I’m pretty proud of what we’ve accomplished so far. Like how easy we’ve made it to hire a professional when you need one. And the breadth of services we offer. (I mean, handymen and mermaids for hire? That’s pretty cool.)
But most of all, I’m proud of the talented pros on our platform—the ones who show up day after day, delivering quality, dependable service. They’re the reason customers feel good about using Thumbtack and the reason millions of people are getting more done, every day.
We’re constantly asking ourselves how we can continue to support pros in delivering these high-quality customer experiences; asking what customers need to feel confident. We wanted something that would symbolize our commitment to customers and confidence in our pros. So we came up with $1 Million Property Protection through our Thumbtack Guarantee.
With the Thumbtack Guarantee, damage to customers’ eligible property is covered up to $1 million. It covers more unique services than any competitor, making it the broadest guarantee in the business.* That’s some serious peace of mind.
At the end of the day, it’s about the confidence you feel when you hit that “hire” button. Because, above all, we’re dedicated to ensuring you have an outstanding experience getting things done with Thumbtack.
*According to our legal team, I should mention that the Thumbtack Guarantee does have some restrictions—it is a million bucks, after all.