Penguin Plumbing
Penguin Plumbing

Penguin Plumbing

Top Pro

Discounts available
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Introduction: Discover the Penguin Difference! We are happy to provide high-quality home services in your neighborhood! Penguin has been servicing Arizona with quality plumbing, cooling, heating, and electrical repair and installation work since 2011. We offer 24/7 emergency service and a 100% satisfaction guarantee. We pride ourselves on upfront pricing and are locally owned & operated by Arizona natives! Additionally, we offer a comprehensive VIP membership program, The Penguin Plan. This plan includes all your routine home maintenance visits to help ensure your systems are all performing at their best. The plan also provides you free service calls and repair discounts should you ever experience a home service emergency! Join the Penguin Family today!
Overview

Current Top Pro

Hired 41 times

Background checked

100 employees

10 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook, Instagram, Twitter

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

14 photos

Specialties
A/C services needed

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Very good 4.6

26 reviews

5
88%
4
0%
3
4%
2
0%
1
8%

Read reviews that mention:


Jana L.

Plumbing Pipe Repair

Great experience. Tech went out of his way to go across town to pick up a part that was difficult to find to complete the repair in a timely manner.
May 21, 2021
·
Verified
Will F.

Water Treatment System Installation or Replacement

Josh and Todd have been completely courteous and professional. Josh came out and explained that we didn't need an expensive loop put in and offered a better de-scaling solution that didn't cost as much as a traditional water softener. They replaced our pressure regulator and offered us year round maintenance for a very reasonable price. I wish every company was this friendly, knowledgeable, and professional.
Sep 22, 2020
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Verified
Bryce b.

Plumbing Pipe Repair

Responded fast and had an employee out the same day. Clog was cleared in 10 min. It took me three days of snaking before I called someone, for reference.
May 11, 2021
·
Verified
David H.

Plumbing Pipe Repair

Incredible staff from the scheduling call to the plumber that came out. I love this company and highly recommend them!!
Dec 21, 2020
·
Verified
Gena L.

Plumbing Pipe Repair

I messaged 4 pros and they were the first to respond, they called me immediately, and had someone out the same day. We had a new washer delivered by Home Depot in the morning that was supposed to be installed and the old one hauled away. They said they could t do either because our pipes looked corroded. The plumber sent out by Penguin Plumber knew exactly what was going on as he had a similar incident occur many times before. He said we did need to replace our pipes but he was able to take out the old one, install the new one (only using the hot tap for it) as he said the cold tap was leaking... and gave us a rough idea of what it will cost to replace our pipes. He made it work for us and didn’t pressure us to replace the pipes so we can gather our funds. Thanks to his honesty, prompt service, and professionalism, we have a new washer machine we are able to use, we were not pressured to replace the pipes that very day, and he got everything up and running in a way we can still wash clothing. When we get the pipes replaced, we will definitely use Penguin Plumbing again. They are friendly, helpful, and honest people. As new homeowners, we really appreciated it!
Dec 5, 2020
·
Verified
Credentials
Background Check

William Hallett

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    All our pricing is flat-rate and provided upfront. We charge by the job, never by the hour. All our quoted pricing includes taxes, workmanship guarantees, and warranties at no additional charge. ** We offer thumbtack customers a free no-obligation in-home estimate ** Our standard service call offer is $69 waived with any Repair * Restrictions may apply. Cannot be combined with another offer. Only Valid 7am-7pm Monday-Friday. Call for details. We offer 10% Off repairs, services and installation of new equipment for Teachers, Seniors, Veterans, Active Duty EMS, Fire, Police, Military, and Phoenix Children's Hospital Employees We offer 10% OffRepairs for Teachers, Seniors, Veterans, Active Duty EMS, Fire, Police & Military, and Phoenix Children's Hospital Employees

  • What is your typical process for working with a new customer?

    After you message us on Thumbtack, we will have a Customer Care Specialist reach out to you to schedule an in-home estimate. We do prefer to send a technician to your home to inspect your home service issues to ensure our professional technician can assess the issue and understand the full scope of work required. Your plumber will then provide you upfront pricing quotes for all repair options and will not move forward with any work until you have agreed on a repair and price.

  • What education and/or training do you have that relates to your work?

    Our techs are background checked, drug tested, and licensed. We also offer extensive ongoing training and promote continued education within each technician’s field of expertise.

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