We called Zepo Labs for the control of a squirrel that had made a nest on our roof. Within a short period of time we got a call back from Brent Lopez. He immediately scheduled an appointment to meet later that same day. He later called back with a time of arrival! Brent was super prompt, evaluated the situation and presented a few options and recommendations! Brent was very courteous, very professional, knowledgeable, and had a really good presentation and future options. "A Good Guy!!" In a short time, Brent did alleviate our problem to our great satisfaction!! "Job Completed!!" If we ever have any future problems with rodents or the like, or other, we would certainly call Zepo Labs again and request Brent Lopez!!! We would also recommend Brent Lopez to our neighbors and friends!!! Thank You Brent! Regards, Mel & Melissa K.