Josie S. says, "I had three demolition companies give me estimates and I chose US Demo/Hauling. I have narrated below my reasons for doing so. Other companies did not leave me an impression. My project: Demolition of an in-ground pool. Location: my residence in Martinez.
Marcelo, the company president of the US Demo/Hauling came for the estimate. Marcelo was prompt, professional in actions and words, and courteous. If he had a cell phone in his possession, not once did he use it during our appointment time. He managed his scheduled time with me efficiently and focused on the job at hand. With precision, he started by measuring the pool size, then explained how the demolition process would be done. He brought up several questions while simultaneously proceeding to search for the answers. What type of access exists from the driveway to the pool, what is the gate size, how wide is the clearance between the fence and the house, what plants are along the track, and how thick is the patio slab ? These, he explained, would let him know which size of bobcat to use and also identify “roadblocks” to the pool site. He made recommended solutions which I found to be reasonable and doable. If I agree with the work and the cost, Marcelo indicated a tentative start date and completion date.
Ylana, the project assistant, was as efficient and proactive. A complete packet of documents containing: demolition guidelines from the city of Martinez, copies of the company’s liability insurance, a job proposal, contract forms with highlighted areas that I would need to fill in should I choose US Demo, and a list of references with customers’ consent was mailed to me. Everything I needed to make an informed decision was included, I did not have to make follow up calls to ask for them. I also appreciated her prompt calls to notify me of changes and updates.
The workers came very work day and utilized their time doing the job as scheduled. They came at 0800 and left when the day’s plan was accomplished. And, every work day, before departing, they cleaned the site. They availed themselves for questions and referred them to Marcelo if needed.
US Demo/Hauling met the criteria for my business.
1. First, Marcelo’s knowledge about the business, his ability to communicate clearly, his talent to lead the company plus the ability to apply them into practice to meet the company’s mission and goals.
2. Ylana’s foresight and managerial skill. She is an asset to the company and facilitates her customer’s needs.
3. The dependable hardworking crew, who represents what the company stands for by showing up on time each day and doing what is expected of them.
I would like to point out that my decision to select US Demo/Hauling had no bearing on the cost. I chose the company because of the personalized interactions I received from the staff. They demonstrated experience with their efficiency, honesty, capabilities, and trustworthiness from start to finish."See more
