Apr 16, 2015
    Pest Control Services
    Verified Review
    My husband and I were very happy with Brett. This is truly a first class company. We will be making our appointment for pest control soon and will ask for Brett. Thank-you First Inspection!
  • Billy W. Apr 10, 2015
    Pest Control Services
    Verified Review
    I had scorpions and a spotted a black widow at my home recently. First inspection came out and sprayed my entire home. The very next day the I spotted the black widow again, but this time it was dead! Thank you!!
  • Oscar U. Apr 8, 2015
    Pest Control Services
    Verified Review
    Prompt and got the job done.
  • Emily L. Mar 30, 2015
    Pest Control Services
    Verified Review
  • Dan S. Mar 27, 2015
    Pest Control Services
    Verified Review
    We are very pleased with the service provided by Matt at First Inspection Termite and Pest Control. Matt arrived promptly as promised. He was very courteous and professional. He spent a lot of time analyzing areas of termite infestation in and around our home. Matt was also more than happy to explain everything to us and to answer all of our questions. He held true to the quote provided and went above and beyond with his attention to detail. We will definitely be recommending him to our friends and family. We are one happy family thanks to his service. Thank you, Matt!
  • Tracey F. Mar 4, 2015
    Pest Control Services
    Verified Review
  • John D. Feb 28, 2015
    Pest Control Services
    Verified Review
    Matt R. Mar 11, 2015

    Hi John, I was concerned when I saw your 2 star review and tried to find your name and zip code in our customer scheduling system but you are not anywhere to be found. The only records we have of you are in Thumbtack where we provided you a quote and you marked us as hired without ever speaking with us. Could you be so kind as to contact us so we can clarify when we performed your service. I hate to think that we provided poor service to you and would love to know what we did (or didn't do) and how we could have done better. Thanks, Matt

  • Neil M. Feb 5, 2015
    Pest Control Services
    Verified Review
  • Rob E. Jan 28, 2015
    Pest Control Services
    Verified Review
    The service provided by First Inspection Termite and Pest was through and affordable. I had several estimates done for the treatment and not only was the treatment exactly the same plan as One of the national companies, but it was one quarter the cost. They were on time and friendly. Couldn't ask for any better, I would recommend First Inspection Termite and Pest to everyone!
  • Roger K. Jan 24, 2015
    Pest Control Services
    Verified Review
    The service tech arrived on time as scheduled. The estimated time required for the termite treatment was right on. They did a great job and cleanup.
  • J. H. Jan 1, 2015
    Pest Control Services
    Verified Review
    Rodney was prompt, professional and very patient explaining issues with termites in my older home and dealing with my concerns about the toxicity of treatment chemicals for my pets. I highly recommend First Inspection.
  • Sara K. Dec 20, 2014
    Pest Control Services
    Verified Review
    They were fast to respond and quick to make appointments. Very nice and informative. Excellent job
  • Irene L. Dec 15, 2014
    Pest Control Services
    Verified Review
    I met both Matt and his associate at the job site as they were treating the property. Looked like a very thorough job and both gentlemen were very courteous and professional.. Will definitely work with their services again!
  • Earl L. Dec 13, 2014
    Pest Control Services
    Verified Review
    Service was professional and informative. On time for both inspection and treatment. Appears to be a good value so far. Would recommend them based on my experience so far.
  • Michelle N. Dec 9, 2014
    Pest Control Services
    Verified Review
  • Nicole B. Dec 4, 2014
    Pest Control Services
    Verified Review
    Awesome, prompt and professional service! Thank you Bret and Matt!
  • Melissa K. Dec 4, 2014
    Pest Control Services
    Verified Review
    Excellent experience. Professional, efficient and knowledgeable!! Highly recommend! Melissa K
  • Holly R. Dec 1, 2014
    Pest Control Services
    Verified Review
    Would use your services again!
  • Ernst B. Nov 29, 2014
    Pest Control Services
    Verified Review
    We are very satisfied from the service of First Inspection company . First we had a free estimate with Bret Anderson about termite wires in one room. He was knowledgeable and gave us clear explanation of the proposed treatment. Only one day later we received by e-mail the proposal. The price was fair. We signed and 9 days later we had already a treatment.
  • Rita R. Nov 23, 2014
    Pest Control Services
    Verified Review
    I sent a request in almost a month ago and still have not heard from them. I am not sure if they check this site or not. I think it's a good idea to reach out to customers if it works...But alas I am still waiting. I thought their rate was good.
  • Kristin F. Nov 22, 2014
    Pest Control Services
    Verified Review
    They did a quick and efficient job. Had a bad black widow problem and haven't seen any sight of one since, three weeks later! Thank you Matt!
  • Veralin B. Nov 19, 2014
    Pest Control Services
    Verified Review
    My experience with First Inspection was exceptional. Matt and his staff were friendly and courteous also going out of their way to accommodate my situation. They were always on time and the office returned calls promptly. They were professional and affordable and the technician provided quality service.I would highly recommend this company.
  • Peggy M. Nov 17, 2014
    Pest Control Services
    Verified Review
    Great service and they showed up on time. I highly recommend this company~
  • Reg C. Nov 16, 2014
    Pest Control Services
    Verified Review
    Dave,from First Inspection came to my house and assessed what had to be done. He gave me a detailed explanation of what had to be done and when First Inspection would be able to start. John, who was the tech that did the drilling and spraying around my house did the job in a very professional and timely manner and was able to answer any questions that I posed to him. I felt very comfortable having First Inspection do the job and was very pleased with both Dave and John with the way they handled themselves and how they made me feel confident in what they were doing. The fact that they gave me a warranty in case the termites returned within a specified period of time ,made me feel better as well. Dealing with First Inspection was made easy by the pleasant front end staff, I believe her name was Sharon, who kept me informed when they would arrive at my house and sure enough, they were right on time. Thanks again First Inspection. This was great service.
  • Kristan W. Nov 8, 2014
    Pest Control Services
    Verified Review
    They were prompt, took the time to listen to my concerns and make sure they understood, and they were thorough. I felt like they paid attention to my needs and did a great job, even saying that if we have problems, they'll come back and do a touch up. I will definitely use their service again.
  • Walt H. Nov 6, 2014
    Pest Control Services
    Verified Review
    Johnny went above and beyond my expectations for a good service representative. He was prompt, efficient and knowledgeable about your products and how to put them to good use. I am quite impressed! -WH
  • Joseph S. Oct 23, 2014
    Pest Control Services
    Verified Review
    Matt did a great job, very knowledgable. Highly recommended
  • Mike S. Oct 21, 2014
    Pest Control Services
    Verified Review
  • Jesus M. Oct 8, 2014
    Pest Control Services
    Verified Review
  • Tom C. Oct 4, 2014
    Pest Control Services
    Verified Review
    Great service. Good company, knowledgeable, and helpful. Dave was very clear, and explained everything in a way I was able to understand. I have hired them to do my ongoing regular pest control.
  • Mike G. Oct 3, 2014
    Pest Control Services
    Verified Review
  • Erin F. Sep 10, 2014
    Pest Control Services
    Verified Review
  • Todd H. Sep 9, 2014
    I found some termites on my home, so I called these guys out. Great choice!!! They really know their stuff, have great prices, and are great clean cut guys! I liked these guys so much I now have them spray my home for bugs!
  • Taneasha M. Sep 4, 2014
    Pest Control Services
    Verified Review
  • Jayme T. Aug 29, 2014
    First Inspection has proven to be a savior for our home! Not only was there excellent communication and help over the phone, but when the technician came to help with our termite issue, he was extremely thorough and efficient. They showed up in the time slot we scheduled, they answered ALL of my many questions and there have not been any issues since. After the amazing customer service they showed to me, I now have them take care of my monthly pest control as well. I would recommend this business to anyone.
  • Hunter B. Aug 29, 2014
    My experience with First Inspection has been nothing but good. Very eperienced and knowledgeable in how to treat termites and other pests that may be bothering you. Able to explain things simply and honestly. I would recommend them to anyone!
  • Rich C. Aug 27, 2014
    Pest Control Services
    Verified Review
    First Inspection is a great company. The techs are a great group of guys. They are knowledgeable and friendly. First Inspection is willing to take the time to solve your problems. A lot of pest control companies rush through appointments, but First inspection takes care of you as a customer. I would recommend them to anyone having pest problems.
  • Rick W. Aug 27, 2014
    We have had First Inspection Termite & Pest doing our pest control and termite inspections for about 5 years and are extremely happy with their service. The folks in the office are very friendly when they call to set up or verify appointments, and are always willing to meet our time slot needs. The Technicians are all polite, well groomed, careful and very thorough with what they do. They summarize what they did, what they found, and any recommendations at the end of each appointment. They are without question the best pest control company I have ever used!!
  • Natalie H. Aug 26, 2014
    I have loved being a customer for First Inspection Termite and Pest. Dealing with the office to schedule appointments has always been an easy experience for us. They are so friendly and willing to work with my crazy work schedule! It is also comforting to know my two dogs are protected from the ants that enjoy living in our backyard because this company sprays our house! The technicians who have taken care of our pest control and termite treatment are very professional, hard working, and friendly. What a great company. First Inspection is the BEST!