Hardwood floors are luscious. They’re contemporary and clean, while giving you infinite style options with the use of floor and area rugs. Plus, they’re a surefire winner when it comes to hooking homebuyers. Before you dive into the construction process, know how to hire the best installation pros around. Eric Adams of Eric Adams Flooring (a highly rated pro on Thumbtack) serves the greater Austin, Texas area and is here to offer you his insider view on hiring the right pro.
What are the questions to ask before hiring hardwood floor installers?
Before you even talk with them, make sure they are insured and can provide references and can be trusted in your home! There are a million flooring installers out there, but there are only a few good ones, Eric says.
Good installers pay attention to the smallest details in their installation. Here are specific questions to know what you’re getting:
- When laying out the wood floor do you mix the planks so the color variation is even?
- Do you space out the planks in the wood floor when installing to make it look even?
- Do you properly prep and level the subfloor before installation?
- Do you leave the proper expansion?
- Will you cover the furniture in my home while working?
- What type of adhesive will you be using?
- Will you clean up the job site when finished?
What benefits do new hardwood floors offer?
As Eric says, everyone knows that everyone loves hardwood floors! You can’t go wrong putting them in your home. Whether you’re just moving in or planning on selling, they give your home a warm, inviting feel.
How long does the average job take?
It always depends on the size of the project, explains Eric. An average house ranging from 1,000 to 2,000 ft.² of flooring normally takes 2 to 4 days for wood floors, around 4-7 days for tile. We like to be efficient, he says, but more importantly we want the project to turn looking out great.
How much do new floors cost?
Cost completely depends on the project. Eric likes to come out and personally look at every potential flooring project to give customers a full and accurate quote from the beginning. We’re not the cheapest, he says, but we’re not the most expensive and we offer high-quality installations and lifetime warranties.
What happens once Thumbtack clients book your services?
We aim to make the process from start to finish as smooth and easy as possible, says Eric.
After an appointment is booked, Eric does a site visit to the house and goes over all the details with the client to make sure everyone is on the same page, and they can deliver exactly what the client wants. Once everything is agreed on, a deposit is required to book the installation date with documentation of all transactions.
On installation day Eric arrives with his crew to review the project with them one last time. During the process, he’s available to customers day or night for questions or concerns. Upon completion, they go over the maintenance of the flooring with the customer. Once the client is pleased with the work, the remaining balance is settled.
What do you wish more new clients knew about the process?
It’s important to remember this is a process, he explains. Like any construction project, things don’t go exactly as planned every time. At the end of the day, we make sure everything is right and everyone is happy, says Eric, but there are a million variables doing any home or commercial construction project. Fortunately, we’ve gotten pretty good at dealing with most situations, he says.
What are signs that you’re dealing with a good company?
Good communication is the key to dealing with any trade. Of course they need experience and expertise, but at the core you want to make sure they understand what you expect out of the project.
Look for a company that takes pride in their work, and a company that makes time for you before, during, and after the process!
My favorite floors are the ones that give us a challenge, says Eric. He loves installing the ones his customers get excited about. When he sees customers completely love their floor, those are his favorite.