Philemon set up my notebook, upgraded the operating system, transferred files, installed a virtual machine so I could access a financial program, installed several security programs and a new version of Microsoft Office.
He spent many hours solving difficult problems, many of which resulted from the manufacturer installing the wrong or outdated drivers. There are still some minor bugs but I am in contact with the manufacturer which is the only source of correcting these minor problems.
Phil is an extremely personable IT professional and explains what he has done in a clear and direct fashion.He was recommended to me by my ISP and is much more familiar with their protocols than any of their tech reps are. He explained how some of their advice was simply incorrect and fixed problems that not only they could not answer but, in fact, created more problems.
It was difficult and tedious work, but he proceeded patiently and directly and returned several times and also contacted me by remote and solved several problems and did not charge me for the extra time.
He works tirelessly despite a very challenging personal and professional schedule. I could not recommended a better IT professional.