FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We produce at a high production level. We make commercials for TV, Web, etc. These videos tend to be a lot more involved with a much larger team. It's a multi-step process all the way down to Visual FX, etc. We can work within reasonable budgets. We aren't the right fit if you're looking for the cheapest video. Our focus is quality. Everything we make has to be live up to "Next Level".
- What is your typical process for working with a new customer?
The first step is we need to get to know what kind of a project our clients have in mind. We'll schedule a phone or video call for this, unless it's more convenient to meet in person. This doesn't always work because we work across the USA. We are based in CA, though. After we have a good idea of the concept and ideal budget, we'll take a few days and put together an estimate. It's an involved process, so normally you can expect it to take 2-3 days. We do our best to cover every detail. The more specifics we can cover in our first meeting, the more accurate the estimate can be. After we collect the deposit, we can schedule the shoot and get the ball rolling on Pre-Production. From there we go through the rest of the production and post-production process.
- What advice would you give a customer looking to hire a provider in your area of work?
Keep in mind that producing video right is not something that's learned overnight. It's a very involved, highly skilled process. It's time consuming, etc. Unfortunately there are many video-makers out there that greatly undervalue themselves. What you don't know is that some of the proposed budgets require them to work for less than $5 per hour. Remember that a highly produced video with a reasonable budget has a shelf live of at least 3-5 years. It can be put into multiple formats to reach customers in many different mediums. It's always better to make a video right the first time than to try and produce cheap video. There is a limit to "something is better than nothing". If your brand is well established and respected, a poorly produced video can actually hurt that reputation. If you end up working with a solo professional at an extremely low budget, please be respectful of their time as best you can. We don't recommend this practice, but felt it was worth mentioning.