Reef Playground Inc.

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About Reef Playground Inc.

hired 47 times on Thumbtack

How does your service stand out?

We offer true flat rate monthly service and leasing plans. We make things simple by taking a lot of the headaches associated with maintaining an aquarium, pond or fointain away from our clients.

Our plans include zero cost emergency service visits, food, chemicals, and livestock boarding all for one flat rate.

What do you enjoy about the work you do?

Designing new aquariums has to be by far the best part.

Location

Los Angeles, CA 90046

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Reviews

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  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    Serge is friendly and professional. He arrived on time, worked quickly and efficiently, and completed the job at the quoted price.

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    On short notice came out to fix the pump for my pond. Offered helpful advice on what I needed and did not need. Ended up being less expensive than the quote. Quality work and honest.

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    Serge is outstanding in what he does. He arrived on time, did the job and also came back to check how my pond was doing. I highly recommend him

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

  • 5/5 stars

    Extremely through, creative, adding beauty that is spectacular! If you have any difficulty whatsoever, Serge is there immediately anytime of day or night. He really cares about you and your fish!

  • 5/5 stars

    We love the reliable and thorough service that we receive from Reef Playground. Great communication and service. Very trustworthy.
    Highly recommended!

    - IAF STUDIOS

  • 5/5 stars Aquarium Services Verified Review

    Serge arrived right on time. After evaluating my 185 gallon fish tank he went right to work. Serge had all the equipment needed to fix my problem. He answered all my questions in a friendly and professional manner. I highly recommend Serge and company for all fish aquarium needs.

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    Serge was very friendly and helpful. He really took his time to explain what was wrong with my fountain and give me several options. He was then able to repair it quickly and I was very happy with the result.I highly recommend him!

  • 5/5 stars Aquarium Services Verified Review

    Serge has been fantastic through all my questions. Very patient, personable, and always friendly. :)

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    Great service and repair! Thx

  • 5/5 stars Aquarium Services Verified Review

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    Reef Playground Inc repaired a pump for my backyard pond / water feature. Despite the project being more difficult and time consuming than expected, the work was completed within a timely manner and per the quoted price. I would highly recommend to anyone desiring a dependable and honest company to handle their project.

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    Highly professional, excellent job, many thanks!

  • 5/5 stars Aquarium Services Verified Review

  • 5/5 stars Aquarium Services Verified Review

  • 5/5 stars Aquarium Services Verified Review

    very nice guy. highly recommend to anybody for aquarium services

  • 4/5 stars Aquarium Services Verified Review

    Excellent!!!

  • 5/5 stars Water Feature Repair and Maintenance Verified Review

    Serge fixed a leak in my fountain that another thumbtack professional swore could not be fixed. He showed up on time and performed exactly as he said he would. I'll be using him for maintenance and cleaning now too!

  • 5/5 stars Aquarium Services Verified Review

  • 5/5 stars Aquarium Services Verified Review

    Very happy with my experience with reef playground inc. Serge answered all my questions and was very helpful. I will definitely use him again.

  • 5/5 stars Aquarium Services Verified Review

    Amazing

  • 5/5 stars Aquarium Services Verified Review

    very good on time well done

  • 5/5 stars Aquarium Services Verified Review

    Great Job!!!!!

Question and answer

Q. What is your typical process for working with a new customer?

A. We first have to figure out our clients goals. Everyone wants something different and for long term success, we make sure to understand our clients expectations so we can provide them with a service plan that best suites their goals and budgets

Q. What education and/or training do you have that relates to your work?

A. Everything I know came from self teaching, experience, and trial and error over many many years.

Q. Do you have a standard pricing system for your service? If so, please share the details here.

A. We do! We have several flat rate plans available. Each one designed for the different types of aquariums we come across.

Q. How did you get started doing this type of work?

A. Personally, I've been in the hobby since I was about 6. This is my passion.

Q. What types of customers have you worked with?

A. You name it

Q. What advice would you give a customer looking to hire a provider in your area of work?

A. If you are looking for a new aquarium maintenance company, than have the prospective companies all come out and view your aquarium in person. That way we know exactly what we will be working with

Q. What questions should customers think through before talking to professionals about their project?

A. What is your realistic project / monthly budget?

What do you want to get out of your aquarium / pond / water feature?

Are you willing to do some work, or are you looking to have a hands free system?

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