FAQs
- What is your typical process for working with a new customer?
We like to take the time to educate our clients on how they can save money and protect their most valued investment. Their home... Most of our clients enjoy our quarterly and semi annual window cleaning plans at a reduced price so they can enjoy being surrounded by beautiful views, all year round, rain or shine. Mostly shine, it is Tucson after all! After visiting our website and receiving a free instant online estimate with visual aids for accuracy. We confirm appointments and introduce ourselves even if they are booked solely online. iQ Window Cleaning believes in taking advantage of technology. Not just because we care about our business, but because we care about you. When we first arrive. We will make sure to alert you of our presence and introduce ourselves before performing any work. Then we will start on the outsides of your property by removing and numbering all screens. A class room trained and experienced technician will clean the screens because you can't have clean windows with dirty screens. There's just something not right about that. Call us crazy! While the screens are being cleaned or shortly after, depending on staff availability and scheduling. Your exterior windows will be cleaned to paneless perfection. Depending on the technique required, we will either use the water fed pole technology which will leave your windows absolutely perfect. So clean you will think they are open. If the windows require more than what the waterfed pole technology can offer, we will first wet the window with professional hypo-allergenic solution that will make your windows sparkle and smell fresh... We then scrape the glass to remove any pollen, paint, bug marks, etc. We only move the blade in one direction on wet glass to prevent any scratching. We then re-wet the window with solution and squeegee clean the glass. After that we will whip out a lint free micro fiber towel and touch up any water left over. After moving from one corner of the property all the way around, we will then move inside and start the interiors of your windows. This gives us an opportunity to see anything that may need touched up on the exterior glass. Before entering your home, your technician will always wear protective booties and will lay towels in front of windows to prevent any carpet or floor staining. Once your windows are cleaned and your home just looks and feels great, we will put the screens back on and pick up after ourselves. Making sure to leave your home or commercial property better than we found it. After you have seen the results and approve completion of the job, we can accept credit card payment onsite and instantly send you an invoice receipt. Too busy to call and schedule an estimate or simply just can't be there? No problem. There's an app for that. Just visit our website right now and get your free estimate online. You can even book online too.