FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Because of the individualized nature of our service, we use an hourly rate when determining pricing of our services, this may exclude any parts unless specified. However, we are happy to work within any reasonable budget.
- What is your typical process for working with a new customer?
I like to speak with them over the phone and in person, getting an idea of exactly what their needs are, so that I may provide them the best service possible.
- What education and/or training do you have that relates to your work?
I attended school for Electrical and Computer Engineering, I also have several industry related certifications including a CCNE, MTCNA, MTCTCE, Microsoft Office Certified Professional, Network Security+, HIPAA certified, Ruckus WLAN Engineer.