- What should the customer know about your pricing (e.g., discounts, fees)?
I have pricing lists, depending on mats or deshedding, I charge anywhere from 10 to 30 $ more. More product and more of my time.
- What is your typical process for working with a new customer?
I enjoy having our fur babies to stretch their legs, running through my yard and home to release excess energy. This also creates a space for your pet to be introduced to new smells and feel connected to their new environment that helps build confidence every time they return for their spa day!!
- What education and/or training do you have that relates to your work?
I did an online certification class and my Aunt is on speed dial if I encounter a situation I am new too.