FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Local moves are charged hourly. All equipment and basic supplies are included in the hourly rate. State mandated drive-time rules apply to all local moves. 3-4 hour minimum set for all moves. Statewide moves are charged as a flat rate based on the mileage and details involved.
- What is your typical process for working with a new customer?
For small to midsize moves, our simple and easy to use online estimate form (see link above) gives us all the info we need to make a solid plan for your move. Our booking process is 3 easy steps. 1. Simply fill out and submit our online estimate form. Once received our friendly office staff will quickly respond with an email containing the estimate and break down of the services. 2. Once the quote is accepted and the details are worked out, a hold will be placed on our calendar, an email will be sent to you outlining our move terms, and a $100 deposit will be requested. *This deposit will be subtracted from the total amount charged at the completion of the move. 3. Once the deposit is received you will receive an email confirming your move date and time, details about the move and helpful tips for preparing for move day. We will be anxiously waiting for our chance to take care of you. *For larger home or office moves, one of our friendly estimators will come and do an onsite visit and collect all the necessary info to provide a proper estimate for your move.
- What types of customers have you worked with?
We work with many of LA's top real estate agencies. We perform moves regularly for several entertainment companies including Nickelodeon, Sony and Live Nation among others. We perform moves for families, couples, single folks. We love performing for our community here in Los Angeles.