Charlotte's Webb Investigations
Charlotte's Webb Investigations

Charlotte's Webb Investigations

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Introduction: Charlotte's Webb Investigations provides criminal defense investigations, Family Finding, locate missing persons, process service, heir and asset searches. We also do background searches. We are a licensed Private Investigation Company. Our prior experience working in mental health, child welfare and public criminal defense investigations, handling complex levels of Investigations makes us stand out from others. This varied background allows us to interact with individuals from all walks of life ensuring due diligence is done. We are familiar and comfortable with the various communities throughout the San Francisco Bay Area and Peninsula. We offer Spanish speaking staff to assist you and have access to other translators as needed. Helping clients get the results they want while not spending unnecessary amounts of money. We provided skilled and detailed attention to each case whether its serving a document, finding a missing family member or completing an investigation for the defense of a murder suspect. We treat our clients like we want our family members to be treated. We provide practical approaches to make sure that the client isn't wasting money nor our time. We use state of the art resources to ensure we maximize our services on your behalf. Understanding the various populations in our community is something we pride ourselves on.
Overview

Hired 112 times

Background checked

5 employees

9 years in business

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, Square cash app, and Venmo.

Top Pro status

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2019

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2017

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2016

Featured Projects

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

65 reviews

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Read reviews that mention:


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Tamara G.
Oct 18, 2019
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Hired on Thumbtack

Hired on Thumbtack

Charlotte Web was extremely professional, knowledgeable, a great listener, Pleasant to talk to, and provided many options that I can use. She had a wealth of information that was extremely helpful for me. I particularly appreciated her candor and straightforwardness regarding this legal matter.
Legal Document Preparation
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Lisa O.
Jul 26, 2018
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Hired on Thumbtack

Hired on Thumbtack

Absolutely the BEST!!! Charlotte was very prompt and responsive. Our law firm is out of state and she made the transaction quite simple, even made sure to submit the documents according to CO rules. I would highly recommend her services!!
Process Serving
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Devin K.
Feb 6, 2017
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Hired on Thumbtack

Hired on Thumbtack

Charlotte was personable yet professional, very affordable, and she left me feeling good about my taxes. She also had great suggestions for how to improve my business banking and maintain better records for future preparation.
Business Tax Preparation
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Chardriana S.
Jul 1, 2018
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Hired on Thumbtack

Hired on Thumbtack

I'd hired her before because she got my person served same day within a few hours, and this included a person search. This time, she not only met my expectations, she exceeded them! I had my information ready and she was able to pick up my documents from one side of town, come to the other side, and retrieve my payment in 3 hours. Im sure eod isn't typical. I know things happen. But she always seems to have good luck and a sunny disposition. Someone else was willing to do it for less, sure, but it's that extra level of service that will always make me willing to spend the extra.
Process Serving
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Gren D.
Feb 25, 2019
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Hired on Thumbtack

Hired on Thumbtack

She made the experience convenient by picking up necessary documents to be served and returning proof of the service. The service was performed in a professional and timely manner. I would definitely recommend and use her services again.
Process Serving
Credentials
Background Check

Charlotte Epps stowers

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Investigative work has a $85 hourly rate with a minimum of 4 hours plus expenses. Asset searches begin at $ 150 and unclaimed asset services have a 10% fee.

  • What is your typical process for working with a new customer?

    I provide a free consultation t make sure that I can meet the clients needs and that we are on the same page. Next I have the client complete a contract so that we have a written agreement for services that outlines who is responsible for what and exactly what services will be provided. Process service doesn't require the contract but does have a client intake form that is completed. Process services has out of county fee's in addition to the regular fee if the service is in a different county than originating from. A retainer is required for all services.

  • What education and/or training do you have that relates to your work?

    In addition to working as a Public Defender Investigator, the qualified manager, has completed a degree in Criminal Justice as well is a memeber of CDIA. Prior to her work as a Public Defender Investigator she worked for Children