Tune Keys Piano Service
About this pro
Russell was right on time and scheduled for 2 hours. He ended up staying 3 hours for the same price just to make sure my piano was fully in tune. He was excellent, thank you!Aug 16, 2017Verified
An excellent piano technicianAug 10, 2017VerifiedRussell W.'s reply
Thank you, Robert. It was a pleasure tuning your Steinway.
Russell does a fabulous job of keeping our grand piano in tune!Jun 28, 2017Russell W.'s reply
Thank you, Cindy. I always enjoy the opportunity to tune the CCC floor piano.
Russ is a personable and caring person. He will take the time to assess your needs and deliver a high quality service regardless of the time it may take. Russ is knowledgable and trustworthy - I recommend him!Jun 28, 2017Russell W.'s reply
Thank you, Amanda. I appreciate your trust in my abilities.
He was very honest & upfront on the phone about his rates. He arrived on time and was very professional. He was very thrall getting the job done in a timely manner.May 6, 2013Russell W.'s reply
Thank you, Paddy. Your confidence in me means more than you know.
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- What should the customer know about your pricing (e.g., discounts, fees)?A maintenance tuning is $99. Repeat customers get a 10% discount.
- What is your typical process for working with a new customer?I like to ask some questions about the piano and its condition prior to making an appointment. There are some pianos that need special attention. I also like to exchange contact information at the time of scheduling an appointment.
- What education and/or training do you have that relates to your work?I am self-taught but have trained with one of the best piano technicians in the Valley.