The California Maids, Inc

Concord, CA

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About this pro

How does your service stand out?

Detail oriented, we treat your home like it is a queen home

What do you enjoy about the work you do?

To give our customer time to relax and enjoy time with their loved ones. The California Maids inc has more than a decade of experience providing high quality residential and commercial cleaning services. We offer state of the art technology, eco-friendly products and equipment, competitive prices, and excellent customer service. We take great pride in our attention to health and safety, staying up to date with regular training in the latest cleaning agents and methods. We use only non-toxic and environmentally friendly cleaning agents, leaving your carpet squeaky clean and free from allergens
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Location

Concord, CA 94520

Background check

Complete

Years in business

14

Number of employees

6

Times hired on Thumbtack

74

Reviews

40 Reviews
  • Jami M. Sep 15, 2016
    House Cleaning
    Verified Review
    Terrible Communication and Highly Unprofessional
    Unresponsive and rude. Never bothered to actually show up to clean my home. When I called to discuss the problem, received a highly unprofessional response, but I agreed to reschedule the cleaning. The crew again failed to show up. Perhaps their services are very good, but the poor attitude and communication issues caused me to look elsewhere.
  • Kimberlee J. Aug 15, 2016
    House Cleaning
    Verified Review
    Very professional cleaning was exceptional. Have hired then to come Everybtwo weeks.
  • Aleksandra P. Jul 27, 2016
    Apartment Cleaning
    Verified Review
  • Komal A. Jul 15, 2016
    Apartment Cleaning
    Verified Review
    The ladies did a great job at cleaning my apartment. I have already scheduled them for the next few months. Janeth was very responsive on text and calls to finalize dates/ times.
  • Ashley L. Jul 8, 2016
    House Cleaning
    Verified Review
    Unfortunately we have had a terrible experience with this company. After working with them for a few months, one of the women who cleaned our home broke a knob on our gas range stove top and the owner of this business, Janeth, refuses to help repair this. We have tried to solve this problem with her calmly and professionally and she is taking no responsibility. She has thrown away what could have been a very long working relationship with our family. I now see that she has done this to other people as evident from her Yelp reviews. It's really sad that she is unwilling to be professional and take care of her customers. As a business owner, she should take care of her clients and do what's right when her employees damage something. This is so disappointing and negligent.
    The California M. Jul 8, 2016

    Hi Ashley It's so unfortunate that after very long time of working relationship you have to say this about my company, of course I did everything I could to solve this matter, and after talking to 3 technicians was determined that your cook top's problem was about to pop up, just because we cleaned it last doesn't mean the failure was due to our cleaning. The only negligence with this situation is on your part not returning my multiple text messages. Best wishes. Janeth

  • Didi C. Jun 24, 2016
    House Cleaning
    Verified Review
    I requested very specific cleaning needs due to medical issue in my home and I was assured that I would get that and a good cleaning. I did not get even a basic clean. In fact I took pictures and sent them to owner and she did not offer a refund but graciously sent different workers back to clean the next day and said she fired one of the others.This was inconvenient, but appreciated. They did a nice job but stayed longer than she told them too because the girl told me what time they were suppose to leave my house but they were not done. But I set up a new appointment for a 2nd clean to give them a chance. I stressed the importance of being on time because they were late the 1st time, again she assured me they would be on time and let me down again. I had to cancel the appointment after waiting too long. Traffic is not an issue in my area in the middle of the day so I think she is underestimating what it takes to clean a house and cutting appointments too short and booking them too close together because the rush job and being late all the time shows it. I was complimented on my home as soon as I opened my door, so the house wasn't that dirty to begin with.
  • Terra W. Jun 14, 2016
    House Cleaning
    Verified Review
    On time and stayed true to her original quote.:)
  • Ramon A. May 31, 2016
    House Cleaning
    Verified Review
    Janeth is the ultimate business professional. She is on top of every aspect of the work as well as the follow-up. She did an excellent job setting realistic expectations. The housekeeping service was impeccable.
  • Margaret R. May 6, 2016
    House Cleaning
    Verified Review
    Wonderful work and lovely people! Charming and accommodating.
  • Monique D. Apr 20, 2016
    House Cleaning
    Verified Review
    I hired Shining Housecleaning to clean my brothers house, they did a fantastic job the house was spotless my brother and I are extremely happy with the outcome. They've been hired to come in and clean the house once a week. I highly recommend this company.
  • Lori R. Apr 15, 2016
    House Cleaning
    Verified Review
  • Grace R. Apr 8, 2016
    House Cleaning
    Verified Review
    The first cleaning was performed beautifully. Thank you for taking the time to care for my home.
  • Roxanne S. Mar 27, 2016
    House Cleaning
    Verified Review
  • David L. Mar 16, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Did the work for the quoted price in a reasonable time. Can't ask for much more than that.
  • Foster G. Mar 8, 2016
    House Cleaning
    Verified Review
    Had a excellent experience, arrived on time and went right to work as if they were here before. Very hard workers but I feel more time was needed but did a very good job would highly recommend there services.
  • Sheila P. Jan 12, 2016
    House Cleaning
    Verified Review
    First time housecleaning. Maida and Lydia came approx on time, bringing cheerfulness and professionalism. Did a good job on all requested items. Very helpful and hard-working even when discussing other items to be done.
  • Bonnie C. Dec 11, 2015
    House Cleaning
    Verified Review
    I am so excited to have shining housecleaning and their services. They do a wonderful job. Even my yappy dogs don't seemed stressed when I come home. I would recommend Shining Housecleaning to all.
  • Beth N. Dec 1, 2015
    House Cleaning
    Verified Review
    I was pleasantly surprised with how well the house was cleaned. I felt the ladies also went above and beyond in some areas, paying attention to details and doing more than requested of them.
  • Dana R. Aug 21, 2015
    House Cleaning
    Verified Review
  • Morgan P. Aug 12, 2015
    Office Cleaning (One Time)
    Verified Review
  • Julie C. Aug 1, 2015
    House Cleaning
    Verified Review
    The crew did an amazing job deep cleaning our home; managed to leaned every nuke and cranny. Everything was neat and organized. I'm so happy to find a company that is trustworthy and reliable. We've hired them to clean the house every two weeks.
  • Michael F. Jun 30, 2015
    House Cleaning
    Verified Review
  • Kayla K. May 8, 2015
    House Cleaning
    Verified Review
    They were quick, thorough & followed up after the cleaning to set up my next one. Love the initiative & they are so fast!
  • Mary A. May 1, 2015
    House Cleaning
    Verified Review
    Shining Housekeeping did a fantastic job cleaning our house. I highly recommend them to anyone looking for a housekeeping service in the San Francisco East Bay.
  • Shaunise O. Apr 6, 2015
    House Cleaning
    Verified Review
    Today was our first day using the service and we are extremely satisfied with the results. The house is sparkling clean and amazingly my allergies are doing better as a result of the thorough cleaning.
  • Lisa C. Mar 25, 2015
    House Cleaning
    Verified Review
    First cleaning was great. They even cleaned a greasy pan that I did not expect them to clean! Thanks!
  • Maria B. Mar 19, 2015
    House Cleaning
    Verified Review
  • Mariah C. Mar 10, 2015
    House Cleaning
    Verified Review
    Wonderful job! Janeth is very professional and it was such a joy to come home to such a clean house!
  • Gala Z. Mar 9, 2015
    House Cleaning
    Verified Review
    Just had my first cleaning and they did an excellent job. They were on time, and the house is spotless. It was pretty messy, so I'm very satisfied.
  • Matthias L. Feb 5, 2015
    House Cleaning
    Verified Review
  • Kristina G. Feb 4, 2015
    House Cleaning
    Verified Review
    Great communication, excellent house cleaning, would definitely recommend!
  • Rhonda C. Feb 2, 2015
    House Cleaning (One Time)
    Verified Review
    I was so pleased with how clean my rental home with Shining Housecleaning. The home smelled amazing! I was very detailed in what I needed cleaned and they exceeded my expectations.
  • Jeff T. Jan 31, 2015
    House Cleaning
    Verified Review
    Did a good job cleaning the whole house. A+ professional
  • MJ C. Dec 31, 2014
    House Cleaning
    Verified Review
    The introduction went great. Now to see how they do there job.
  • Amy A. Dec 7, 2014
    House Cleaning (One Time)
    Verified Review
    Our experience with Shining Housecleaning was great now we feel too spoiled we are keeping the service every other week. We strongly recommend them. Thank you Shining Housecleaning for leaving our house so clean.
  • Missy M. Nov 11, 2014
    House Cleaning (One Time)
    Verified Review
    Great , did an amazing job !!!!
  • Julie L. Oct 10, 2014
    House Cleaning (One Time)
    Verified Review
    If I could give 3.5 stars, that would feel more accurate. What was great was the response time and price. What could have been better was thoroughness. One bathroom floor was not mopped. One set of kitchen cabinets was not wiped down. There was a lot of lint left on surfaces from cleaning cloths. The cleaners were supposed to work for 90 minutes, but they left after just 75. Those extra 15 minutes could have made the difference.
  • Andrea C. Sep 29, 2014
    House Cleaning (One Time)
    Verified Review
    Very happy with the cleaning I received, the ladies were professional, prompt, professional and thorough. The price is very competitive.
  • Kelly P. Sep 25, 2014
    House Cleaning (One Time)
    Verified Review
    A little late arriving but very good cleaning.
  • Diane B. Sep 24, 2014
    House Cleaning (One Time)
    Verified Review
    Janeth is very polite and accomodating. Her quotes were extremely reasonable. The ladies who come to clean and very nice, hard working and do an incredible expeditious job. They pay close attention to detail. I am now spoiled and do not want to use anyone else.

Q&A

What education and/or training do you have that relates to your work?
webinars, training
What types of customers have you worked with?
Recurring cleaning
Describe a recent project you are fond of. How long did it take?
Proud of all our work