When Holly moved from San Francisco’s Mission District to her new home in the Inner Sunset, she knew to turn to Thumbtack, as she is a Thumbtack pro offering ballroom dance and storytelling services. Holly’s move was simple – she just needed her bedroom furniture and a few boxes moved, so she was looking for a pro who could move her items the following day.
Within a few hours of submitting her request, Holly received a quote from Rudy of Jeanine’s Relocations. Rudy mentioned that he would be nearby for another move and could easily add Holly’s move to his agenda for the afternoon. Holly texted Rudy to let him know she was interested, and had a brief phone conversation with him to discuss logistics.
Holly felt comfortable hiring Rudy right away. The moving company had good reviews and offered a reasonable price. Holly said the movers were very professional on move day and were able to easily complete her cross-city move. She left a five-star review, saying “The gentlemen were efficient, polite, and tidy … they moved me in a flash. I will tell anyone I meet to call them.”
Customer: Holly Gundolfi
Pro: Rudy of Jeanine’s Relocations
City: San Francisco, CA
Service: Local Moving
Here are a few things that made Holly’s experience so positive when hiring a mover on Thumbtack:
- Talk to your mover on the phone. Discuss your moving and packing needs via phone to understand how the mover plans to address your unique needs. Phone conversations are a good indicator of professionalism and help build trust.
- Read past customer reviews. Holly felt comfortable hiring Rudy because she read glowing reviews from past customers. Reviews can give you a sense for punctuality and professionalism.
- Confirm the price quote. Holly thought $45 was an especially good deal, so she reached back out to confirm the price.