|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Jizelle's Home Improvement
About this pro
Michael set a time to come and do my project and not until 2 hours later did he text me that is wasn't coming (even though we scheduled first thing in the morning so it would be done early). Then rescheduled to the next day. Was terrible at contacting me so I chose to have another person, who was great at communicating with me, to do the project. Horrible customer service.Jul 14, 2018Verified
The bathroom remodel took longer than expected. There was a leak in the bathtub after the project was completed. Michael did not want to fix the issue however he eventually fixed the leak and repaired the damage since it was obviously his error. We hired him 8 months later for our BBQ island. The project was to be completed within 3 weeks, it took approximately 7 weeks to complete. We just discovered several cracks in the BBQ. We tried to contact Michael in email, text, and phone with no return call. See pictures attached. I would not recommend using him or his company at all.Feb 22, 2018VerifiedMichael T.'s reply
I was away for several months due to personal matters. I have just recently been aware of this matter. In fact we have already went over to Mrs. Fltechers home and fixed the grout that was coming out. We have always strived and will continue to satisfy our customers 100% no matter what. We always go back on every job if necessary. We would never want a negative review especially for something as this. As you can see her first review she was very very happy infact that's the very reason she hired us back! I am very sincerely sorry for this situation and we will continue to do very quality work. As you can see all of my other reviews and photos of our outstanding work! As far as the bathroom we did go back right after to fix a small leak that we were not aware of before the work was done!
Michael and his crew did the laminate and carpet on my new home, and then 6 months later did a full kitchen remodel. Both projects were executed quickly, at the quoted price, and with a high degree of craftsmanship. Everyone who comes to my house compliments the floors and the kitchen immediately, so I'm constantly glad I chose Jizelle's Home Improvement. My kitchen remodel was a real challenge, as the guys had to take down a wall, gut the entire kitchen, and rebuild it from the ground up. They did a gorgeous job, came up with creative and tasteful solutions, and were very responsive to my feedback. I plan to hire Michael and his team again for future projects.Mar 29, 2017Verified
Michael was awesome to work with he communicated with me about the job kept me updated and he did great work.Jun 16, 2018VerifiedMichael T.'s reply
Thank you for allowing us to serve you. Looking forward to the next project!
Showed up on time. Did excellent job. Within estimate.May 24, 2018Verified
Photos and Videos
- What is your typical process for working with a new customer?Once they viewed my profile and feel they are interested in quality custom work. We scheudle a free in home consultation which is free! This helps me and the home owner to get a better understanding of there needs and wants. Then we provide them with a written estimate! Let's get it done the right way the first time!!
- How did you get started doing this type of work?It's been a family business for over 45 years. My grandfather used to sell carpet. My father then learned the flooring profession later taught me and I took it to another level!
- What types of customers have you worked with?Custom tile and stone showers, backslash, floors. Kitchen remodel and granite and marble counter tops. We sell and install laminate carpet hardwood and tile.