6. Black Diamond Paver Stones & Landscape, Inc.
- 14 years in business
- 16 hires on Thumbtack
- Serves Dublin, CA
"We originally had them repave our backyard, the work was done ahead of schedule and exceeded our expectations. The crew was great. We were so happy with our back yard, that although we were going to wait to redo our front, we couldn't wait to have our front yard look as good as our back yard and had them start the project right away. We were so happy with the back yard that we didn't bother with getting other quotes for the front yard. We knew which company we wanted to do our front.
The scheduler, Travis, was very accommodating to coordinate with outside contractors to allow these contractors to complete work in the middle of Black Diamond's job. Once we demolished the front we realized that our main drain needed to be replaced. We had to hire outside plumbers. This job took longer than expected but Travis was able to work around the delay and even though the project was delayed (not of any fault of Black Diamond), Travis made sure the job started timely after the plumbers were finished.
In addition, we had some minor issues after the job was completed and Travis and Black Diamond were able to provide timely follow up to take care of these issues.
Project Coordinators, Amy and Kia treat you like family. They care about you as a customer. Kia is very detailed oriented, willing to give his opinion in our best interest.
Flor and Erik were always friendly and would work around and listen to our ideas. They would try to incorporate our ideas and give ideas as to how to improve upon our ideas.
Erik is a "master craftman" taking obvious pride in the quality of his work."