I had purchased a very large quantity of IKEA furniture that I needed assembled. Charles provided a flat-rate bid for the job, estimating it would take approximately 5 hours. The job took two men more than double that amount of time, and I was not asked to pay one penny more for his extra time and effort - a true testament to his integrity. During the job, a small mishap occured, causing very minor damage to one of the furniture pieces. Charles immediately brought the issue to my attention, took full responsibility, and offered to replace the piece entirely at his cost. I thought this was entirely unnecessary, and Charles was able to repair the minor cosmetic damage perfectly. We have recently purchased a home, and I'm certain I will be using Journeyman Services again for a wide variety of jobs.