This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
I highly recommend Veronica Andrade as an online administrative assistant. She helped me do my monthly billing and when I asked her to create a training guide for our gardeners to learn to identify hundreds of plants she took charge of the project producing a study guide with photos in a workbook format. She is efficient, resourceful, creative, always pleasant to deal with and prompt. I have since retired from that business but I would happily work with her again.Sep 24, 2019Veronica Andrade's reply
Julia! Thank you for your review. Greatly appreciated. Hope you are enjoying life.
Veronica has become an extremely valuable member of the team. Excellent hire!Feb 5, 2020Verified
Veronica is the best virtual assistant. She is very thoughtful and always tries to work out the best according to her client's interest. She is also very courteous and professional. She had done a lot of posts for me in many different social media. So far, the result is good and likeable. I highly recommnd using her. She will be a great value to your business.Sep 24, 2019Veronica Andrade's reply
Thank you Franny. You're a pleasure to work with.
I’ve had the pleasure of working with Veronica for the past 6 years. In that time she has done all the groundwork in setting up our product line, creating our operations manual, opening our new spa, our online training course and our WOIA application. She is a highly accountable self stater that always completes her projects on time, with minimal assistance and usually with cost saves. What separates her from other virtual assistants is she has integrity and pride in everything she does. She sets a high bar for any virtual assistant.Sep 24, 2019Veronica Andrade's reply
I'm honored to be a part of such an amazing team! Can't thank you enough.
Veronica keeps me accountable and always moving forward with everything she does for me and my businessSep 23, 2019Veronica Andrade's reply
Thank you Dee Dee. It's a pleasure working with you!
- What should the customer know about your pricing (e.g., discounts, fees)?Monthly retainers start at 10 hours per month. We only bill you for the time spent on each task. We use an internal time-tracking system that tracks all hours worked on your account. A report is generated for billable time and attached to your monthly invoice. We offer discounts to non-profit organizations and often have promotions during the year. Ask about our deal of the month!
- What is your typical process for working with a new customer?Getting started is done a few simple steps: Set up a call between you and your VA. Define the scope of work. Assign tasks, best done via email, but can also be done while on a call. Your VA gets the tasks completed and reports back to you. Consider it done!