|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Jizelle's Home Improvement
About this pro
Showed up on time. Did excellent job. Within estimate.May 24, 2018Verified
The bathroom remodel took longer than expected. There was a leak in the bathtub after the project was completed. Michael did not want to fix the issue however he eventually fixed the leak and repaired the damage since it was obviously his error. We hired him 8 months later for our BBQ island. The project was to be completed within 3 weeks, it took approximately 7 weeks to complete. We just discovered several cracks in the BBQ. We tried to contact Michael in email, text, and phone with no return call. See pictures attached. I would not recommend using him or his company at all.Feb 22, 2018VerifiedMichael T.'s reply
I was away for several months due to personal matters. I have just recently been aware of this matter. In fact we have already went over to Mrs. Fltechers home and fixed the grout that was coming out. We have always strived and will continue to satisfy our customers 100% no matter what. We always go back on every job if necessary. We would never want a negative review especially for something as this. As you can see her first review she was very very happy infact that's the very reason she hired us back! I am very sincerely sorry for this situation and we will continue to do very quality work. As you can see all of my other reviews and photos of our outstanding work! As far as the bathroom we did go back right after to fix a small leak that we were not aware of before the work was done!
Photos and Videos
- What is your typical process for working with a new customer?Once they viewed my profile and feel they are interested in quality custom work. We scheudle a free in home consultation which is free! This helps me and the home owner to get a better understanding of there needs and wants. Then we provide them with a written estimate! Let's get it done the right way the first time!!
- How did you get started doing this type of work?It's been a family business for over 45 years. My grandfather used to sell carpet. My father then learned the flooring profession later taught me and I took it to another level!
- What types of customers have you worked with?Custom tile and stone showers, backslash, floors. Kitchen remodel and granite and marble counter tops. We sell and install laminate carpet hardwood and tile.