Hired 3 times
Cash, Check, Paypal
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Molding or baseboards,
Didn't do anything he said he would do.Apr 30, 2020VerifiedThe Cleanest Cleaners's reply
Hello Ms R. I am very sad that you feel that way, and I agree that the job I did at your house wasn't what I had said that it would be during the estimate. Unfortunately, when your realtor said she was coming In an hour early, that put me in a rush, and if I have to rush I make mistakes. I had said during the estimate that I would charge you for four hours but work for up to six for that reason exactly, because I'm mainly a carpet and floor guy, and I only do housekeeping when the floor business is way down, because it takes me longer than some people. I even offered to cut my price at the end of the job because you sure are right, it wasn't done! And for my equiptment to break right in the first hour of the job like that, wow, I must have been that nightmare contractor you hear stories about. But rest assured, ms r, I am here and willing to do anything in my power to make it right with you, up to and including a full refund! It's against my code to get paid for disappointing someone. Just let me know M if there's any way I can make uh oh feel better about your purchase, I'm here as long as it takes!. Thank you for your review, its definitely something to learn from!
Furniture Moving and Heavy Lifting
Great hard working guy! Give him a call.Mar 8, 2020Verified
He showed up on time and went above and beyond for me. I will never go anywhere elseMar 20, 2020
- What should the customer know about your pricing (e.g., discounts, fees)?I charge 35$ per room in Butte county. A small travel premium applies for other areas. I will drive as far as I need to for the customer.
- What education and/or training do you have that relates to your work?I used to work in Oroville for my mentor. he showed e everything I know. then he up and left started and Tom his business with him. now, three years later, I've finally saved the money for my own machines, which I would love to use to help you!
- Describe a recent project you are fond of. How long did it take?I recently learned a new technique to clean carpets, bonnet spinning. it's a lot of fun, it's cheaper to the consumer and it takes a lot less time. I did 4 rooms just today in 2.5 hours