Pavel had recently worked on a separate computer issue & was great, knowledgable and efficient for this project, as well. For the very sick iPhone project,(this one,) Pavel came to the house, made the repair proficiently, meticulously. He's a congenial project manager. I like to have him around: he'll answer all my geeky questions. On this house call, he actually shared with me a trick or two on how best to use my newly repaired iPhone 5s. Thanks Pavel!