Reef Playground Inc.

Los Angeles, CA

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About this pro

How does your service stand out?

We offer true flat rate monthly service and leasing plans. We make things simple by taking a lot of the headaches associated with maintaining an aquarium, pond or fountain away from our clients. Our plans include zero cost emergency service visits, food, chemicals, and livestock boarding all for one flat rate.

What do you enjoy about the work you do?

Designing new aquariums has to be by far the best part.

Location

Los Angeles, CA 90046

Website

reefplayground.net

Background check

Complete

Years in business

Number of employees

Times hired on Thumbtack

Reviews

29 Reviews

Christian T. Jul 14, 2016
Water Feature Repair and Maintenance

Verified Review

We're extremely pleased with our service. I would recommend anyone looking for water feature service and repair to give Serge a call :)
Tushar P. Jun 27, 2016
Water Feature Repair and Maintenance

Verified Review

Serge was very professional and detail oriented. He made multiple visits to make sure that our fountain was placed and balanced properly. He ensured that we were satisfied. I would highly recommend him!!
George C. Jun 18, 2016
Water Feature Repair and Maintenance

Verified Review

Serge did a decent job of cleaning the piece, but when he left, the floodlight that is a part of the assembly would not respond to its remote control, and the water flow was strong enough to splash the floor around the base of the sculpture. I have not yet received a proposal for continuing maintenance.

Read all reviews

Q&A

What is your typical process for working with a new customer?

We first have to figure out our clients goals. Everyone wants something different and for long term success, we make sure to understand our clients expectations so we can provide them with a service plan that best suites their goals and budgets

What education and/or training do you have that relates to your work?

Everything I know came from self teaching, experience, and trial and error over many many years.

Do you have a standard pricing system for your service? If so, please share the details here.

We do! We have several flat rate plans available. Each one designed for the different types of aquariums we come across.

How did you get started doing this type of work?

Personally, I've been in the hobby since I was about 6. This is my passion.

What types of customers have you worked with?

You name it

What advice would you give a customer looking to hire a provider in your area of work?

If you are looking for a new aquarium maintenance company, than have the prospective companies all come out and view your aquarium in person. That way we know exactly what we will be working with

What questions should customers think through before talking to professionals about their project?

What is your realistic project / monthly budget? What do you want to get out of your aquarium / pond / water feature? Are you willing to do some work, or are you looking to have a hands free system?

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