Q. What is your typical process for working with a new customer?
A. We first have to figure out our clients goals. Everyone wants something different and for long term success, we make sure to understand our clients expectations so we can provide them with a service plan that best suites their goals and budgets
Q. What education and/or training do you have that relates to your work?
A. Everything I know came from self teaching, experience, and trial and error over many many years.
Q. Do you have a standard pricing system for your service? If so, please share the details here.
A. We do! We have several flat rate plans available. Each one designed for the different types of aquariums we come across.
Q. How did you get started doing this type of work?
A. Personally, I've been in the hobby since I was about 6. This is my passion.
Q. What types of customers have you worked with?
A. You name it
Q. What advice would you give a customer looking to hire a provider in your area of work?
A. If you are looking for a new aquarium maintenance company, than have the prospective companies all come out and view your aquarium in person. That way we know exactly what we will be working with
Q. What questions should customers think through before talking to
professionals about their project?
A. What is your realistic project / monthly budget?
What do you want to get out of your aquarium / pond / water feature?
Are you willing to do some work, or are you looking to have a hands free system?