Cool Air Pros
Introduction: We are a full HVAC company that values the comfort of our clients. We are dedicated to provide our clients with the very best in installation, service and repair for all your heating and cooling needs. We aim to build long-lasting relationships with our customers with honesty and integrity. We been servicing the greater LA area since 2012. We strive to provide you with quality work and outstanding results. When we enter your home or office, we treat your place as our own. Our certified technicians have extensive experience with all different types of heating and air conditioning systems. They will determine the problem and recommend the best course of action. With our services we can provide the peace of mind and elevate your home’s level of comfort.
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Alvaro was just amazing. He walked me thru the process to better understand everything. Hes knowledgeable and very courteous. Thank you Cool Air pro and thank you LADWP!May 12, 2019Review from Google
- What should the customer know about your pricing (e.g., discounts, fees)?Here at Cool Air Pros we are in the business of helping people. We try to keep our prices low and our added value high. We will recommend the best solution for the problem to correct the issue permanently or put a ban-aid on it. We will discuss the options that we present to the homeowner and let them decide once they understand all their options.
- What is your typical process for working with a new customer?We will get as much information as we can over the phone. If the job is "standard" we can offer a quote over the phone. If its something that needs a field visit, we will then dispatch one of our expert technicians to scope the job. Once we have a clear idea of the technical scope of the job we will then sit down with our client and have a chat to discover what they want, need and expectations for the job. After our chat, we will then offer our recommendations, alongside with pros and cons. Like this, we can make sure we are both on the same page.
- What education and/or training do you have that relates to your work?All of our technicians have the necessary trade licenses and are experts in their field.