FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer simple flat-rate pricing based on your space size and service type. No hidden fees, just clear, and upfront costs. Discounts are available for recurring cleanings and multi-unit turnovers.
- What is your typical process for working with a new customer?
1. Request: Customer fills out the booking form or contacts us directly. 2. Confirm: We confirm details, provide pricing, and set expectations. 3. Clean: Our team arrives on time and delivers spotless results. 4. Follow-Up: You receive a final walk-through or update, plus the chance to rebook or leave a review.
- What education and/or training do you have that relates to your work?
Our team is trained in detail-oriented cleaning with a strong focus on move-out standards, office sanitation protocols, and customer-first service. We also follow EPA-recommended cleaning practices.