6. ASAP Restoration LLC - Licensed General Contractor
- 21 years in business
- 89 hires on Thumbtack
- Serves Tempe, AZ
"EXCELLENT RESULTS!!! SOLID TEAM, CONSISTENT FOLLOW THROUGH!!!!
THIS IS WHAT WORKING WITH A CONTRACTOR SHOULD BE!!!
Josh Rudin and his team at ASAP RESTORATION completely restored our home after it was flooded. We are so happy we ended up hiring them. They knew how to work with our insurance company and were always delivering a great quality job on time. Jason was our Project Manager and I know we couldn't have gotten through all of this without his help as well.
Everything from sheetrock to drywall and painting to door trims was well done. We got to know the staff well, and they were such nice people with good work ethic. ASAP also has great sub-contractors. We couldn't be happier with our kitchen and bath cabinets and countertops. They recommended great quality products and have the right professionals for installation.
I'm in the design business myself and had never been through an experience like this with flood damage. I can't say enough about the professionalism and follow through from ASAP.
I would and will recommend them to my friends and family.
Also important to note, if they have a point of view on something that would look better, listen to them, they know their business. We went back and forth on a few finish options and whenever I took their advice, I was happy with the end result! I may be a designer, but I believe you can always learn something new if you stay open!
Here's the reality check. You as the customer have to do your homework too. Don't expect them to bring you lots of floor samples and counter top samples and cabinet samples. That is time consuming and not part of their job. But do feel free to ask them for advice on where to go to check out materials, they have great sources!!
My opinion is, when you go through something like this, you have to take the time to understand what your insurance company is willing to pay for. Talk to your adjustor if you have questions. And once you know, for example, what your budget is for kitchen countertops, go check out material pricing at Lowe's. Then you can have a reasonable conversation with your contractor. If you don't do your own homework and just leave it in your contractor's hands, you will be fine - just don't complain if it isn't exactly what you imagined. Hiring a contractor is a 2 way relationship. If you don't do your part, you shouldn't complain unless something is actually installed wrong.
We are very happy with all the work performed by ASAP!!
SO GRATEFUL TO ASAP RESTORATION FOR MAKING OUR HOME BEAUTIFUL AGAIN!!"