FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Shine is not always the cheapest option, but can be counted on for a consistent, detailed cleaning, each and every time.
- What is your typical process for working with a new customer?
We communicate through phone, email or text to find out what clients need and do a thorough walk through with the client before and after cleaning to manage expectations.
- What education and/or training do you have that relates to your work?
Shine's owner Bethany has been cleaning houses off and on professionally for more than 20 years, but officially created Shine Housecleaning in 2019.