FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward: fair market rates backed by expert craftsmanship. You’re not just paying for labor—you’re investing in lasting quality. Many homeowners in Southern California lose money redoing work done by unlicensed crews; we help you avoid that stress. With us, there are no hidden fees. We’re fully licensed, bonded, and insured, giving you complete peace of mind from day one.
- What is your typical process for working with a new customer?
🪑Furniture Assembly Once we receive your request, we respond within one business day. After you share details about the type and quantity of furniture or equipment, we’ll let you know how much time the work will likely take. In some cases we can give you an upfront price; in others, the job is billed hourly. Project scope, details, and scheduling can all be confirmed remotely. Once financial terms are agreed upon, we’ll ask you to confirm the service address (and parking info, thank you!). Please make sure the items are already placed in the room where you want them assembled. If moving is required, we can assist. 👕Closet Assembly & Installation If you’re purchasing a closet, we can guide you remotely based on your space measurements. We also work with trusted suppliers. If your closet comes from another provider, please check that all boxes are present or provide us the supplier’s packing list. Closet installations are billed hourly since they are often custom projects—irregularities in walls or floors may affect installation time, since we sometimes need to use shims, fillers, or cabinet modifications on-site to ensure a proper fit. Occasionally, when installing pre-purchased closets, we discover mismatched dimensions. In such cases, on-site customization may be needed, which requires additional time. 🚪Kitchen Cabinets We can help you choose cabinets remotely if you provide space dimensions. We work with reliable manufacturers, but if you already have cabinets, we’ll need layout drawings, appliance specs, and info about walls and floors. If you don’t have this information, we can schedule an on-site estimate. After confirmation, we’ll ask you to verify the service address (and parking info). Within 24–48 hours, we typically provide proposals based on your preferences or your designer’s plan. Once the final design is approved, we issue an invoice for materials and labor. At every stage we keep you updated on production, delivery, and installation timelines. During work, we use protective shoe covers (or change into clean shoes). Masks can be worn upon request. After the job is complete, we tidy up the area—sweeping floors, collecting debris, and disposing of it in your home’s trash bin if needed.
- What education and/or training do you have that relates to your work?
TURIN CABINETS is a licensed, bonded, and insured contractor in California (Contractor License #: 1142118, Contractor License Bond #: 100976308, General Liability Policy #: IBL-F33ZNQ5PCC). We meet all local building standards and safety requirements, so our customers can feel confident their project is in professional hands. All of our team members go through in-house training to ensure consistent quality, attention to detail, and compliance with California standards. We emphasize craftsmanship, safety, and clear communication at every stage of the project. As the founder, I bring both technical and hands-on experience: my background includes engineering education and over 20 years of practice in woodworking, furniture production, and cabinet installation. This combination of formal training and real-world experience shapes the high standards we uphold as a company today.