Two years ago, in October 2013, I met Doug from Gillespie Doors. He came to my house, to install a new garage access door (the current one wouldnt withstand the weather elements) with a built-in doggy door. Having a construction background, I knew that it was very important to hire an experienced person when hanging doors. Doug instructed me to get the dog door that I wanted and he would put it in for me prior to him showing up.
Doug was supposed to be at the house at 7 am, however, he arrived 15 minutes early (rarely in these days). He had the old jamb out and the new door fit in about 30 minutes. When it was completed, the door looked like it had been there for 40 years. Very professional install, thats what happens when you hire someone with a contractors license whose number is 742587 and has what I have come to learn is over 25 years, in California, installing doors.
Last year, in December; I called on Doug again but with a very different problem. I hired a General Contractor (GC) to rehab my mother-in-law rental house.
(The GC was to replace all interior, exterior and metal security doors. When I took my mother-in-law to look at the rehab progress we saw disturbing door hanging practices, such as exterior doors having been installed with spray foam and a few screws and the back, exterior door of which the contractor disturbingly bought and installed an out-swing door. When we followed up with the GC, the response was along the lines of
we put in like for like. If you want it done different do it yourself. What happened to doing it correctly the first time?)
With that said, I called Doug at Gillespie Doors and he moved around his schedule to get me in the next day. Upon arrival he noticed several items that were incorrect with the doors that my GC installed, and only a licensed door professional would be able to tell these issues:
The entry door that the GC installed was placed over the old rotten oak sill, which Doug found was loose and the GC tried to fix it in place with expanding foam insulation. That did not work because, after Doug removed the poorly installed pre-hung unit, the oak sill literally fell out. While removing the pre-hung unit, Doug noticed that there were hardly any shims holding the frame in place, but instead the GC had screwed the door jamb in place (roughly), and then filled it in with foam insulation and without any shims so nothing was plumb or square. This then caused the entry door to rub on the floor when opened halfway, and would not allow for carpet or padding for that matter.
On the rear door of the house, Doug found the GC installed that as poorly as the front door as it also had the expanding foam insulation and very few shims, but it was the WRONG door completely. The GC bought an out swinging door, and installed it backwards to swing in. If the GC would have left that in place, in Dougs estimation, it would have leaked like a sieve. Doug also noticed on this door that the installer had filled a gap in the rough opening with small pieces of 1 x 4 when a single piece was called for.
Doug is a hard worker and knows his trade. Hanging doors is an art and from the examples above a GC shouldnt be screwing around hanging doors. Doug correctly installed my Entry Door along with the Rear Door. He also re-hung the security doors that my GC took off that never re-installed. Doug went so far above and beyond that he helped me fix an interior door that the GC never cut the bottom off to allow for carpet.
I am totally satisfied with the workmanship from Doug. I will only be calling him to handle all of my door projects in the future.