8. Shleppers Moving & Storage
- 40 years in business
- 28 hires on Thumbtack
- Serves Buena Park, CA
"My girlfriend and I moved from Brooklyn to Santa Monica last month and after spending hours pouring over our moving options (honestly, we prob spent 10 hours reading reviews and calling around for quotes) decided to go with Shleppers. Honestly, besides the decision to finally move to California, it's almost certainly the best choice I've made this year!!
Our experience started with calling Shlepper's back in New York. Unlike the customer service reps we spoke with at competing companies, our representative took the time to understand the intricacies of our move. Where every other firm merely wanted to know how large our apartment was and made 'educated guesses' about needed resources and pricing accordingly, the Shleppers team had us walk through each of our substantive items to get a better understanding of our exact needs and properly match the 'crew' to the job. Now I'll be honest, the initial quote we received was not the cheapest among the mix, however, any hesitation we had about spending a little more cash completely went away on 'pick-up' day.
The truck arrived in front of our third floor Brooklyn walk up and out the truck came perhaps the four most agile, motivated and capable moving men I've ever come across (and I've probably moved 6 times in 10 years). Despite the fact we have some ENORMOUS custom-made pieces the team disassembled, packed and transferred everything to the truck in about three hours (my girlfriend and I had a bet how long it would take before they got there and we thought it would be no less than 6). They wrapped each of our pieces with an abundance of care, making sure to even supplement the bubble wrapping I did on boxes I had personally packed the day before.
A fun tool and something I'd never seen on any move previously were the team’s use of a modern database tool to enter and track each item as it was being loaded. Well, after the whirlwind pickup, we tipped our crew and jumped on a flight to CA, relatively sure our stuff would arrive in the same condition as when shipped.
Well, we had some problems with accessing our LA apartment and subsequently, our belonging’s arrived in town before we could accept delivery. The Shleppers team was entirely transparent about the process and arranged for storage of our stuff until we could provide them a place for delivery. While we initially thought it would only be a day until we could get into our new apartment, it turned out to be closer to a month, so by the time ‘drop-off’ day arrived we were a little nervous about the condition of our stuff. Well, as each item started being offloaded, we realized there was absolutely no need to be worried, with the only thing the worse for wear being some of the fresh spices we packed (I know, I know, packing fresh spices for a transcontinental move was almost certainly not a good idea).
While Shleppers is definitely not a cut-rate shipping company, I have absolutely no reservations about recommending them wholeheartedly. Seriously, these guys are professional through and through and are the first call I make before my next move."