|Sunday||5:00 a.m. to 12:00 midnight|
|Monday||5:00 a.m. to 12:00 midnight|
|Tuesday||5:00 a.m. to 12:00 midnight|
|Wednesday||5:00 a.m. to 12:00 midnight|
|Thursday||5:00 a.m. to 12:00 midnight|
|Friday||5:00 a.m. to 12:00 midnight|
|Saturday||5:00 a.m. to 12:00 midnight|
Express Moves Moving Company
About this pro
8 years in business
638 hires on Thumbtack
the whole team was great. They were very professional, went out of the way to help. Robert came and inspected before the move to suggest what we needed. he came on the day of moving to start everything. Eugene and Josh came with their team to help us move. some of the larger items were not packed, and they did pack those for us. they were very courteous, polite and moved very quickly and efficiently. they also dismantled, whatever was needed and assembled back in the new house. Not one item was scratched or broken. I had a lot of delicate and heavy items, and all were moved very efficiently. They are all very hard working and were very helpful. in the new house they placed the items where ever requested as well as moved them to another place if needed. They helped open up the carpets etc or anything else we needed help with. Since it had got late we let them go but later realized that we could not assemble a table ourselves. So Eugene came back and assembled the table for us at no extra cost. ours was a big move with two trucks, and multiple and multiple rounds of the pickup. And it was completed most professionally to our satisfaction. I would highly recommend them. thanksOct 17, 2018Verified
These 3 gentlemen were amazing Asking good questions on where I wanted boxes, or furniture placed, didn’t let me move my own clothes in the hangers! They are there to make my move smooth and pleasant especially with the California King poster canopy bed that needed dissembling and reassembling. A new recent purchase 10 years on my wish list. Highly recommendedAug 14, 2018Verified
All info on move such as major furniture pieces and number of boxes was shared. A 2 man team was scheduled. Then day of move there seemed to be indecision with Express so a larger truck and 3 men was planned for later in afternoon. That part frustrating. However move with 3 man team went very well. Courteous, steady and fast. Overall pretty good.Jun 29, 2018Verified
Even though this was scheduled 2 weeks ahead, the movers didn't show up until 65 minutes after the appointed time. Since we were on a tight schedule, my wife and I (both in our mid-60s) had to unload most of the 16 ft moving truck by ourselves. The one younger mover seemed to know what he was doing but he brought along a "I'm just a mechanic" helper, possibly a relative. They worked the remaining 25 minutes to offload the larger furniture in the truck. To say that I am disappointed and angry would be a major understatement. We were charged $75 plus tax for their 25 minutes of very-late work. I am attaching two photos of where we were in the offload when they finally showed up at 0835. One is the storage unit and the other the van as of 0835, 65 minutes after the 0730 contracted start time. The older gentleman said it was a "scheduling error," which was not credible as company text the previous day indicated the move time and location was "all set." Tonya at the company said she would look in to this and get back to me shortly. That was two days ago. Not recommended!Aug 17, 2018Verified
Excellent! Excellent! Excellent! I needed movers relatively last minute and accepted a bid from this company, with 1 truck with 4 guys, when they arrived (early) they had 3 guys with one additional en route. I walked them around and told them what I needed, he immediately called the 4th guy and told him he didn’t need to make the trip because they could handle without him (which surprised me) The initial quote was given for 2+ hours with a possible third, these guys got all my stuff and even some extra things I threw at them last minute and undercut the price quote they gave, beat the time estimate they gave me and were completely careful, professional, courteous and great to work with. Gene, Jalen and CJ were so good; I seriously considered trying to book them on the spot to do my next move which will be in 1-3 months.Jun 29, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Our specials range from $55 to $120 depending on the time of year and conditions. We are very competitive with our competition pricing. Lastly, we are extremely fair.
- What is your typical process for working with a new customer?We like to match the speed of our customers to make sure we are all on the same page. We want to completely understand the needs of our customers so we can provide that outstanding service they are expecting.
- What education and/or training do you have that relates to your work?We have several different branches to help us out..... on the customer service side we have over 20 years of dealing with the public with emphasis on customer satisfaction....... on the moving side we have over 10 years of proper furniture moving under our belt....... on the travel side we have over 40 years of driving experience. We train all our movers on proper techniques as far as packing, loading, unloading, heavy item handle, wrapping items etc.....