At Thumbtack, we’re here to help you start the new year right. We know that running a small business isn’t easy, and we’re taking big steps to ensure growing one on Thumbtack can be.
Our updated Thumbtack Help Center is a one-stop shop for all your Thumbtack questions, so you can find answers quickly and get back to doing what you do best.
We analyzed feedback from support calls, tested new features, and researched tirelessly to understand what would best serve your business today, and what you might need help with tomorrow. Here’s what you’ll see:
Watch What Works
Rather than writing a how-to manual that you’ll never have the time (or desire) to read, we’ve created a host of short instructional videos to guide you through everything from everything from buying credits to setting up and troubleshooting your account. Consider it a quick and easy education on all things Thumbtack—so you can get your questions answered fast.
Get Info on the Go
Over 70 percent of pros use the Help Center from a mobile device. We know office hours aren’t always possible, and you shouldn’t have to be behind your computer to find the information you need. So to make answering those questions easier, we’ve focused on building a Thumbtack mobile experience that’s better than ever.
Find Answers Faster
Our streamlined design makes finding what you’re looking for fast and intuitive, including an intelligent search feature that instantly recommends articles as you type.
Share Tips and Give Us Feedback
We’ve expanded our selection of step-by-step guides, tips, FAQs, and feature insights, and we’ve shortened the URLs, making it easier to share or save Thumbtack tips. And we’re adding resources and making enhancements as we go—our improved suggestion box makes it easier for you to let us know what is and isn’t working.
Here’s to easier and faster than ever in 2017.