I was pretty pleased with my experience with Lisa. She came in initially to help only with my home office, as I was preparing to increase my side business and was going to need to use it as an actual Office space, rather than storage. She in fact helped me with office, kitchen, closets and more. She came up with good re-purposing ideas for most of my existing pieces, and everything that I was holding onto that in fact didn't need to keep, was donated to the woman's shelter in DTLA (which she loaded up her own car with to drop off, and sent me the receipt for tax uses), Goodwill or donated to friends and co-workers (all good stuff, btu I just didn't need it all).
She also was clever with how to organize items in groups and used my covered staircase (which I don't use) as a storage solution and put items like camping chairs up on the side walls to free up closet space in the main part of the house. She helped me declutter and rid myself of items that weren't practical anymore. We didn't do every single thing she suggested, as there's a need for compromise on some of the ideas, but I was overall very happy with how she helped me to better my home and items.
She's got a tough attitude at times, but that's part of her job. She is there to help declutter your life... so take what she says as constructive, she's doing her job to help. Might be a bit tough to hear at the time, but she does a good job of lessening the CRAP most of us have. Haha! She is fun to talk with and comes up with plans for what you need and need to do once she's finished with the job and has goals set for what you can do on your own once she's gone, which helped me to keep on track and finish at the pace that I was comfortable with, like putting up added shelving in closets (which I needed help from my bf with), getting a more practical trash bin and more.