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Rampart Garage Doors
Rampart Garage Doors

Rampart Garage Doors

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Introduction: Rampart Garage Doors is a locally family owned and operated business. We are fully licensed by the California Contractors State License Board (CA #1022916) and furthermore are both insured and bonded! We founded Rampart Garage Doors on several principles that go against the grain of your "traditional" garage door repair company. For starters, our technician's are not compensated based on a sales commission. We believe this creates a conflict of interest between the company and customer from the start. Instead our technician's are paid based on their time with bonuses for superb customer service and reviews. Additionally we provide a haggle-free, everyday low fixed pricing model for all of our parts and services and back it up with our 14-day price match guarantee (see our website for details). Still not sure if you should give us a try? Take advantage of our no obligation, free estimates within our local service area. You literally have nothing to loose, only a garage door service provider to gain.
Overview

Hired 30 times

Serves Carlsbad, CA

Background checked

1 employee

6 years in business

Payment methods

Cash, Check, Credit card, Venmo

Social media

Facebook, Instagram, Twitter

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

Jan - Jun

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Photos and Videos

20 photos

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

29 reviews

5
97%
4
3%
3
0%
2
0%
1
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Read reviews that mention:


Louis K.

Garage Door Installation or Replacement

Tom and installer was beyond great Have already recommended to a neighbor
Jan 14, 2021
·
Verified
Richard B.

Garage Door Repair

Our garage door broke, and we were given several options on what we could do to fix the problem. We decided to go with a new door rather than trying to fix the old one. We are really happy with the door, and how soon it was installed.
Aug 12, 2018
·
Verified
Carolyn S.

Garage Door Installation or Replacement

We had a new garage door and opener installed. Tom with Rampart was professional & knowledgeable. He was very prompt and does great work. We love our new door & the garage door opener is quiet & smooth! We highly recommend Rampart Garage Doors and would happily use them again.
Rampart Garage Doors's reply
We greatly appreciate you taking the time to leave us such an outstanding review Carolyn! We our glad to hear you are happy with your new garage door system and thank you so very much for entrusting us with the task!
Apr 5, 2017
·
Verified
Kathrin L.

Garage Door Repair

Tom was great at communicating about the work that needed to be done to fix our garage door. He came on time and patiently answered all my questions. He got it all done in a timely manner and our door works like a charm now. Thank you, Tom.
Rampart Garage Doors's reply
Thank you so very much Kathrin for taking the time to review your experience with us! We make it a priority to make sure the customer never feels like we are trying to rush out the door and onto the next job. We appreciate you taking note of that! Thank you again for the great review Kathrin!
Mar 12, 2017
·
Verified
Merry L.

Garage Door Installation or Replacement

We decided to replace the garage motor; Rampart Garage Doors were on time. The garage motor was replaced along with all the door rollers and the inside switch. The garage runs much better and less noisy. I would recommend highly recommend using Thomas for any of your garage door and motor needs. He left the garage very clean. He programmed my car to use the garage door. Excellent Service.
Rampart Garage Doors's reply
Great review! Thank you Merry for taking the time to comment on your experience with us. We always try to leave both the garage door AND garage space as a whole better than when we arrived. Sweeping up after ourselves and wiping down the door to remove any grease marks are just some of the ways we strive to accomplish this. Thank you so very much for noticing our effort Merry!
Dec 29, 2016
·
Verified
Credentials
Background Check

Thomas Hannah

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We do! Rampart Garage Doors goes against the grain with regards to pricing as well. Since most companies out there employ commissioned-based salespeople, it is typically up to the individual repairing your door to set the price of parts and services. In fact, you could likely call the same company and have multiple technicians within the company bid wildly different numbers. Our trusted technicians are all REQUIRED to use our everyday low fixed price list for both parts and labor to ensure that our customers are getting the best value from our service each and every time, no matter which technician arrives at your door.

  • What is your typical process for working with a new customer?

    Establishing a high level of trust with our customers is always priority number one, especially when dealing with first-time clientele. As with all of our service calls, we first provide a free, no obligation estimate after evaluating your door system. If you’re not 100% sure on how your door functions, we will spend the time with you to educate you on the intricacies of your door system. We feel it’s important for you to see what needs to be replaced and/or adjusted, and most importantly, know why! It’s the old adage, “knowledge is power.”

  • What education and/or training do you have that relates to your work?

    We have many years of experience repairing, replacing and servicing garage doors and related components. We are a licensed contractor with the state of California with the license designation of C-61/D-28 (Doors, Gates and Activating Devices). This designation is required by the state of California for a contractor repairing, replacing or servicing garage doors, gates and operators/motors. We are both insured and bonded as well to do so.

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