When Noa, a recent grad from UC-Berkeley’s Haas School of Business, needed to move her family from one apartment to another, she turned to Thumbtack to find local movers. Noa submitted her request for movers on a Sunday evening at 8PM and within a matter of 30 minutes, she had already hired Anthony of Webster Family Moving.
Noa says she felt like she could trust Thumbtack because we asked the right questions upfront. Through the request form, Noa was able to state the size of her move (1-bedroom apartment), distance (less than 10 miles), and number of boxes (10-20). She could also let the movers know about the number of flights of stairs and elevator availability.
After sharing this info, Noa’s request was sent to movers in the San Francisco area. It took Anthony of Webster Family Moving just 15 minutes to respond with a custom quote. Anthony’s quote included the cost of two movers and additional supplies like wardrobe boxes, shrink wrap, and packing supplies. Anthony also offered complimentary furniture disassembly and reassembly.
Noa decided to hire Anthony because he had several glowing reviews. She says the move was easy and took a total of six hours, with Anthony staying in constant contact throughout the move. Noa was satisfied and left Anthony her own glowing review: “The movers were professional, nice, and quick. We will definitely use them again!”
Customer: Noa Elan
Pro: Anthony of Webster Family Moving
City: San Francisco, CA
Service: Local Moving
Price: $105/hour (two movers)
Here are a few things that made Noa’s experience so positive when hiring a mover on Thumbtack:
- Use the Thumbtack messenger to communicate with pros. Noa and Anthony communicated in real-time through the Thumbtack messenger to discuss logistics and the timeline for move day.
- Ask the mover about additional services. Noa used the Thumbtack messenger to ask Anthony about a stop at a second location to pick up a chair and chaise lounge. Movers are usually willing to make a few extra stops for a nominal fee.
- Discuss move day logistics. Noa and Anthony agreed to meet at 10AM on move day and swapped cell phone numbers so they could remain in touch. This was helpful when Anthony ran into some traffic and texted Noa to let her know he was running late.