FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Discounts can be given and no additional service fees, just the required service fee
- What is your typical process for working with a new customer?
Ask questions about the issue at hand, be clear about the diagnosis and how to move forward with the repair.
- What education and/or training do you have that relates to your work?
I have earned many certificates in Appliance Repair and HVAC. I also worked for a company for over 5 years, becoming manager responsible for training new technicians, contacting manufacturers, installing and repairing all types of units.