Serge arrived right on time. After evaluating my 185 gallon fish tank he went right to work. Serge had all the equipment needed to fix my problem. He answered all my questions in a friendly and professional manner. I highly recommend Serge and company for all fish aquarium needs.
In this day and age, I rarely have the opportunity to witness truly excellent customer service. Well, Max from Neck Deep Aquatics impressed me with his customer service! Not only did he come out to check out our aquarium on a Sunday, he was back the very next day to thoroughly clean our extremely dirty tank. Then he added two fish, two snails, rocks and plants. Afterwards my whole family was completely amazed by transformation! Max was professional, friendly, and very knowledgeable. We are so pleased with the service and will use him in the future every time we need help with our aquarium!!
At issue were two very large aquariums at two business locations. One aquarium was supposed to have been maintained by another vendor on Thumbtack but for 4 months this aquarium was filthy. The other huge aquarium had just been set up by the same vendor and all but one saltwater fish died within 3 weeks despite this vendor going out to "remedy" the situation. The previous vendor has not offered to refund payments for maintenance of the established aquarium or the expensive and now dead fish he placed in the new aquarium. So, after several texts with Brian Freeman of Reef Mechanics, he offered to come out for "no charge" just to try to save the 3 surviving fish. Moreover, Brian came out at no charge and examined both of the aquariums and made solid suggestions about the state of the water, additional equipment and the type of saltwater fish that would be compatible to re-stock the aquariums. He also submitted a fair bid for maintenance services. Brian responded quickly, gallantly and professionally to the dire situation and is now restoring our aquariums to a healthy state and procuring replacement fish that are hardy and healthy. Brian is knowledgeable, personable and competent and we are lucky to have found him through Thumbtack!
We love our fish tank! Jason is very professional and knowledgeable. He's very passionate about his work and is always finding ways to get more creative with its appearance. I would highly recommend him for an aquarium install and/or weekly maintenance, he is our go-to guy!
Steve was awesome! He had all the equipment to drain my aquarium, secure my fish in a safe and stress free environment, and transport everything successfully.
The best part is that Steve was very careful to preserve the water so my fish won't go into shock after the setup.
I raised my fish since they were very tiny, and they're very large now. So it was critical that I don't lose any of my fish through mishandling them.
Steve was very professional. I will definitely call Aquatic Design for my next move. I also elected to have them continue services on my aquarium monthly.
Jared cleaned my 36 gallon freshwater fish aquarium. He did an awesome job and it is so clean and clear!! He knows a lot about fish and aquariums and has very a very friendly manner and is very professional and efficient. We are going to follow up in a couple of months. I highly recommend him.
Alexander custom built me a 650 gallon living planted aquarium and it looks like a Takashi Amano aquarium. He was very professional, extremely knowledgeable about his craft, and an all around pleasure to work with. I've also been using Bio Topic to service the aquarium and so far they have kept it looking amazing. I'm so happy. I love it so much. I can't wait to get home from work everyday so I can enjoy my living work of art.
Jaren is knowledgeable, cares about what he does and the fish he's taking care of! I had been fighting with a 36 gallon tank that was to small for my big Oscar and I had come in one morning and the filter wasn't working and my big guy was in distress. I get ahold of Jaren, he comes out that same afternoon, gets everything cleaned and the filter working again, and even hooked me up with someone selling a 60 gallon tank, which he just put in today. My Moby Dick is as happy as he's capable of being today!!! Also is reasonably priced and will work with your schedule. Thanks so much!!! I highly recommend this service!!
We do freshwater maintenance!
We are freshwater pros! We have experience with fish, plants, and Aquascape.
We have a friendly customer service!
We are not stingy. Sharing is caring. We will share all our knowledge in order for you to keep a healthy tank!
Our mission is to educate!
As to additional services, we will accompany clients to local fish stores in order to help with choices of which fish and/or equipment to buy and what to look out for.
We are building your aquarium dreams.
We offer custom designing and maintenance of aquariums and ponds in Ventura and Los Angeles counties. We, also, can supply everything you need for your aquarium.
With over 25 years of experience, our staff is proven to be the most knowledgeable in the county.
Aquarium Doctor Inc. (ADI) was established in 1990 earning a reputation for being an exceptional custom aquarium design and professional service company. With a broad range of expertise in all aspects of custom aquarium design, installation and service, we can offer both our experience and excellent service record to fit both residential and commercial clientele. Custom aquarium building is our business, so let ADI make your aquatic dreams a reality.
We offer aquarium and pond design, and installation services.
You deserve the best!
Have a clean water, healthy fish, and a beautiful aquarium or pond!
We have saltwater and freshwater aquariums!
We also have reef aquariums, sharks, seahorses, jellyfish, octopus, and lobster tanks!
Call the professional, and get your money's worth!
No job is too small or too big!
We also offer custom aquariums, acrylic, and glass!
Our service fee starts at $45 for hourly or flat rate.
"Dare to compare."