Roddy Diaz

San Jose, CA

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About this pro

How does your service stand out?

Xpress Waiters is full-service staffing team and your solution for temporary experienced talented food servers, bartenders, cooks and event captains. We do both the larger commercial banquet events and more intimate gatherings, from weddings to romantic dinners for two. Give us a call. On Site, Pre-Event Walk-through: Xpress Waiters gives you the added value service of providing pre-event visits at your site or event location to insure a confidence in you that we have a clear idea of your vision and details for an absolutely successful event. Whether you desire us to effectively manage the “serving” aspect of your event or augment your team, “We’re the people that loves to get the job done.” Xpress Waiters staff are personally chosen by the owner and “trained to do things, the right way, with a smile and a sense of helpfulness in our hearts.” We invite you to try our services FIRST. We think you’re going to find out what our other clients have known. We’re professional, we’re friendly, and we certainly hope you’ll see why we are in demand!

What do you enjoy about the work you do?

We have the opportunity to serve people and our team!
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Location

San Jose, CA 95125

Years in business

6

Number of employees

20

Times hired on Thumbtack

20

Reviews

15 Reviews
  • May K. Jun 14, 2017
    Wedding Coordination
    Verified Review
    BUYER BEWARE! Very disappointed with the service that we didn't even receive! I should've gone with my gut when he couldn't make it to our first meeting, but I gave him the benefit of the doubt. After meeting him we hired him at the end of November last year, for our June 10th, 2017 wedding. Roddy agreed to come to a walk through one month before the wedding, but when the time came he did not show up. After that day, we tried calling and texting him but he did not respond. It was not until five days after the missed appointment until we heard back, this was when I decided to email him to cancel his services (three weeks before our wedding). Roddy apologized for the inconvenience, NOT for his unprofessional behavior, claiming that he was too busy to respond to us. When I tried to get my refund back, he threatened to have his "Attorney David Wells" sue me because we canceled too late. We decided to cancel because he did not do anything to ensure our confidence in his abilities. On his thumbtack page he says, "On Site, Pre-Event Walk-through: Xpress Waiters gives you the added value service of providing pre-event visits at your site or event location to ensure a confidence in you that we have a clear idea of your vision and details for an absolutely successful event." THIS DID NOT HAPPEN. Roddy, with his 6 years of experience should have been able to make a scheduled appointment and plan ahead. Furthermore, after we tried to cancel his services, he did not offer any mediation--especially since our actions were a direct result of his inaction. He did not show the kind of respect you should show a paying customer.
  • Nidarchana G. Nov 14, 2016
    Event Help and Wait Staff
    Verified Review
    Very professional
    Very professional and efficient
  • Amna J. Nov 14, 2016
    Event Help and Wait Staff
    Verified Review
    Made my party!
    I couldn't be happier with the service Roddy provided. Arrived perfectly on time, immaculately dressed, set out the food adding his own creative touch, and left everything clean and tidy.
  • Katie C. Nov 2, 2016
    Event Help and Wait Staff
    Verified Review
    Thumbs up!
    Roddy was great. Super fast response, really proactive and took care of event details that we didn't even know needed to be taken care of. It was great watching my mom enjoy the party- vs running around taking care of the details. Would definitely recommend Roddy for your party or event.
  • Anna C. Oct 24, 2016
    Wedding Planning
    Verified Review
    Excellent day-of coordination!
    Roddy did an amazing job as our day-of wedding coordinator! We met with him just once before the wedding, but he knew how to handle everything and make sure things were in place for the day. So helpful with clean-up and managing the vendors! Totally recommend his services! Thank you, Roddy!!
  • Jison H. Oct 17, 2016
    Wedding Coordination
    Verified Review
    Amazing day of wedding coordinator
    Roddy was an amazing wedding day of coordinator. Very professional and knowledgeable. He made sure that everything went smoothly so I can enjoy my wedding day! He would go around and make sure that all of my guests had everything they needed and he even had the kitchen pack up left over wedding cake for me. He thought of every big and little detail. I recommend him very highly!
  • Arianna D. Sep 20, 2016
    Event Help and Wait Staff
    Verified Review
    Strongly Recommend!
    Roddy's staff was prompt, professional and so helpful!
  • Erik S. Aug 23, 2016
    Event Help and Wait Staff
    Verified Review
    Roddy did a great job. He provided catering staff for our event and they were superb! They were flexible and able to think on the fly to make the customer happy. I would highly recommend his services to anyone needing catering staff.
  • Erika C. Aug 12, 2016
    Event Help and Wait Staff
    Verified Review
    Everything was perfect,not only did the staff cater to everyones needs,they served the food quickly and decorated it on the plate beautifully, they really made my wedding of 160+people amazing,i kept getting compliments all night from guests telling me service was great!must have for an y event! Bar service,waiter service, great at listening to clients needs! A++++😊😊😊😊😊
  • Sinead S. May 11, 2016
    Bartending
    Verified Review
    Working with Roddy was an awesome experience, he showed up on time and created a beautiful set up. This was requested day of the event and turned out great. Thanks again!
  • Daniel R. Apr 19, 2016
    Event Help and Wait Staff
    Verified Review
    Roddy stayed in constant communication, and maintained a professional and positive work ethic. An absolute pleasure to work with.
  • Stephanie K. Apr 13, 2016
    Event Help and Wait Staff
    Verified Review
    Roddy was prompt to respond and very flexible!
  • Pamela B. Mar 21, 2016
    Event Help and Wait Staff
    Verified Review
    The event was an adult dance party with friends and local residents so going in we knew everyone would be pretty respectful and helpful. So there was the question of whether we should even hire Roddy given our tight budget. But we were so glad that we did because we found his service to be invaluable. He showed up to the party early and dressed professionally, he helped set up, during the party he cleaned, he refilled and restocked drinks, he even ran to Safeway twice for forks and ice. After the party, he cleaned and did whatever we asked. He was always polite and had a smile on his face the whole time. Roddy kept the party running smoothly and it was awesome having him there. Roddy handled any issues that came up which allowed me to hang with my friends and dance the night away. I would definitely use him again and recommend him to anyone considering using him.
  • Walter R. Feb 11, 2016
    Event Catering (Drop-off)
    Verified Review
    Contacted us immediately and provided an very competitive price! Will use again.
  • Eleonora T. Dec 11, 2013
    Event Catering
    Verified Review
    They were prompt & professional throughout the engagement. They prepared various appetizers for a party of 25 guests. Great service and food was delicious.