FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing in the private investigation industry is extremely subjective. There are fixed rates and hourly rates. The hourly rates span from what seem cheap to what may seem outrageous. With a fixed rate, one has no idea how much they are really paying someone per hour. Some jobs only take a few minutes and you could get stuck paying hundreds of dollars. I charge one price per hour for everyone, no matter the job. My time is the same no matter what I am doing or for whom I am working. I work swiftly and efficiently and I don't charge for little things. I don't charge for office supplies or mileage (unless long trip, noticed given first) or many other cost of doing business items. I have never had a complaint about being charged too much. Most clients are surprised at the value for their money and some are so pleased a gift often arrives when the case is completed.
- What education and/or training do you have that relates to your work?
Yes, I am an active member of the California Association of Licensed Investigators (CALI). CALI host monthly training meetings and biannual training conferences. I am also a member of the Placer County BAR Association. They also host frequent training sessions which I regularly attend. I also attend the monthly Federal Defender training sessions and classes held by the California Narcotic Officers Association. In addition to attending all of the regular training classes, I also subscribe to Private Investigator magazine for industry articles and updates. I actively participate in discussions on LinkedIn and the CALI email list serve. All of these resources keep me apprised of the latest laws, rules, and trends relating to the private investigation industry.
- What advice would you give a customer looking to hire a provider in your area of work?
When looking for a Private Investigator, make sure the investigator is properly licensed and a member of a professional association. Professional associations will assure you that the investigator maintains a certain level of continued training and education. It is also important for the investigator to have experience in the area related to your needs. Like many professions, private investigators have specialized areas of practice. Take the time and look for the person that fits your needs, don't settle for one size fits all. Once you have located the right investigator, it is important for each of you to spell out all of your needs and requirements. The investigator should also have a written retainer agreement with all of his or her fees and expenses. Make sure all of your needs are on that agreement and all costs are disclosed. Much like selecting an attorney or physician, a personal conversation and developing a level of trust goes a long way in selecting the proper investigator. Much like picking the right tool for the job, selecting the right private investigator for your job will make sure your job is completed properly.